Fantastic service by Tricia. Long time customer and love the spot and customer service
Tricia was working, working, working today. Definitely super helpful and kind. Highly recommend this storage for all your needs!
I want to thank John for all his recent help! He really is a pleasure to work with!
I called with lots of questions and a man named John helped me. He was very helpful and patient with all my questions, which can be rare now.
Collin was awesome with our move out. Helped us quickly and efficiently. Storey units was clean , no issues with out time here. Thank you!
Very nice and clean storage facility. Easy gate access and a nice, convenient dump station for our motor home!!!
I was with them before changing to public storage. Office staff is so helpful and friendly, always loved the secured access. Bur missed the 24 access of entering your unit. It was a pleasure doing business with them for years. Thank you for keeping the grounds and unut area clean and safe.
Great service and awesome staff!
Collin was awesome. Had no problem helping me with my storage unit, Was very patient
Colin was very helpful!! Very appreciated!
i went in a few days ago to find a good unit for my move coming up and John Smith i believe was his name was absolutely amazing very sweet informative. he gave me a walk around to my unit and gave me all the info i needed! can’t wait to get my stuff moved in !!
Quick service. Exactly what I wanted.
Nice staff.. Prices are a little steep but it is a safe place to store your stuff
Colin at the Northville location was great, patient and very helpful.
#58000
The associate of the 8 mile Nortjville Michigan location by name of John Smith has been an absolutely phenomenal person !
He has always been so kind, helpful ,caring and my gratitude for him and to him is beyind words of expression.
Thank you so much for everything and always being so kind, caring, helpful and professional.
Awesome customer service and support by John Smith at Public Storage 8 mile rd in Northville. Thank you for your help!
Jay was knowledgeable and a great help and I definately would recommend Public Storage in the future. Update...I Just had an issue, called, and it was immediately taken care of. I mean immediately. Very impressive. I still highly recommend.
Awesome customer service! Clean and well kept facility. The climate control units are wonderful!
John and Collin are.great! I got a small unit and needed another. I was in and out in 10 minutes! Nice and clean!
We have been storing our RV there since 2017 and have been extremely happy with their level of security and customer service. The manager, John, is super helpful and has always been responsive when we've contacted him. Highly recommend if you are looking for a secure place to store your RV.
Karen, is so great!! She took good care of me and made things right for me!! I am so happy with her🙏❤️❤️
Visited the office at public storage yesterday. John was particularly helpful resolving an issue. We appreciate his assistance.
John was super helpful and flexible to accommodate our needs!
John did an amazing job assisting me today!
Great storage facility. John does a great job managing the business.
I would like to thank Jude for being so kind and helpful. This facility is clean and well run. Keep up the great work, it’s paying off..!
Had a lot of help from Nicole after the loss of my Uncle. She went over and beyond to make the transaction easier on me.
Facility is nice and clean - no issues. Love the App that allows you to operate the entrance gate. No contact Check in was very simple. John (Manager) was very responsive regarding couple of questions. Will definitely use this location going forward 👍
John, was a great help and assisted us with the right size storage for what we needed,
Thanks John
John was very helpful and gave us a tour to boot. He provided great information for us.
I went into this location looking for a unit to rent, when I went in the associate John Smith was incredibly helpful, considerate, and informative throughout the entire process. He clearly laid out all the options available to me and took the time to answer my questions without any pressure.
Although I ultimately decided not to rent due to pricing and my current budget, he was never dismissive or pushy, which I really appreciated. Overall, it was a great experience, and I would definitely consider renting here in the future based on the level of service I received.
Our experience with the Public Storage on 8 Mike Rd in Northville was amazing. The facility was easy to get in to, VERY clean, hours were great, and the staff is wonderful. We spoke to Jude and she couldn’t have been more helpful, and very pleasant. We used the unit in the process of moving and honestly this was the best and easiest part of the move. Highly recommend and talk to Jude.
Exceptional professional and courteous customer service from Jude this morning involving an auto pay issue. Thank you so much!!
Jay had Great customer service!
Jay and Jude helped us out with our complicated requests, excellent timely service!
Jay was so helpful. Ask for her. She was a great help.
Jay was very professional and displayed exceptional customer service. She explained everything very well, displayed patience, and had a friendly demeanor. Thank you Jay for the warm experience.
Jay Shoulda great Customer service and Shawna are spot greatly appreciate
Jay was great to deal with. Ty for our services
I love this public storage facility. Jay has been super friendly and helpful. I would definitely recommend this property to anyone.
Jay was very helpful with all my questions about Storage units and sizes and breaking down monthly prices and promotions.
This is my favorite location and Aaron is amazing. Very kind and helpful.
Excellent customer service at the site. Thanks to Jay. Looking forward to working with Public Storage.
Paria was very sweet and helpful
Jay is the best manager ever. I’ve rented from her place for over 15 years.
She has contacted me when I did not lock my unit. When I was late to make sure I was ok. I highly recommend renting from any public storage she manages.
J was so happy & helpful!
Jay, at the public storage was very helpful with the process. Everything was well organized and easy to process.
Jay was wonderful . She got me a great deal.
Great place. Jay was super helpful!!
Jay is incredibly friendly! Always nice to stop and say hi when we come.
Clean, organized, nice helpful staff.
I got 5 star service from jay
Jay was very helpful and answered all of our questions and our concerns
Jay was great, made everything so easy, so helpful. Thanks.
Jay did an outstanding job thank you
Great price, friendly and helpful service. Thanks Paria !!!
Jay was great! She followed up with a call after reviewing on line. Seu up an appointment and found me the right location.
There is a location closer to me house, but came to this on due to Jay's personal service.
Looking for a place to storage my two mortcycles and this place was very reasonable in price and close to home. Samantha and J answered all my questions that I had and was very pleased with their customer service and would definitely recommend them to friends and family.
Samantha & J excellent customer service on giving information about storage units. Reasonable prices on units and close to house which is very nice. Definitely would recommend to friends and family looking for a storage unit. Very professional and friendly and good customer service.
Jay was great, very helpful
Samantha
Gave me one of the best customer services I've had ! Very pleasant:)
Samantha patient smartphone polite
Jay gave my 5 star service today.
Initially, Jay and I had a disagreement due to my dissatisfaction with the transition from Country Storage to Public Storage. I had encountered several issues with Public Storage in the past, and the news of its merger deeply upset me. However, when I communicated with Jay and inadvertently expressed my frustration regarding certain prices, she remained composed and effectively managed my situation. Recognizing my inappropriate behavior, I promptly contacted Public Storage to apologize for my out-of-character conduct. We engaged in a humorous conversation about the incident, and unexpectedly, she adjusted my monthly rent. This experience has taught me the importance of treating Jay at Public Storage with kindness and respect. Love ya Jay!! 🤞🏾😂😂
Thank You Jan for all your help.
Samantha was amazing to work with!
We had a horrible move with our moving
company, but Samatha has been a bright light in our storage experience.
The storage experience has been great and Samantha has been wonderful to work with!!
5 stars plus!!!!!
This Public Storage at 58000 8 Mile Rd is fantastic! Jay is absolutely the best! Kind, fast, and efficient. She managed to get me a better deal on the unit that I have been renting for a year. For reliable service and a perfect storage space, contact Jay. 5 Stars!!! Welcome!!!
Jay and her staff was very helpful helping me figure out what size unit I needed to rent
Warning this place locks the gates to leave at a certain time. I thought it was 24/7 and work midnights. Best time for me to go is after 9pm. Still a great storage place but wow.
Jay showed us a great space at a great price. Very friendly.
Fantastic facility with very helpful staff!
Very helpful and friendly staff! Thank you for making this process a pleasure.
VERY NICE STAFF HELPED WITH EVERY ISSUE THAT I HAD. VERY HELPFUL. ALSO VERY CLEAN AND SAFE PLACE.
Jay was so helpful and made the lease process seamless!!
Any property the managerJay goes, I will follow if I need storage in that area. She takes such great care of her property and her customers. Highly recommend. Thank you.
I met Jay today and she was great help.
Savanna was an absolute god sent! She was so helpful and knowledgeable! 10/10 would recommend her and her facility!
Jay was great and helped me find a great clean storage unit for great price
A wonderful location, Jay was very helpful and informative! Highly recommend!
I had an issue and the customer service team reached out right away, and even followed up which was great! They are working to resolve the issue that i had. their customer service is top notch.
Great place Jay was so nice
Just want to send a quick thumbs up to Jay!!! She knows great customer service and looks to grow the business by leaps and bounds. Thanks again for all you do!!
Jay was amazing getting us set up with our storage unit! Thanks a lot for being wonderful!
Jay has been a pleasure to work with. Great service.
Extremely pleased with my experience with Public Storeage, the gentleman that I set it up with was very pleasant, helpful and answered all my questions, I was good to go in a matter of minutes, when I got up on my move in day I had my unit # and code on my phone as promised, went to Public Storeage ,code worked fine ,unit was ready with my lock , some info inside, I already told a friend about it that day, ran into the Storeage manager who was very polite and helpful with a few questions that I had, I'm extremely pleased with my whole experience with Public Storeage, highly recommend this company to all.
Jay and Sam are great to work with. They helped me find the right space for my needs
Jay is very knowledgeable and helped me thru signing the lease. Great customer service. Thank you Jay
Very polite and professional. Great prices, highly recommended.
Savannah was great! Answered all my questions and was professional
Simple and easy, great place for storage
Moved in last week and it could not have been easier. Everything was handled online and then they had my unit ready for me day 1.
Very helpful with making a decision on what size to get. Clean clean clean. That's important to me. And prices very reasonable. I HIGHLY recommend Country Storage,hands down
Country Storage far exceeded our expectations! We had gone to a lot of different storage facilities (after researching online as well). The customer service was exceptional and the facility was very well maintained. Everything about this facility highlights safety, customer care, and left us feeling very excited to have found it. All the extra amenities were a pleasant surprise, making us feel confident we are getting a great value for our money. We highly recommend Country Storage!
Caitlin at Country Storage is so professional and courteous. She knows the business inside and out! You can't go wrong with Country Storage as they make it so easy to store just about anything you don't have room for at your home/office. Thanks, Caitlin and Country Storage on Eight Mile in Northville!
Gentleman accident gave me a wrong quote on a storage unit I was trying to get and he went above and beyond to make it right! Extremely professional and friendly! Will use again if I have to!!!
Country Storage is awesome, Kelly rocks!
Only just signed up but its clean, the sign up was easy and everything seems straightforward.