Kathleen was very helpful and kind.
Thank you Jessica for your help today!
Great store. Thank you Jessica for all your help.
Jessica was very helpful. Thank you.
April was amazing! She was so helpful and pleasant. Thanks April!
My experience at this storage was amazing ms.april was really nice and cordial. 5/5 from me!
Kathleen is my favorite manager! She greets me with a smile evrytime 🙂
April was very helpful and knowledgeable at this stressful time following a hurricane! She aliviated my stress by being patient and friendly answering all my questions and explaining the process!
Clean facilities and the staff is top notch! April met me at the office to make sure all paperwork was correct and the unit was the correct size for my needs. Refreshing to come across a kind and helpful staff member like her. Also, Michelle happened to see us looking for a cart and went on the hunt for one for us. Really appreciate the extra effort during a stressful moving time. Would absolutely reccomend this facility and their staff. 10 out of 10!!
April was so helpful and kind, she was fun to talk to and even helped us a second time when we needed. i would come again just for her
We had had a little trouble getting the unit situated but April was a great help and solved it for us!! Very good experience
April has been exceptionally helpful!
April is a super helpful and courteous team member. She got me all squared away with the storage units and changes needed. Thank you so much
Very friendly manager on promises.
Priced very affordable. Climate controlled is worth the pay out...
For me , location is prime...
Easy rental process online thanks for making my move easy
I’m only leaving a 1 star because you all have open 24 hours and I’m here at 10 pm and I can’t get in…. So I just wasted gas with a 30 minute drive and it says that your business confirmed the hours a week ago according to your google business page…
Update!!! Ms. Vickie was very attentive and fixed the issue immediately!! 5 ⭐️
So nice to see Vickie back
Nice storage facility. Friendly staff. Clean, and you can always find a trolly for items.
Wonderful facility with great rates!
Other than it being a little creepy when you start to walk down the hallway and it’s really dark till the lights click on, they keep it super clean. Never had issues with my code on getting in. Sometimes the people that come to load or unload don’t really think about how other that might need to come but that is not Public storage’s problem that is an individual problem lol
Very well kept location and the manager is very friendly and great to work with.
What a well kept, clean, and great customer service Michelle has she is a great Property Manager.
Sonnet it was very helpful and thorough. She showed me a new unit, as I was downsizing from an older larger unit, and we were able to complete everything in-house in under 20 minutes. Very pleased.
Michelle is the reason I stayed.
I booked online. I got a unit on the second floor. I got there and used the elevator ONCE and then it would not operate. It was before the office was open so I called the 800 number, but got zero REAL assistance.
Shortly thereafter, I got a call from Michelle. She had just arrived at the office and took my issue seriously. She was able to get me transferred to an into on the 1st floor with little to no hassle! She was so very kind, and the whole reason we chose to stay!
Michelle is 10/10!
Michelle at this location is awesome! Super kind & informative!!
I think I enjoyed signing up and getting my unit a bit more than I should have thanks to Michelle. She made the process quick, easy, and fun with her enthusiasm towards helping people.
Kelly was awesome with making sure everything for my rental was taken care of and very attentive!
April was amazing. This was the easiest rental I have had. Everything was set up ahead and went off seamlessly. I highly recommend this location and speaking with her she will handle everything.
Public Storage has very clean rooms building and the staff is super helpful. Kevin OBrien
Michelle is amazing. She is professional and kind. We need more Michelle's!
Michelle was awesome ! Very helpful!
Vickie was outstanding! Thanks for your help and prompt service
*****stars
Sign up and Questions answered quickly and fast transaction Sonnett!
Mrs Michelle was very great nice and helpful !!
Michelle was awesome, Helped with everything and was curtious, friendly and greatious. I recommend her and Public Storage without reservation.
Michelle and Evan were fantastic and helping me get a storage unit. Evan helped me on the phone and Michelle followed up with me to get it rented! I needed a place to store my music equipment that was climate controlled and safe.
I have been having a great experience with this location and April is the most awesome person I’ve encountered she is so helpful and will help you reduce any stress you may have about moving in. Thank you again April!!!
So today is the 7th of November I rented a unit from Public Storage had no clue where my unit was even with a map. So I went to the office to get assistance Ms Michelle was in the office she was on a phone call, I could tell she was on the phone I waited patiently did not take long at all as she when I walked in let me know very pleasantly she was on the phone. Then we talked she met me around to where my access would be. Have some small talk she was great at explaining and showing me how freight elevator worked walk me to my unit. The time she took was used very well very informative she did a great job thank you Michelle
April is amazing. She is very patient and helpful. The location is really clean and staff is very friendly!
Great location/facility and very helpful staff .
Sonnet was amazing April was great help and they both rock
Melissa was super helpful
April was awesome. She helped me pick the correct size storage to fit everything and still be able to get to everything when the inevitable "can you go get that from storage" comes from my wife. Thank you so much April. The wife thanks you as well
Super pleased with my experience with Miss April, she helped me out tremendously and was very nice and professional
Awesome customer service helped me so much needs to be commended his service
Property is clean. Move in was easy!
Michelle was very nice, made the process to get my unit very easy.
Michelle ABSOLUTELY WONDERFUL!
So, websites being what they are sometimes, after completing my order, of course the payment page didn't want to work. So I went in to meet with Michelle and she went through and reset my order in the system and got me all situated and payment through. She explained everything for me with charges and insurance and let me know when she would be over at the Bauer Rd location. Very friendly, personable, and helpful. She really made the frustration with the website not working vanish. Thank you very much Michelle!
friendly staff exp Michelle went beyond for myself and another gentleman answering all questions ,extremely polite . Best customer service. thank you public storage for meeting all my needs.
I had a great experience dealing with Ryan in the customer service department and he more than dealt with my problems and even issued a refund for something that amounted to a mistake on my end. Military moves aren't easy, but Ryan's help today made it that much better.
Ms. Sonnet was incredible! She was nice, patient and more than willing to help. She was utterly fantastic!
I lost my key, They helped me get back in and provided tips on not losing keys! 😂👍🏽
"I had a great experience with Michelle. She went above and beyond to help me find a storage unit that fit my specific requirements. Her personalized service and attention to detail were outstanding!"
Michelle Smith is fabulous!! She was so helpful and explained everything in detail. Very professional! Michelle should be mayor of this town. She is amazing!!
I stopped by to get some information and pricing and Michelle was very helpful. She was super sweet and answered all my questions!! 10/10 experience 🙏🏻
I lost my dad and Michelle helped me understand how to address his storage unit. Thank you.
Michelle did an amazing job walking me through my options. Kind, patient and great to work with.
Kinsey was friendly and very helpful Tudor making this a great experience
Ms. Kinsey is amazing! So helpful and knowledgeable.
Thank you Kinsey you rock!!!!
Thank you Kinsey you’re amazing!!!!
Michelle was amazing and provided great customer service
Sonnet was very helpful and very kind. She took time out to explain a question I had in refers to my unit. She went the extra mile to make sure I was saty
sales person was awesome he followed up with me and stayed in touch the whole time awesome dude. really recommed this location.
1/13/2025 update. We have been using our storage for over a year. When we come it is always clean. This time Dante was very kind and helpful. We will continue to use public storage.
Awesome customer service. Clean space. Melissa extreamly informative, knows her product and was very helpful.
Ryan was very helpful and professional.
Excellent customer service..
Ryan...
Very clean and well kept facility! Awesome customer service!!
Clean, well ventilated storage with helpful staff.
Property is very clean and well kept. Melissa is very helpful!
Missy was fantastic to work with .
Melissa is the property manager @ N. Blue Angel Pkwy, and she is the kindest person at a business that I have dealt with in quite some time. Alway high spirit and eager to help or assist with an open ear to show compassion. I really appreciate all that she has done and did for me.
Melissa has been an absolute pleasure to work with! I have roof issues with the unit I had to begin with and she got me another unit and took care of all the hurdles I had to jump!!
Melissa did great. She modified my online reservation without any issues, saved me a lot of trouble and time. I recommend using this facility.
It is my first time renting a storage unit and I am so thankful because they were so nice an patient with all my questions.
Melissa is great at here job.
We have a unit at this public storage and I have to tell you this place is amazingly clean! It’s indoor units only, and they keep it temperature controlled so that your stuff doesn’t get damaged by heat or humidity. The units are roomy with plenty of space to stack to about 10 ft high, maybe more. The staff is so helpful and friendly. It smells descent, no weird odors at all. For the price which is only $50 a month for the middle sized unit , Even the bathroom is clean!! 5⭐️’s out of 5⭐️’s ,100% and an A++!!!!!
Melissa is the best! She took back the lock that I didn't use and gave me credit on my account! She answered a lot of my questions and I really appreciate her friendliness, professionalism, and expertise at the Public Storage at 6161 N. Blue Angel Pkwy. Pensacola, Florida! Yay, Melissa!!!
Melissa was very helpful in helping me decide what size unit I need to get.
Great experience, took only minutes to acquire a storage unit. Facility is clean, climate controlled, well-lit, and Melissa was great!
Melissa is great at what she does
Melissa has been very helpful and very nice. Thank you Melissa.
I rented a five by five unit in climate control Had absolutely no problems and would rent from them again. Thank you Melissa for all your help.
Facility clean, staff professional
Excellent customer service!!! The lady at the counter Sabrina greeted my wife and I with a smile and was very helpful and knowledgeable when helping us find the perfect unit!
Amazing customer service. I was very appreciative from their service they provided me being my first time renting a storage unit. Will definitely recommend!
We have quite a few units here at this location. The manager has been extremely courteous and helpful. They truly lookout for their customers I would highly recommend this location. My only request would be for corporate to consider 24hr access or at least till 11pm in consideration to those that work different schedules.
The staff at this location specifically are dedicated to creating an excellent customer experience. Traci was incredibly kind and helpful, and Jennifer took an extra step she didn’t have to to make sure my needs were met!
Traci is absolutely amazing! I have been using two units here for months and the staff is very friendly and helpful.
The Public Storage facility on Blue Angel Parkway is exceptionally clean, well- maintained, and well-managed. Thank you for your good work to provide a good experience for us!
I have been with this Public Storage Facility for 2 years. Today, May 2, 2022, I spoke with Miss Vicky, who originally assigned me my Unit. I have a Unit in the Climate Controlled Area. After 2 years it’s just as I had left it. Miss Vicky was as jovial as the day I first met her. Which was at the end of the day, and I was “slap dab worn out” from moving in which I had labored 8 straight hours to accomplish. Miss Vicky’s energy & jovial persona uplifted me and it was so good to reconnect today. She has more than earned a 5 STARS RATING from this client!!! “HATS OFF TO YOU VICKY!!!
Staff was very helpful 🙂clean environment as well.had great experience with public storage!!
Ms. Traci is always helpful and polite. I was able to get a climate controlled storage unit for what I paid another local storage facility nearly 8 years ago for something that was not.
Traci and Vickie were very helpful and accommodating. The unit is perfect for my needs. The app is especially useful.
Ms V. Boehmer was very helpful. Answered all my questions.
Traci has great customer service and is very professional. She treats customers with the upmost respect and she keeps a smile on her face no matter what time you arrive at this location. Traci attitude help make my decision to utilize Public storage. Traci deserves 10 Stars instead of 5 stars. She is a great asset to public Storage. There should be more employees like Traci at Public storage locations.
Tracie!!!! Was Wonderful service in my moment of stress. Very helpful when I came with a load. She was a delight.