jennifer is the most helpful, sweetest person i’ve met at any public storage! she is very helpful with every single question, and concerns my family had. i would recommend her for everything! she’s amazing .
Good company & Jennifer is always very professional & helpful.
Jennifer is so helpful and keeps the property clean
I always have a positive experience at this location. I've been using this place of business for a while and Jennifer is an awesome employee who goes above and beyond with her job. She's always friendly and kind when I call with questions. If you are needing a storage unit, I highly recommend this location.
Highly recommended! Clean, great location and very secure
Jennifer made the process of getting my unit very pleasant and easy. Highly skilled at what she does and help me set my account up.
I would definitely recommend anyone needing assistance at this location please contact Jennifer.
Super helpful, couldn’t have asked for a better experience.
The reason for this review is in regard to the manager, Jennifer at the Public Storage on South Parkway.. She is absolutely fabulous and she truly cares about her job as a whole, the property as a whole and her prospects and current renters. She also checks temperatures in the buildings and she keeps the property and inside the buildings looking great and free of any trash. It hope that she is truly recognized for her all of her hard work. She truly cares!! Thanks Jennifer for all that you do. You are the reason that I have been staying and not switching my storage to a different company and for a cheaper price. There has been a small
Discount of $20 for (3) months, but my rental is still too high. Unfortunately, Jennifer has nothing to do with that part as far as being able to lower the cost, as it goes through a different department. I have been there over a year now storing my belongings and u til I am able to move. Jennifer is beyond fabulous!!
Exceptional! The office staff is extremely helpful, accessible and courteous! We’ve been a customer for a long time - very happy with their property and service!
I love the lady Jennifer she is cool… I was trying to get into my storage one day and my gate code wasn’t working…because I was given misinformation about the time from another person… I was so distraught… but talking to her really made the highlight of my day… she is the sweetest person…I will recommend using public storage… Always ask for her… she will have you laughing… especially when you’ve had a bad day…🥰💯
Manage is super helpful and made my experience flawless
Always look forward to stopping in the office to pay the bill in-person, and to chat with Jennifer. I very much appreciate the personal interaction, as opposed to an app or online.
Excellent service very polite and well kept.
Renting a new storage unit was e-z peazy, with no hassles. Jennifer was extremely helpful with providing a streamlined process - kudos to her!
The on-site manager at this facility is awesome! Highly recommend this facility!
Staff very friendly and helpful.
I had zero issues in the 1 year+ that I rented a unit here. The unit size was perfect for my needs with easy access each time I went there. The area felt safe and well attended. Any encounters with the staff were pleasant but Jennifer was especially helpful as I was closing out the unit. She went above and beyond in making my closing simple. I will definitely use this place again if I need storage.
I was scheduling to move out of my storage unit, Jennifer contacted me and was very friendly, helpful, and accommodating with our storage spaces. I definitely will be recommending this location to anyone in the area. The property was very clean and spacious. Couldn't have asked for better!!
Jennifer at the storage is very helpful & professional.
Great experience, so far. Jennifer was just a great help getting us in, accommodated, and making us feel comfortable. Will plan on using again.
The best customer service every!!!! She is extremely professional.
I just rented a storage unit from public storage on south parkway. Jennifer Drake is amazing. I just met her and she made me feel so welcome. GREAT CUSTOMER SERVICE!!!!!
This place offers affordable rates for storage units on South Parkway with easy access and good security. We had a great experience working with Jennifer. She was very knowledgeable about the Huntsville area and helped us find the perfect unit for our needs. Thank you again for making our rental process a breeze!
Jennifer is awesome. So friendly and willing to help...
Jennifer is friendly, efficient and professional. We are very pleased and recommend them highly.
Great location and service. Very clean
Fantastic experience!! We were unfortunately going through an unexpected situation and needed a storage unit on very short notice. Jennifer was extremely friendly and helped immensely. It really was a very bright spot in a trying time for us. Thanks very much! Would highly recommend!!!
My daughter & I have been to my storage unit several times at the South Pwky. location. Each time I have seen Jennifer walking the property, picking up trash, checking each building and she has said hello to us every single time. She is very professional and nice. I appreciate her checking on us as well and answering any questions we had on until pricing, etc. This woman definitely does her job well and she goes above and beyond. I have had other storage units with other companies and not one of them have been as nice as her, or as professional. I feel she deserves to bf the highest manager there is. She is a one of a kind. She is what is making me stay.
I just want to thank Jennifer who is the PM out there for going above and beyond for me today🙂. She is very professional and also has a big heart!!
Thanks again to Jennifer and her district manager!!
Jennifer was SO helpful and kind, she made our move out so incredibly easy. Couldn’t say enough good things!
Jenifer has been so helpful to me and understanding my first time to have a storage I am so grateful for a representative like her. thank you so much
Jennifer is amazing to work with. Great facility
Jennifer is wonderful to work with! She makes everything so smooth. The facility is in a great location.
The BEST customer service! Deserve 10 stars! I just love her energy !!!! Super sweet and helpful !!!
Access, pricing, and service on site was excellent! Thank you.
Great experience getting set-up. Jennifer went out of her way to explain everything to me, walk me through the details and she made helpful recommendations as well.
Jennifer was extremely helpful and the facility was very clean and appears well maintained.
Jennifer is very helpful. No headaches checking in or out.
Jennifer was patient, professional, and genuinely cared about providing excellent customer service. Her attention to detail and willingness to help made the entire experience seamless and stress-free. Because of her, I feel confident continuing my business here and would highly recommend this location to anyone looking for outstanding service.
Very professional nice and helpful help me get exactly what I needed
Best storage place I've ever used. Inside is so clean and I feel it's pretty secure. Anytime I've needed help, Jennifer has been there to handle it. She runs a tight ship and it shows.
Jennifer was fantastic. She always made sure we were well taken care of. Very sweet lady. Definitely used the storage space for a year. We finally had space at home. We appreciate this location and would highly recommend it!
Jennifer runs the shop and she's the best!
Staff is super helpful, kind, and prompt! Facilities are super clean, secure, and easy to access!
Jennifer is the best. She took time to explain everything. She was friendly. The premises are very clean.conveniently located and has reasonable fees.
The property manager is the sweetest!! She was SO accommodating! She made very helpful suggestions and went above and beyond to help me with my move. She kept the property exceptionally clean, and was very attentive to making sure things were safe and secure.
5 STARS! Just for her!!⭐️⭐️⭐️⭐️⭐️
Stored my 2 vehicles here for a year, I'm very pleased with public storage!! Ms Jennifer is AWESOME!!!!!
Jennifer is top notch & very helpful
Place is clean and well maintained. Prices could be lower but over all it was a good experience
Very nice and clean property. Great and knowledgeable property managers!
Jennifer was THE BEST!!! She was so helpful and kind and made the rental process super easy! Would absolutely recommend seeing her if you are interested in storage space at the South Parkway location. 10/10 service! Thanks so much, Jennifer!
Jennifer was amazing when we signed up and equally amazing when we were closing our unit to move. You have a gem in her!!
Great location, low rates, customer service was helpful and friendly!
Great customer service very attentive 100% happy
Great customer service. Clean new storage units.
I've moved around the US a lot and have rented storage units all over. This location is great. Very clean. Excellent air quality in the climate controlled units. No issues at all. Manager is perfect...responsive and competent. Just moved to Huntsville, but area seems very secure.
Jennifer is such a wonderful employee & I was blown away at all of the help & information she gave. Jennifer has been an Angel! I I thought that I would have to stumble through things but she got me up to date on how to navigate everything. I am not at all tech savvy but she got me to a place where I feel very comfortable!
Kasey Ellison
Jennifer was awesome. Very knowledgeable, professional, and extremely helpful. I wish more businesses had her caliber of customer service employees. Wonderful experience.
Office manager Jennifer was very friendly and helpful. She came over to check on us when I was moving in and helped me resolve an issue. They do daily lock checks and the facility seems clean. They have cameras to monitor the grounds. I had stored here previously without incident so I decided to use them again.
Jenifer helped me get 2 spaces. It was good. She's nice and helpful. Much easier than my last storage. decent price.
Property manager helped me into a new unit without any hassle. and I got a promo price. Thanks Jennifer !
Jennifer is an awesome property manager. They have had several that were subpar. I'm glad they finally hired Jennifer.
Highly recommend!! Jennifer was nothing but a delight! I’ve never had a storage space before so I wasn’t exactly sure what I would need.. let me just say, she made my entire process SO easy and enjoyable!! She also found me the best price and exactly what i was looking for. Best decision I could’ve made for storing my belongings. I feel so confident that my stuff is in great hands!
Jennifer was very helpful. Beautiful, well maintained facility.
The storage unit itself is very clean and well maintained. The staff were also friendly. , I was given 5-Star for customer service Jennifer was absolutely nice with me making sounds everything clear , The process for getting a unit and relinquishing were simple!
Jennifer the property manager has exceptional customer service nice and very polite .She is professional and courteous. A person who goes far and beyond to help thank you Jennifer.
I rented a unit here today and Andrew was extremely helpful! Couldn't be happier.
I came in to rent a storage unit and had a lot of questions. Zaiden was there and answered all my questions and even helped me figure out which storage unit was best for my needs. The are was nice and well kept and my unit was easy to access after he showed me how to use the gate. I recommend this place to anyone who wants to rent a storage unit.
Clean facility with great customer service!
Awesome property and Andrew was very kind and knowledgeable. I would very much recommend this facility.
Property was very well kept and Andrew help me complete my rental quick and easy.
Andrew was super helpful and professional!! He went above and beyond to help us. Would recommend renting a storage unit here!
It is a nice unit. And is very reasonable like that you have to have code to get into anything
They were very helpful and let us know about the info we needed. We enjoyed talking to them.
Easy access, clean, good service.
Andrew was very customer service oriented and very efficient. Very pleasant personality to deal with!
Andrew was great and nice. Great service and he feel welcome. Awesome service
Outstanding service Andrew is great
This is a very quality storage company. Excellent staff that knows what they’re doing and very accommodating. I highly recommend them to anyone looking for storage needs. They have plenty of different size options. They are very accommodating. If you are downsizing, you need a smaller unit they do everything they can to get you as close to a second unit if you ever need one don’t think twice, call them.
Sara, was so sweet, helpful, and easy to business with thanks I’ll be back .!
Andrew was extremely helpful and professional, thank you.
Hey this is larry, I just wanted too thank public storage for their clean and personal service hats off to Pamela and Andrew
Great place, very clean and easy access. Andrew is also helpfull
Property manager Pamela is very nice and helpful. It is a pleasure to work with her, she is always so helpful.
She is the most amazing helpful employee I have seen in a very long time, she was efficient helpful and so pleasant. She deserves a raise..she handled all my issues with ease.. please give her a raise
Pamela is so friendly and helpful. Will definitely recommend!!!
I had a great experience storing here. The two employees I interacted with, Pamela and Wes, were always polite, professional, and very helpful. I would recommend them!
Always clean! The employees are always friendly and helpful!
Very friendly staff
Pamela was very helpful and knew her info
I'm very pleased them
Wonderful front desk staff! Very helpful answered all my questions.
Pamela was very friendly, we Met her once and now feel like family. Yes we would recommend her storage units. Clean oh so super clean. Carden family says yes yes yes
Polite professional service! Storage units in good shape and clean!
Anastasia is the best professionalism knowledge and kindness, the facility is very clean and convenient- I love it!
The person in the office, Pamala, was very nice and went out of her way to help me. I just rented but so far excellent service.
Pamela is amazing!! Has always been so helpful and caring!!
Amazed at the best service ever!
Thank you for everything!!!!
Best customer service and attitude good spirits and a wonderful lady
Awesome place! The lady was very kind, took us out to a potential unit that would be ours. Very clean and we are happy to store our items here.
Not to expensive, Very nice facility, no Hassel to rent, very helpful staff. I highly recommend public storage
Great people to work with when dealing with the units.
We had a wonderful experience when renting from this location. The property manager Dooney was so helpful, calm, kind and made us feel comfortable. Most people would just do the contract online, not wanting to deal with people. However being personable with locations and knowing the people makes it that much more supportive when questions or concerns arise. Dooney made sure all our needs were met and went over all the details with us. The storage itself is well kept, secure and had a few issues that we addressed at the time of rental. All in all, very wonderful experience.
Property manager Dooney was very knowledgeable and made my move very easy.
The place is great all together, but the property manager, Dooney was better. She refused to let me review her. But I have to give love where love is due, and I love her. I was in an ugly place and she made my day a lot easier. If you can see this Dooney, thank you for being you 🫡 🫡
Christina was very helpful and friendly definitely recommend stopping here for the friendly customer service.
Excellent price for the size of unit. Easy, hands free access with the mobile app. Convenient access from the Parkway or by side road on Redstone Rd. Clean and well maintained units. Definitely will use them again for any of my storage needs!
I stored here for years, never had issues and the staff was always very friendly and helpful.
Pamela and team are great. Very flexible in accommodating us and our vehicles to be stored. Easy peasy.
Great place to use for storage,no complaints, great location.
Me and my wife were out looking for a storage so I came across this location and called for some information. Nancy made sure she returned my call twice lol and gave me all the information. I needed and even gave us a tour of the unit. She was awesome her customer service was A1. I highly recommend them. Thank you Nancy for your wonderful customer service ❤️ .
Nancy & Pamela made my experience amazing! So helpful and also communicative! Highly recommend!
Pamela and Sandra were extremely helpful. They made signing up quick and easy also gave full explanation of payment system and account accessibility. THANK YOU‼️
Great place! They treated us good! I really appreciate them
Thanks Marvelle Battle
We continue to have a great experience with the team here. Property seems to stay clean. Thanks for the great service.
Nancy has been a huge help!! Thank you all so much for your help!! We appreciate you going above and beyond!
Panela (site manager) is one of the nicest people I have ever had the pleasure of meeting. She had all the answers I needed and was able to connect me with the District manager in order to help me with an issue I had. I would recommend Pamela to anyone with storage needs.
This public storage is truly amazing! I had Pamela and Nancy helping and they were truly dedicated to helping me get the best deal as well as what I needed for my moving needs. Truly professionals, I’d recommend this location to everyone!
The woman working was so nice and helpful and friendly. I wish everyone I encountered was as good as her. Great facility. Clean. Easy access. I will use them again.
I have been a customer for over a year now with Public Storage and I have nothing but great things to say about them!! Always super helpful and the property is always clean!! And big thank you to Pamela and Nancy for helping me transfer units..you ladies are amazing!!
Pamela, Good customer service
Thank you for a quick
and pleasant experience Teresa!!
Great place to rent a storage
Pamela Great Customer service
And polite to work with ..
Great customer service and clean.
We had THE best experience with South Huntsville Public Storage.
Pamela was super helpful every time we needed assistance-- she did everything in her power to accommodate our storage needs. It is a very clean facility, and the employees are kind and professional. Access to the storage unit was secure and easy. Highly recommend-- we will use this facility again.
Great place love the people