Rented a second unit at the Broadway location. Customer service was excellent. Units were clean, well maintained and convenient. Very happy all the way around.
Thanks John great service!
John was super helpful and he made 8t very easy! Thank you so much!
Very nice location. I want to thank the manager John for all the great details of this property. Extremely helpful!
Had to move locations so I could be closer to my new apartment on the east side. John the manager at the Marana store gave me all the details for this location. Very happy! Easy transfer and very nice location.
Talked with John about this location. He was extremely helpful. Very happy with this location at Park Place mall.
So far so good. Place is like a maze but all storage places are I think and there are maps placed at the entrances so you can find your way around. John was helpful and friendly, and everything was clean.
John was extremely thorough and friendly. He was getting hit was sp many tasks from wvery direction and he handled it all flawlessly.
Update: Robyn, the property manager, is an absolute angel. Very friendly and anytime O had a small greivance she met it with a smile and a solution. I feel safe anytime I am here and my unit is always safe and not tampered with. Robyn is not shy showing her personality when we converse. I can imagine she is the same with all customers. Public storage, nice job having Robyn on your team.
Robyn in the office was very helpful and polite. Couldn’t ask for better customer service.
John the manger was very helpful with our move.
Thank you to Robin who is always so helpful & friendly. Great customer service.
Robyn was extremely friendly and helpful! We love her, and your store!!!
John was an amazing help! The place was clean and very friendly!
John West is amazing at what he does, very helpful and excellent in every way.
John the manager was super helpful gave us some great tips on how we can load the store unit
John the manager was super helpful
Definitely ask john if you need any help
John the manager was very helpful in getting me situated.
De parte de Alex- la Store me pareció muy bueno, muchos almacenes y con excelente servicio
Robyn is the best! She always has a smile and is an absolute pleasure!
Very friendly and professional. Very willing to help.
Very clean and well kept . The staff is very helpful and polite, they made my move seamless.Thanks.
Karen made the move process easy
Very friendly service Chas was a very good help for my first time here would recommend it
This place was super easy and convenient to get would recommend to everyone
Always clean, the staff is friendly and helpful.
Public Storage gives clients the greatest experience in the industry. They are extremely friendly and totally knowledge of the location they represent. Upon entering the building they offer a very sincere "Welcome" and offer assistance in a most sincere way. Any question is answered in an honest and prompt manner.
I have switched from another company as a result of their courtesy and prompt offer to assist in a way to make my stay a comfortable experience. Having experienced contact with several employees I believe Public Storage is #1 in the storage business! Thanks caryn for helping me another locker
I originally did the electronic sign up where everything was supposed to be ready for me to just go directly to my unit on the day of check in, but I couldn't find a property map to find my unit. So I went into the office for help. The lady working, I'm sorry, I forgot her name, was AMAZING! She took the time to actually walk us all the way to our unit, not just point and be done. Then she showed us the closest door to the unit and the easiest place to park to unload. She was friendly and courteous. She took the time to make sure we knew exactly how the lock worked and had us double check to make sure that we could secure the door before she left. We had a less than desirable experience renting the truck due to the truck company using all digital, automated services and had actually just had a long gripe session about how true customer service was a dying concept in our society, but this lady gave us hope that some companies and people still value it. Thank you for taking just a little bit of stress out of our very stressful move.
Robyn, the site manager, is terrific. She showed us the spaces she thought would work for us.. and they do. Signing up. Really pleased.
I moved in today. Joan was extremely helpful. Place is clean and huge and so far I am very happy with my selection.
Royben was so helpful as or company is looking for storage. Robyn showed us the the different ways we can move out product in when we do rent a unit. Thank you for all the information
Robyn was very helpful and professional
Place very clean
Robyn was extremely excellent. Great customer service and very patient. 💕💕
Thought it would be a headache to get a unit, but it was extremely easy! Robyn, who was very kind, helpful, and fun to talk to, made it super fast and easy to get a unit! Happy with the service and how welcoming it was!
Place was clean and simple to get in and out. Robyn was an amazing help, courteous, polite and overall wonderful to work with. Best experience I’ve ever had getting a unit.
Chas was very helpful and explained everything.
This place was very nice and clean and the staff was great they made our day
Safe and clean place with helpful staff. Thanks to Caryn. 😊
I was in need of a large storage unit and the lady at the counter was very helpful and made sure that I got the best unit I could get for my money close to the door where I could get in and out and I could not be happier
I found the process of renting a storage space very user-friendly with Public Storage. Caryn promptly responded to my phone request for information and I was able to visit the site the same day to see the facility and the storage unit that I needed. I was impressed by the cleanliness of the facility and the great customer service that Caryn provided me. She communicated my rental option clearly, and she was both professional and friendly.
My first time renting a storage and it went perfect! Chas helped me out to look for the space and complete my rental! It well smooth and well.
Caryn is a true professional. She takes great care of the customers and is always willing to help. The place is well maintained and managed.
This was my first time ever renting a storage space, I met with the location manager, Chas who was incredibly patient and professional. She took the time to explain all my options and helped me feel confident in my decision. The facility is always spotless and well-maintained. Thank you, Chas, for making my first experience such a pleasant one.
Chas was a great help getting me moved into a smaller unit. She was willing to help even though it went passed close.
Chas was very knowledge and helpful. She was very patient with my elderly godmother. Great customer service skill.
This was a very easy process at a stressful time in our lives having to move. John was very friendly and helpful. The storage facility was clean and the price is great.
The property manager John was awesome! Highly recommend this location.
John was so very helpful! Highly recommend Public Storage.
Brought mt buddy over to get some stuff packed away, excellent service and fantastic attitude overall!
The staff are very helpful and super polite. I love the indoor climate and the cleanliness of the property.
Thank you for all your help today John!
New facility, nice and cool, employees have good attitudes. Chas and Nick were very helpful!
Staff was very helpful and accommodating
Awesome customer service and great security!!
Chas was super helpful and respectful, got me into a storage swiftly and easy. 10/10 recommend prices are good and affordable.
So far very nice people 👍
Austin and Chas and the best and helped me move out very quickly.
Chasity is very professional and helping person . Very great customer service
Chas and Austin were awesome
Chas was super nice and helpful. She got me setup quickly with no problems
Such a pleasure working with Chas to get a unit rented. She was helpful, kind, and funny! The facility is clean and feels very secure. I held the unit online and got a quick follow-up call from Chas. Went in to see the unit in person and finalize the details. I appreciate how quick, easy, and positive the experience was!
Caryn and John were great
Dope it's by the park mall
Clean and easy access. Chas helped a lot!
Chaseis friendly and makes everything smooth and easy and will explain any questions you may have
First time ever needing a storage unit and Chas was very helpful answering questions, showing us the facility, and providing a great customer experience. Facility was clean, easy to access, and conveniently located.
Seniors getting ready to downsize, We needed a central location for storage and this is a winner. John, the manager, went over size, pricing, and security- all work perfectly. A five star facility.
Thank you John for your kindness we appreciate your hospitality so much during this difficult time❣️
This is a new location and very nice. It’s going to have even more storage soon. I was lucky enough to get a reservation as moving out of UofA for the summer. Karen and Chas both helped as I got the last one, but it wasn’t lettting me do the eRental due to a maintenance issue. Everything got worked out and was able to get moved in easily. Plus, I like the app has the ability to allow me to unlock the doors for moving stuff into the location.
After speaking with Debby at Corporate Customer Service, she referred me to the Park Place facility. Chas, the Park Place manager, actually called me before I had a chance to contact her to and I made an appointment to visit. Chas was so helpful and patient with me to ensure I was able to get the best possible price for our new unit. It is for a non-profit organization, and she helped me with the web site pricing. I was pleased and impressed.
Karyn was super helpful when I signed up for my storage unit. I totally recommend!
Very helpful assisting us as we needed to change our unit we rented.
We had a smooth experience at this New Public Storage at park place mall. Chas was professional, friendly, and respectful. We rented two units for an amazing deal. Check it out!!!! Thanks Chas!!!😊
Karen and Evan are absolute ROCK STARS! They made my yucky day feel like I won the lottery. They both took exceptional care of me and exceeded every expectation I had!
This is a good place, if you’re considering a storage facility. John was a great help and made my moving experience quick and easy. Thank you!
Caryn and Chaz were great move in was easy thank you for your help
I was extremely happy with this location it was very clean, and the lighting was spectacular! Not to mention the price!! 10×30 for ($113.00)
Most of all I am thankful for Chas, she was very helpful and explained everything in detail, when I had questions or didn't understand something she patiently explained it to me again. 😁
The next day I went in, I couldn't get the door to open with my app and Karen was so kind to reach out and show me exactly what to do, she also explained some things from the day before that I had questions about and she was also very polite and didn't make me feel rushed.
That's Good Management/ Customer Service
I'm a Happy Customer! 😁 👍
Chas was awesome! Helped me in so many ways, she deserves a raise and an assistant.
John W was so great! Such a good guy and really helped me out. Great facility!
John W was super helpful!
John goes above and beyond for them
Karen and Dani are very kind, helpful and understanding. They were willing to do anything they could to help. I would definitely recommend Public Storage at Park Mall to anyone needing a storage unit. P S is new, just opened recently and have the lowest monthly fees compared to the rest.
Great experience at this Public Storage location! The facility is clean, well-organized, and secure. The staff is friendly, and the manager was very helpful in finding the right unit. The rental process was smooth and easy. Highly recommend!
This facility is super clean, conveniently located, and a great repurpose of an otherwise large/vacant mall space. This Public Storage location is something the community can really appreciate and benefit from!
Great experience and location!
This storage facility is in a convenient location to my home and work. I love that it is inside the old Sears building, it is a great re-purpose. The manager was very helpful with my move in. Best of all it is clean with cameras everywhere, so I feel confident my belongings are safe and secure.
Super convenient and clean! This is a great place and should be considered by anyone who is in search of an excellent storage space with amazing service.
Love the convenience of this location. Clean, new space and a cool repurposing of a former department store!
High quality, convenient and brand new. Great combination and love how well located it is too!
It's great to see the old Sears converted into storage! What a great idea! Clean, friendly storage, well managed and in a prime location.
The facility is clean, and is located in a perfect location! I highly recommend choosing this facility for all of your storage needs.
I had a great experience with this Public Storage location. The facility is clean, well-maintained, and organized, making it easy to access my unit. The staff is friendly and helpful, answering any questions I had about the process. The security measures in place made me feel confident that my belongings were safe. The access hours are convenient, and the drive-up units make loading and unloading hassle-free. If you’re looking for a reliable storage option in Tucson, I definitely recommend this location!
Great option for storage with lots of convenient options -- you can even drive into the building to load or unload. Terrific management and customer service. Super convenient to be adjacent to mall.
Brand new property that is clean, well lit, and has great security. The manager helped me choose a unit from their variety of sizes and the move-in discount is a nice touch! Highly recommend!
Fantastic facility and even better management! Very clean storage units and common areas, and the manager was so friendly and patient with my questions.
This facility is AWESOME! The manager was so friendly and helped me find the perfect unit for my belongings. The rental process was very very smooth. From the super security to the access control to the managers attention to detail, this was a superb storage facility!
It's great to see the Sears conversion into usable storage space! Great facility in a prime location.
Fantastic facility in a cool building that used to be a Sears.
Always get my boxes from Public Storage. Thanks ladies!
Any time I go to this facility Caryn is so patient with my questions. I appreciate the service and the professionalism she gives any time I need her.
Caryn Was super polite she was very chill and she understood every point of view I was coming from will most definitely come again !!!
Caryn was friendly and answered all my questions. I recommend this storage to all friends and family.
Caryn was great absolutely no complaints and great customer service
Caryn was very nice and gave all the information I needed i definitely will be recommending to family and friends !
Caryn and Chaz are amazing! Very friendly and great customer service.
Caryn was amazing very helpful and informative on everything needed.