John was extremely helpful and knowledgeable!
John is amazing and helped out is so many ways. Outstanding job.
The manager John was great. He called me in the morning to rent and I came down to look at the space and rented right away! He explained the process very well and his professionalism towards his job exceeded my expectations! Highly recommend!
John was an excellent help and I highly recommend this facility. The facility is very clean and very convenient!
Very easy check in process. John quickly helped us get into our unit and walked us through all of the different ways to access the unit. Eager to help us and get us moved in as seamlessly as possible. Ask for John!
I would highly recommend Public Storage in Southboro! John could not have been more accommodating and helpful! He went out of his way to make sure all our questions were answered and walked us up to the storage unit. He soon realized the unit was not the exact size I had asked for and found us a better unit and called his manager to make sure I would receive the same pricing! We are thrilled to be moving from an overpriced storage unit in Ashland to Public Storage!
John was very helpful in answering all my questions and transferring my space to a more convenient unit, I recommend this facility
Simon was great and very helpful. Stayed 15 minutes past closing to help us get set up.
I had a great experience with John he was very thorough about the information I needed and made sure I had my belongings secured. Great Work!!
John is great and very helpful!
John has been super helpful and accommodating. He patiently answered all our questions and made himself available ahead of and during our reserved move-in. Highly recommend this location.
John was very helpful. He helped us create our lock codes and gave us the best price possible. He should get a raise immediately!
John was very helpful in getting everything set up and explaining the important information.
The manager John was polite, helpful explaining the process and answering our questions.
5 stars service and facility!
Thanks soumen for your help to change and let us understand , the details , and also thanks for correction on my profile
Public Storage is the best home for your stuff when you don't have it in your home they take very good care of you and accommodate you where they can accommodate you thank you very much and I also want to say a special thanks for John for taking care of my issues while I was there
I wasn't certain about the size unit I would need, so I called and spoke with John. He was very helpful in answering my questions over the phone. I then met with John in person and he showed me a couple of different units in person and helped me with the booking process. The facility is extremely clean and it is the most affordable in the area. (Much less expensive to the large facility on the other side of route 9.) I would definitely recommend this facility! Ask for John - he is super helpful!!
John was a great help and explain all the components very well!
Thanks Simon, good customer service, you are very efficient, , about taking care of the customer. Great place to rent with public storage ,this is my 3 rd unit
John was very helpful in assisting me to find the right size unit and made the paperwork so easy.
John is very helpful! He was waiting when I arrived for my appointment and took as much time as I needed. Answered all my questions thoroughly. Very friendly and customer service oriented!
John at Public Storage was so friendly and helpful and showed me around and explained how everything works. Super clean and nice storage facility with temperature control, cameras and more! Highly recommend! Thanks John!!!!
John, the Manager at the Southboro Public Storage, was extremely helpful. He understood our needs and offered various unit options that were easily accessed. He was professional, explained everything, and answered all of our questions. There were no surprises and we rented a unit on the spot! Thank you, John, for your competence!
Had a great experience with John at Public Storage. The facility is clean, well lit and secure. John was professional, friendly and willing to answer all of our questions. The rental process was simple and straightforward and everything was explained clearly. I would definitely recommend this location to anyone looking for reliable storage in the Southborough area.
John was an excellent help!
Let me first start by saying John was a pleasure to work with and helped me with everything I asked about. Gave me a tour around the facility making sure I knew how to access the various doors and gates. Plus the awesome indoor drive through loading and unloading area, how great it is to be out of the elements and cold while moving your stuff! Thank you for a wonderful experience John. 100% recommend this facility!
This is a great place to storage your things and great price too.
John does a great job running this facility.
I Definitely recommend.
When I was looking for a long term storage unit in the metro west area, nothing came close to the Southborough Public Storage in terms of price and location.
Location wise, this place is right next to the rt 9 east/west exit. This makes it extremely convenient to drive in from one direction drop/pick something from the storage and easily go east or west (those who take rt 9 know what I am talking about).
The building is newer, you open the automated doors sitting in your vehicle using their app, there are plenty carts available every time I been there and everything is clean.
Now, for the customer service, I want to specially call out the manager, John. He was extremely helpful through out my experience there, be it transferring units, showing me around how everything works around the building, taking care of any billing questions etc. He is a super nice guy and makes you feel welcome with his calm demeanor especially for those who haven't rented storage units before.
I highly recommend this place if you are looking for location, price and most of all a very helpful and down to earth manager. John, if you are reading this, thank you again for your help this past week.
Vinod
John was very very helpful and I like the storage facility and convenience!
Very pleased with the facility . John is very helpful and courteous
A nice new gemtlemansaimin help me , im so glad for his service
John was extremely helpful in deciding which unit would best fit our needs and getting us through the application process. Would recommend!
John was a big help showing me the size options available for my situation and getting me setup with the best deal. He patiently showed me several different sizes of units and walked me through the setup process. I would recommend this location to anyone.
John is the property manager here and he listened attentively to my requirements and suggested the optimal space and access requirements. Patiently explained all the paperwork details. Great service overall.
John is the property manager here, and he is absolutely wonderful. He's been very accommodating, helping me shift from space to space, finding the easiest access and even walking me through the facility to make sure that I know exactly what i'm getting into. It's nice to know that there is a local place that I can rely on.
John is super help for me. And make everything simple and easy to settle down!! Good job!!!
John was very helpful and courteous.
The manager John was a great help and I recommend this facility for any of your storage needs! He showed me multiple unit sizes and was helpful in any questions I had
Such a great experience in renting from John at the Southborough location. He was informative and very accommodating. Explained all of the information needed and educated me on all the perks that came with my unit. Couldn't have been taken care of better!! Thank you John for everything❗👍🏾
Amazing customer service by the manager John. After arriving exhausted from driving 1700 miles and realizing I had not booked the right unit for my needs, John helped me troubleshoot and find a storage unit that worked perfectly. Also I love the keyless entries for the buildings and the fact there is a place to unload your car out of the elements! Very glad I picked this for my storage needs
Great service with extra searches for just the right match. John at Public Storage in Southborough presented the most efficient and cost effective options we never would have come up with ourselves. Thanks so much! Very appreciative!
The help I received from John was some of the best help I have ever received in customer service! He was excellent!
John was very professional and helpful and I would recommend this facility
Walked in at at the end of the day and able to quickly rent a storage unit for the next day with the great help of John. He patiently answered all my questions, gave me a tour of the options I was interested in. I was able to make a decision on the spot!
I've have a wonderful experience getting my new storage unit, the leasing process is speedy and efficient. The location amazing, super clean Great place to storage your precious belongings, John the manager at this location is friendly, responsive and professional, help me with the decision of getting the unit that fits my needs.
I'm very pleased to have found Public storage in Southborough with multiple choices of units, affordable prices and amazing location. Thank you so much.
John helped me rent a unit this time for my mother and he was great as always, his customer service is unmatched!
The John was great! He was able to show the units I was interested in. The system was not cooperating he tried his best to solve the issue.
John was awesome to work with at the Southborough Public Storage. He was super friendly, patient, and made the whole process really easy. He explained everything clearly, answered all my questions, and made sure I got the right space for what I needed. You don’t always get service like that these days, so it definitely stood out. Thanks, John!
Once you get familiarized with the area it's a good storage unit facility. John at the southborough location was honestly super helpful! He showed me around to a few different units until I found one that would fit my needs!
John helped me get really good unit close to the elevator. As a disabled veteran I appreciated his attention and willingness to accommodate my needs. Thank you John
John was the greatest help ever! He helped me so much with getting a unit and showed me multiple different sizes to make sure I got the one I needed for what I was going to store. His level of patience and attention to detail is unmatched, and I will be using this facility going forward for all my storage needs! Absolutely excellent and highly recommended!
John was incredibly helpful!
I was totally lost and he walked me through every step!
Really nice place to store. Staff is professional.
This was my first time anywhere getting storage. The property manager, Soumen, patiently explained everything and showed me several different options and then efficiently got me signed up for one of them.
The manager John has been exceptionally helpful in my time staying here. He has helped me rent multiple units here and he has always been above and beyond with his customer service! I recommend this facility to anyone looking for a clean and well managed storage unit/building and anyone looking for a great manager running it.
I was looking for a storage space and had many questions because it was my first time. John helped me a lot. I had so many questions about the fees and insurance. He got all the answers and information so quickly that I didn’t prolong my choice; I just signed up for a storage space.
So, if you’re looking for a brand-new storage space with excellent customer service, that’s the place for you!
I want to thank John for an easy and spectacular job at presenting us with our new storage space. Everything went smooth as expected, keep up the great work. Establishment is clean and well maintained.
John was a excellent help and I recommend this facility to anyone needing a affordable and clean place
John was a great help today and the facility was very clean, I recommend this facility to anyone needing storage in the area, it is easily the best I’ve used due to the helpfulness of John and the ease of access to the building!
John the property manager was very helpful. I originally booked a unit but wanted to switch to one that would work better for my needs. He showed me multiple units and was very helpful with the process. This is a new building that is well maintained and managed.
John was very patient and took the time to explain all the details. We got the unit we wanted based on our needs and John did a great job helping selecting the unit and settle things!
This has been the easiest storage space I've ever used and the staff are great! John the manager was very kind and helpful when securing my unit and showing me around the space. I highly recommend this facility if anyone needs storage space
Great staff and excellent facilities. Best storage I’ve seen. Design and convenience is spot on!
So I just want to say that the property manager Soumen, was very helpful I was having a hard time with a couple people before him .. so I called one more time and Soumen answered and thank you so much because he was kind, clear and helped me when no one else could!! Great service there at the Southborough 10 turnpike rd.🙏
I have been to the storage unit and John was very helpful with the instructions and guide me to the location of the unit I rented. Thank you John for your help today.
John was super helpful with my reservation. He was patient and very kind. Made my reservation and experience much easier.
John was very helpful in setting up storage. He answered all of our questions clearly
John was incredibly helpful, walking me through all of the stages from changing my reservation to a rental, setting up the app, even allowing me to see a unit so I would understand the size I was getting. He was helpful even though my actual rental is in another location in another state. It was nice to deal with someone so pleasant.
John was super helpful in clarifying all my queries and guiding me smoothly through the rental reservation process.
John was such a great help.
He is asset to the company!!
John was very patient with us, showed us the unit and answered all our questions. He showed us how to access the unit from our car.
John was immensely helpful and made the movin process super helpful when the computer couldn’t close the deal
John was incredibly helpful and kind to navigate first time storage rental!
John gray costumer service nice Job thank You
Agent was awesome and helpful we rented two units
John was very helpful and knowledgeable about his work.
And care about my needs.
John and Soumen was super helpful assisting me with renting storage space.
John was informative and patient as he explained instructions for setting up my storage unit. He thoroughly reviewed the different storage options and’s pricing along with facility access procedures.
What a great help John was! I have a reservation in the system and he showed me the unit and was kind and courteous in everything I asked him. I recommend him and the facility!
John was a huge help in getting my storage unit reserved. He answered all of my questions and helped me get a unit that is a bit easier to access. I really appreciate him helping me today. He was great!
John was so wonderful during this process and helping me find the perfect unit. Unfortunately, I have had some issues with the building and John has been the only one who has helped me find a resolution. Special thanks to John for an awesome experience!
The representative, John, at the Southborough MA Public Storage was very helpful, kind, polite and friendly. I had to make a payment for my storage unit at the Framingham facility, after my debit card was denied because it expired. He explained why the system couldn't take a certain form of payment and helped me with setting up a payment with a correct form of payment. He was informative and courteous. I would definitely recommend this facility to friends. I also noticed the place was clean. Thank you!
This experience was awesome! John was extremely professional and helpful today and I rented the second I came to the office! 5 stars for him and the building!
John was very polite and helpful! The facility is awesome and I recommend renting here! Great service!
John was incredibly informative today and I greatly apareciate his help!
John was very helpful in showing me the units, I recommend this facility because of him and how good the building is! Huge thank you!
I have had a great experience with Public Storage in Southborough, MA. The facility is very nice and accessible. The management is very friendly and they do an excellent job overseeing the property. It was a good decision to choose them for my storage needs and I highly recommend them!
John, the onsite manager at Public Storage, is incredibly helpful and professional. He quickly resolved my payment and rental unit issue with ease. His excellent customer service made a stressful situation much easier. Highly recommend!
John was incredibly helpful in the service and the move in process was seamless, I recommend this facility due to Johns professionalism and the cleanliness of the building! Such a good worker, there should be more like him!
This place is really good. John was very helpful today, and he helped me close my door to my unit. I recommend this storage facility because of the cleanliness, and the service! 5 stars for him!
John helped make our rental process and move in extremely easy and was very helpful. He answered all questions adequately and even helped us shut our unit door before leaving. After dealing with many issues at our last storage unit we were grateful for John being so kind and making the transition process smooth. I highly recommend public storage in Southborough. John and the convenience of facility has been the highlight of our stressful move. Thank you very much!!
John helped me, and he was extremely helpful, very knowledgeable of his field and his costumer service skills are unmatched! Will be using this as my go to storage unit going forward!
John was a great person provided grat service!
I looked around for storage in the area and this was by far the best. It is brand new and in fantastic shape. It is right off Route 9 and easily accessible to the Mass Pike. John was extremely helpful in answering all my questions. Check in was trouble free. This was my first experience with self storage and definitely a good one.
John was very helpful with renting me a storage unit and the service was exceptional, I highly recommend this storage facility based on the help John gave me and the cleanliness of the building, 5 stars!!!
I reserved a unit far too soon, one month later I asked to cancel my reservation….
And it was done without extra fees and with absolute kindness. I was pleasantly surprised!! Real people helping real people.
John was very helpful and informative. Straightforward process and nice facility.
John was super helpful in showing me the available units and the loading dock. He clearly explained how the facility works and when/how I can gain access to my storage unit. I put a reservation
in right away! Thank you, John!
We had a few questions and concerns that was well attended by John at the storage property. He was great and helped us with the service. The property is clean and we had no issues loading our goods
Thank you, Vanessa Attended all of my needs and help me through a very big problem excellent service super recommend thank you for your time and your service. I appreciate it very much !!! Muito obrigado 👍👍🇺🇸🇧🇷