Darin provided great service made everything super easy and always with a smile.
Darin was excellent and helped us get moved in a unit. Grounds were very well kept and organized. Would highly recommend this place in the future!
Darin made starting a rental super fast and easy. He knows exactly what he’s doing and is awesome at customer service. He shows us back to the unit. The property is super clean and well cared for. The temperature controlled spaces are immaculate. Also, they sell tons of boxes with very reasonable prices.
Darin & Johnny are AWESOME! They worked as a team providing EXCELLENT customer service!
I miss Deanna, but know whenever I go into office I'll be in good hands with Darin! Woohoo!
I know that should I need help cutting off my padlock if I lost my keys, I would be comfortable and trust Johnny to handle cutting lock.
Public Storage Management, thank you for ALWAYS hiring an AMAZING TEAM!
Sue
I
Great service working with Darin got a place for our RV very easy experience!
Darin is king,caring and professional is a blessing doing business with him
Great representation of Public Storage
Staff was very helpful and kind! Would recommend!
Darin was amazing and very helpful. Storage unit was clean.
Darin was fantastic at the State St location! I came in with concerns about the storage unit size we booked, he helped me rebook a new one and gave me over the top customer service. Highly recommended!
Darin provided great service!
Este senor Darin Dan un bueno selvicio
Y lo recomiendo en Public store
I have never had to rent a storage unit before . The people that I have dealt with so far have been extremely nice. It’s always like a breath of fresh air when you have competent people that are fun to visit with. The employee down at the storage unit went way above what I thought his duty should be. He personally walked me around the units showed me how to run the gates then let me do it, took me to the storage unit and had several suggestions on how to stack my things in there to get more bang for the buck. Long story short the places awesome it’s clean. It’s way user-friendly and it’s been an enjoyable experience.
Darin is the bees knees! This guy went above and beyond to make sure I got exactly what I needed and the whole process took less then 15 mins
Darin was wonderful. He walked me to show me the different units. I really appreciate his car and concern that he took with where my unit is located. I highly recommend public storage and Darin in particular.
Darin was very friendly and a pleasure to work with.
Amazing people to work with and easy move in and move out.
Quick and Accurate well done thanks so much
Very friendly and professional. Highly recommend
Darren was absolutely fantastic. Very informative helped me with pricing gave me all the best discounts. I definitely recommend coming here. This is my second time I’ve rented a storage at this location in star
Darin is an excellent representative of Public Storage! He handled our arrangements with efficiency and was excellent to work with!
Darin was great and helpful with everything.
The service is friendly and most helpful. Grateful for how easy it is to sign up and manage the account. The property manager Darin is the best!
Darin’s level of customer service and hospitality was off the charts. We look forward to a continued relationship with him when visiting our storage units
Nice facility very clean. Staff is excellent
Thane, was excellent! Very courteous and professional, thank you.
I couldn't believe how easy it is to rent a space over the internet. They then text you the code and space number. Super easy!
This place is great! I walked in and saw this young nice man named haine… but he was so nice and I would recommend this place to everyone
Darin was very helpful in my recent move. I very much appreciate all the help he assisted with.
Darin was very nice to us. We had to switch units and he stayed after hours to help us get into a better unit. He was very friendly and very professional. He turned a situation that was not fun into an easy process that was quick. Thank you Darin!
Wonderful experience there was some difficulties getting a lot space rented, but Darin was able to help me quickly and efficiently! A+
Great personality and amazing service! Darin was awesome!
Stacey was very helpful getting me set up and showed me how to open the gate with their app.
This place is awesome, with super friendly and helpful people, very clean all around.
Very friendly and helpful service by Thaine and Darin at Public Storage.
Johnny provided excellent service.
Deanne never gave up till she was able to find the appropriate size unit for my budget. She was very kind and patient and explained how everything worked.
Johnny helped me out today, awesome guy. He was very professional and explained everything in depth to me.
So far great. Reasonable prices, easy sign in, nice space. Happy so far!
We had a problem with the online system, but Johnny at the Star location solved them quickly and efficiently. We would have cancelled our storage unit rental if not for Johnny.
Deanne has been AMAZING to work with. From the moment we initiated our contract (many months ago) to the current date when transferring to another unit, her efficiency, attention to detail and the positive attitude are top notch. Well done!
Deanne was super fabulous and very helpful. She was great following up with me. Outstanding customer service!
De Anne at public storage in Star made the experience of renting storage easy. She is knowledgeable about the facility and units along with the public storage app. They are lucky to have someone who answers the phone and takes care of business as it should be. The units I viewed are clean and well built. The security system with an access code gate and cameras are a big plus while storing your keepsakes/belongings.
Clean facility, easy to get in and out of
Deanne was incredible at the Public Storage in Star, ID. Very helpful and made the setup, viewing and use very simple. I highly recommend this locstion for your storage needs.
Deanne Hoff at the Star location is absolutely the best store manager I have ever met! She displays the epitome of what a customer service person should be and is extremely helpful and genuine. Deanne I am so glad I met you, and you took care of all my questions from start to finish. Thank you for helping me when I absolutely needed an RV parking spot! I would recommend Pacific Storage to any one that has the need for any kind of storage. 👍👍👍
Deanne has been very awsome give her a big raise.
Dianne was wonderful to work with. She made the move in process and registration so easy. And the unit was so clean.
Deanne was very helpful and went through all the ins and outs of the facility. Assisted me with any questions and helped in finding ways to save money as well. The unit was very clean and property is secure and professionally kept. Would recommend for your storage needs.
Great pricing and service! Deanne was very pleasant and helpful!
Deanne at Public Storage is the absolute best! She is always so happy and helpful!! Highly recommended!!
Deanne was EXTREMELY helpful today! She helped get us into our new until and explained the process wonderfully. We would definitely recommend this public storage location for the customer service we received today!! 5 stars!⭐️ ⭐️ ⭐️ ⭐️ ⭐️
The property manager, Deanne Hoff, provided extraordinary customer service! She was very knowledgable about the various rental unit sizes and locations within the property.
Most importantly, Deanne expertly resolved a rental price conflict with rapid speed to ensure that I received the advertised monthly rental rate.
Deanne is so personable, and she immediately makes you feel welcome and appreciated as a customer.
There is easy access into the storage facility and to the 1-level storage units using a gate code on a key pad or through the Public Storage app.
The access hours are very reasonable from 6:00 a.m. to 9:00 p.m. on 7 days of the week.
Great customer service experience. We dealt with two different employees and they were both terrific. Very helpful, explained everything. The unit is just what we need, and a very reasonable rate too. I recommend this location 100%
Deanne was so helpful! Loved the service.She personally escorted us to our unit.
Deanne was amazing and super helpful. The property was nice, clean, and felt more than suitable for move in and secure. Would highly recommend Deanne and Stacy from Public Storage in Star
Deanne thank you for helping us get a unit!!
Dianne was so helpful! Thank you!
Deanne was super super helpful and very knowledgeable. Very nice to work with.
Very professional and quick service. Deanne has been extremely responsive and helpful with answering questions and making sure we had what we needed.
We worked with Deanne and she was lovely! Sincere customer service seems harder to come by these days, but Deanne helped us out and was so friendly; We knew we were in good hands! We got a great deal and she checked all the boxes we needed for a great experience! Ty D!
Deanne help me get a second unit in a hurry and was so helpful in my time of need. She gave excellent service and made sure I was able to rent my unit right when I needed it. So thankful for her outstanding customer service and help!
Deanne, with public storage made my experience amazing. This is the place to be hands down…
Deanne here is wonderful, she has been so helpful when I needed help with purchases or purchasing another unit.
we have several units here and we love how it’s monitored closely. They do security checks throughout the day, they also have good moving accessories for sale
Inside the office for ease of convenience when moving.
10/10 recommend. The units are always cleaned as well, we’ve had a few issues where the light in our unit stopped working but it was fixed promptly. Attention to customers is great.
I am very grateful for Deanne, located in the Star facility. She is always very helpful and friendly. She goes beyond and shows appreciation for her customers and encourages them with her insight and understanding. She’s an super asset to your company.
The customer service provided by Deann was stellar. She helped us get into a covered parking spot. We have rented a storage unit and an uncovered space for nearly a year with no problems and have enjoyed the ease of access and friendly people working here.
Deanne was so helpful and knowledgeable about the property and units. She was able to answer all my questions. The property is clean and easy to navigate.
Dean everything about her was amazing. Thank u.
Deanne was amazing to work with. Superior customer service.
Kristin/Deanne were awesome help me with a smile. Would highly recommend
Deanne was amazing 👏 she made the whole process smooth and pleasant. I thoroughly enjoyed working with her!!
Deanna helped us get our unit and was so delightful and helpful. Super quick and easy process! 10/10 :)
Great Service, Diane was amazing with details of the entire process!
Recommending this place
Deanne was very helpful and made everything easy and efficient. Great job!
The Star Idaho Location.
Move-in was super easy, the place was clean, and the staff couldn’t have been more helpful and friendly. On top of that, the price was just right. Couldn’t ask for more.
Deanne gave us the best, professional service possible! We appreciate her.
Deanne was amazing! She was friendly, knowledgeable, and very helpful. She provided above 5 star service. Thank you Deanne :)
Deanne was a wonderful help. She truly wants the best for her customers. Truly made the experience easy, organized, and friendly. Thank you Deanne!
We needed to downsize on our 10x20 storage to a smaller unit BUT needed to move half of the stuff to the new house prior to cleaning out the bigger unit AS WELL as renting a parking space for our trailer.
I came in to the office and Deanne took care of all my needs with great discounted prices to boot.
Thank you Deanne and thank you Public storage.
I had a great experience today with Deanne. Although I have had the unit for years, this was the first time I actually visited the office. I needed to upgrade to a larger unit. It was a breeze! There was no "sales process," she made sure to accommodate my move-out and move-in dates that fit my needs. The office was spotless, she made sure all my questions were answered, and actually thanked me for being a customer. She is the epitome of "exceed the customers' expectations." Thank you, Deanne!
Deanne was extremely helpful and courteous. She was very busy but made sure I was educated on the whole rental process. Very pleasant experience.
Deanne is absolutely amazing! She was a wonderful help
Deanne is a problem solver and a great service to those who use Public Storage!
Clean place fantastic customer service my semi truck is extra safe here Deanna offer Superior service 💯💪
Deanne is great! She was very helpful with getting a spot rented and great customer service.
Deanne was super helpful! The storage unit was clean and super nice.
Very easy check-in process. Deanne was great! So helpful and made sure everything ran very smoothly
Had an amazing visit with Deanne who was so sweet and made my day as I am going through very difficult times.
We have rented several units from Deanne in Star. She has gone above and beyond to meet our needs. She is very knowledgeable and her response time is amazing. We are customers for life.
Very helpful and great with my kiddo. So happy with service!
Great help from Deanne, very sweet and informative
Wonderful experience. Deanne helped out a lot when my grandmother was trying to switch it over. She (Deanne) was welcoming and very helpful during the whole process.
Deanne was absolutely amazing help to us! Thank you!
Xander cut my lock off for me at the storage unit and he did it so quickly and they were so efficient and they were very helpful. Thank you so much!
Great experience! We kept our things here while waiting to move to Star. Loved working with Deanne and Xander. Clean unit and easy process to move in and out.
Deanne was extremely helpful and thorough throughout the process and made sure I got the most convenient space for my needs.
Deanne was incredible. VERY HELPFUL!
Deanne is the sweetest! She was so kind and helpful and made sure every step of the process was clear as day. Thank you!
Deanne,
Has it been a great help since day one with every one of the issues and questions that I had she is awesome
Deanne was awesome! So kind, helpful, and very patient walking us thru the paperwork. Thank you Deanne
Opened a new account with Public Storage & wanted to Thank Deanne for her excellent customer service in setting up my account & getting me taken care of in a timely manner!
Deanne helped me out and did a fantastic job! Very informative, very helpful, very kind. Great experience overall!
Deanne was extremely helpful
I had the pleasure of being helped by Deanne when my key broke in our units lock. When I reached out for support they contacted me immediately and had it set up not only to meet and but worked diligently to get us access back to our unit as soon as possible. It was a seamless and stress free experience. I couldn’t be more thankful.
Deanne helped me with excellent service
Deanne was extremely helpful and friendly! I need storage for my work styfg and I'm so happy with them. I plan on staying until I no longer need storage.
Deanne was very kind and efficient!
Working with Deanne at this location was a pleasure. She went above and beyond helping me get some information on our travel trailer as we now live out of state. Would recommend the facility highly.
I gave a very short notice of when I needed a storage unit, and Deanne at star public storage met all my expectations. She got me the exact unit I needed within the short time frame I gave her. Very thankful for my experience. Wonderful customer service!
Deanne was a great at helping me get all set up!
Deanne was great to work with. Would do business with again.
Deanne has been a God sent. Her attention to details and her willingness to help me with all my needs.
Has made her a blessing to me.
Deanne was super kind and very helpful!
Deanne was super helpful and made everything so easy. I appreciate public storage!
Deanne was wonderful and so helpful!
Deanne and Ken were excellent and patient and very professional
Clean space easy to set up account and Deanne was amazing!
Deanne was very helpful when we rented as well as our pymts. So kind and pleasant
Online rental was a breeze and move-in was seamless!
Xander we had a great experience and customer service was on point I would highly recommend this specific storage unit in star
Deanne was beyond amazing! She was very helpful and communicative about everything I needed to know regarding my units lease and move in. She even helped me score the best deal for the space I needed! Thank you so much for making my first rental a breeze!
Deanne was phenomenal and made the process so easy. Facility is extra clean, very safe and secure!
Deanne was very accommodating and courteous with smile .
We have difficulty setting my account but thankfully Deanne stuck with it and we were able to rent a Beautiful unit. I am so happy with the space that was assigned to me. Deanne was Wonderful and I Loved how she helped me. I Love that she is a servant of God’s. I am looking forward to filling my unit and to seeing Deanne when I come.
Deanne gave beyond five star service. She went above and beyond to help me access my unit. While assisting me, she maintained the property. She is friendly, courteous and helpful. I recommend this Public Storage facility in Star, if you are looking to rent from outstanding individuals like Deanne. I am super impressed by the customer service I received from Deanne. If I ever need to rent a storage unit again, now that it is under new management this is my go to place.
Thank you to Deanne and Stacey for making my time at Public Storage a pleasant experience. Great customer service, I highly recommend renting from the Star location.
Fabulous service by Tracy and Dean they are outstanding. I recommend renting here from them!!!
Deanne helped me get my storage unit, and she was most helpful. I needed a cart and she located one and brought it over to my storage unit and had it waiting for me when I arrived with my things.Deanne was amazing and I would recommend this storage facility to all my friends and family. Thank you Deanne for providing excellent customer service.
I am writing to express my gratitude for the excellent service I received at your Star location.
From the moment I arrived, the staff was incredibly helpful and welcoming. The registration and sign-up process was remarkably quick and efficient, making what can often be a stressful task, surprisingly easy. I truly appreciated the clear explanations and the friendly, professional demeanor of your team.
Furthermore, I was very pleased with the overall condition and accessibility of the facility. The easy access from the highway made moving my belongings in and out a breeze, and the cleanliness and well-maintained environment provided me with peace of mind knowing my items were safe and secure.
The entire experience exceeded my expectations. And, I will certainly recommend Public Storage to anyone looking for reliable and convenient storage solutions.
A little assurance from Stacey helped to ensure the online process is really as easy as it seems. I also noticed the facility is super clean as I made my way to my new storage unit.
Stacy was awesome. Helped me pick the perfect storage unit for my needs. Very professional and yet very friendly and knowledgeable.
I just started using Public Storage, and Jessica has been nothing but an amazing help to me, answering questions that I have, I really appreciate how she has been towards me!!
Very helpful. Reasonable rates. Easy access. Great gate-hours.
They were so kind and worked with us to transfer to a larger unit and made sure we got the best deal. They genuinely care about making sure your needs are addressed. Absolutely wonderful experience! I 100% recommend this place.
I have several units at the Star location. The staff is always helpful. Stacy helped me when my lock failed and I needed to get in my unit. Great staff, 5 Stars!
Stacy was a great help here and super friendly and nice!!!
Came in and talked with Stacey, she was extremely helpful. Helped me setup the App for easy access to my unit and could not have been more pleasant!
Stacey at Public Storage is amazing. This place is nothing like it used to be under previous owners. Such an awesome transition.
Great place to keep your stuff. Very easy process to reserve a unit and the front desk people are very helpful if you need anything!
Fantastic staff! Awesome service! Very accommodating! New operating hours is super convenient.
Couldn't ask for a better experience! New owners are doing it right. Thank you!!