I appreciate the great service from Angela with helping me get replacement locks for my storage units. Thank you!!!!
Angela was there to help me and she was very nice. She made sure I had everything I needed. Thank You!!
I had an outstanding experience with Angela at Public Storage. She is extremely pleasant, professional, and truly goes above and beyond for her customers.
I called to check if there was a storage space available for my 2009 Honda. When I reached her, she was in the middle of cleaning out a storage unit. Instead of making me wait or asking me to call back, she immediately stopped what she was doing, went to the computer, and helped me right away.
That level of customer service is hard to find these days. Angela treated me with respect, handled everything efficiently, and made the entire process easy. She has a great personality, a positive attitude, and clearly cares about the people she helps.
Public Storage is fortunate to have an employee like Angela. She is an excellent example of what outstanding customer service should look like. Thank you, Angela, for your professionalism and kindness!
Normally I don’t leave reviews, good or bad, but I have to say out of all the storage units I’ve experienced in my life this facility and how it’s run is top tier. Angela is always friendly, professional, and offering to help in any way that she can. I like that this facility is always clean and well maintained as well. Can’t say that about a lot of storage facilities, keep up the good work and I’ll keep renting units from you guys.
Amazing service from Angela!
Angela has always been so amazing whenever I see her out and about when I’m at my storage facility!
Angela was super helpful and friendly! She made our experience so easy today!
Angela was very helpful and made sure all our questions were answered. Would definitely recommend public storage on Taylor station rd
Angela was amazing! Super fast, helpful, and explained everything thoroughly 🙂
I had a great experience with Angela at Public Storage. She was professional, friendly, and extremely helpful throughout the entire process. Angela took the time to answer all of my questions, explained everything clearly.Her excellent customer service and positive attitude made the experience easy and stress-free. It's clear that she genuinely cares about her customers. I highly recommend working with Angela if you're looking for outstanding service at Public Storage.
Angela is amazing and deserves a raise.
Angela went above and beyond to verify details of the contract!
Anjela was awesome to work with. Finding the right storage solution for my boat was not easy, but she made the entire process simple and stress free.
She was professional, patient, and genuinely kind throughout the whole experience. A true class act who went above and beyond to help me find the right solution.
Thanks so much, Anjela. Highly recommend!
Memorial Day 2026 weekend and I needed to get a storage unit fast. Most places were closed or didn't have the unit size is needed. After about 3 hours of internet searching I finally found one that met my needs. I paid for the unit and signed the lease online. Quick and almost painless. The best part was how inexpensive the unit was. I got a great deal for a 10×25 for only $101. Next month it'll only be $67 and that's with the insurance they force you to have.
Angela was awesome she was so helpful
Angela is amazing!! Such a big help!!!
I have been using public storage for a while now and I love them. We have had no issues. If we did have a issues the man who runs the front desk has always been the most friendly and helpful person in the world
I had the best experience at the 841 Taylor Station Rd location. Angela was incredibly helpful throughout the process of transferring my storage from one unit to another. She made everything smooth, easy, and stress-free from start to finish. She was professional, patient, and took the time to answer all of my questions while making sure the transfer was handled quickly and efficiently. Excellent customer service — I truly appreciate her help and would highly recommend working with her!
Great access, wide lanes, easy to access units, my unit was dry. Gate access was easy. Decent price.
Angela and Felicia were very friendly and helpful. They made me feel comfortable throughout the rental process and answered all of my questions.
You’re amazing. Hello hello. I am just saying that. I appreciate the manager Angela Gomez. I’ve been here since January. And at first I didn’t see anyone, but I don’t know when she came on when she came on. She checks on me when I’m at storage. Make sure that everything is OK. Wow y’all have a good one.
Great custumer service- Angela was amazing!
Angela was extremely friendly and very informative and knowledgeable. I got signed up for a storage unit very quickly. She explained the process thoroughly and was very helpful. Really great customer service. Thanks Angela!!
Omg Ms Angela is such a great lady even when I’m am going through a rough time keeping up with my storage she has been nice to me and given me encouraging words and so loving I would definitely recommend coming here for storage to anyone 🩷🩷
Angelia was great even took me to go see the unit and is very friendly and polite I was originally at a different location but decided to switch because of her. Highly recommended
Angela has great customer service. I will recommend others to this location.
Angela was amazing! Great attitude, nice demeanor and she resolved my issues.
I love this! My storage unit was outside but clean, bug free, and as promised! I couldn’t be happier with my experience! Everyone is nice they keep the common areas clean. Overall a great experience.The property has been fantastic. Angela has been absolutely fantastic and friendly to talk to! I love this property
Wonderful, clean and secure facility. Special thanks to Angela for her time and attention to detail as she answered all of my questions. Looking forward to doing business with Public Storage going forward. Their systems make a possibly complex process manageable.
Angela was very professional, informative and caring. She showed me the 2 units, I was interested in. She put me at easy as the paperwork was being done which reinforced my decision to do business with Public Storage. She is a great asset to your business.
Angela was great and very helpful to service my needs.
Thank you so much for your professionalism Angela and help.
I stopped in to upgrade a storage unit and Angela was extremely helpful throughout the process. She was very nice and patient with me!!
Angela is amazing! She was very patient with me and I love her calm demeanor 😆
Angela was awesome!! Highly recommended!!
I was lucky enough to go in and meet Angela. She was very patient with me and went above and beyond helpful to fulfill my storage needs. I'm happy with the arrangements we made and will be doing my business here.
Angela was AMAAAZING!!! Fast and very nice!!
Had an incident, Angela was very helpful she was able to answer all my questions and was super proactive on figuring out the situation I had was able to solve my problem. Thank you Angela!
The property itself is great the location is perfect and the unit are clean and odor free. Angela has been very helpful and just a joy to talk to on multiple occasions!!! So I would definitely consider this location and definitely recommend it for its great customer service as well.
Danielle gave me an amazing tour. She was polite, gave great detail into the space, gave great detail into the paperwork and has been an incredible help. Thank you so much 🥰
Danielle did an awesome job!!!
Rachel was very helpful and attentive to my storage needs.
Rachel offered top notch service and went above and beyond to accommodate my needs. Would highly recommend
Great experience. Angela is great!
Rachel was very helpful. The process was very easy. Very satisfied.
Rachel’s customer service and knowledge was outstanding. Thanks for your help Rachel.
I typically do not engage in writing reviews, but felt compelled to do so. I would like to praise Angela for her stellar customer service skills. She was patient and knowledgeable, while responding to each of my concerns. I had multiple questions regarding payments, late fees, etc. Angela definitely helped resolve my issues. Additionally, I hope this company treats like the asset that she is.
I spoke with Raechel yesterday at the 840 Taylor Station Road location, she was extremely professional, polite and went above to try and assist me (even offering to help me shovel in front of one of my units).
She had such a nice attitude and was so helpful! She is truly an asset to your team. Also I reach out to Reade the Area Manager about salting the area, he was very helpful and professional.
It was very refreshing to deal with these two.
Thank you
Angela, was awesome in helping to teach me how to get the lock properly on and off due to the very bad inclimate weather (18 inches of snow plus ice). She is wonderful, kind, funny and a great positive attitude.
Angela was great! I had no ideas of where my parking space was and she went above and beyond to find it for me. Thank you so much
Carrington is always very helpful with a great attitude
Used this Public Storage location for a few months to store extra items that needed to be stored. Big pods, lots of storage room.
Easy booking, easy entrance access and cancelation. Thank you Shelley for you help! Overall a very nice service.
Great experience! Affordable and the property is kept nice.
jay was knowledgeable & professional
Great out of the way location for storage.
Also, staff is very patient and capable of handling any account issues. Shelley and Kristen were incredibly helpful today!
Jade was awesome she answered all of my questions
Jade is DEFINITELY a keeper!!! She was wonderful the moment I walked through the door!!! Thank y'all for the GREATEST service of all times!!!
Jade was excellent and very helpful
The store manager at the 841 Taylor Station Rd location went above and beyond for us! She actually clocked back in to help us, at the end of the day, get access to the storage unit we had won at a different location. Phenomenal customer service! Her kindness and understanding were much appreciated!
Jade was AMAZING! She was professional and truly an amazing woman. She was patient and understanding and very knowledgeable about Public storage and how to assist me. I’m very appreciative that I met her and worked with her this morning!
Lola was such a great help, has an amazing attitude. So very professional n makes you feel like family!!!!
Jade is absolutely amazing and if I could give 10 stars I would. She helped me with my storage unit and is very kind and reliable I would 100% renting here amazing custom service!
We love Steve!! He gave us a couple of bottles of water when we were organizing our unit. He’s the best!! Love this place!
I have been renting from this property for a while and needed to move my belongings to a smaller unit asap as in the same day! Jade helped me transition smoothly and made sure I didn’t get extra charges. She updated my gate code and refunded my lock fee since I still had my own lock. Jade searched around the property before she left to help me find a dolly. Also, I had zero damages to my belongings as my initial unit had stayed dry all year. The ceilings are well insulated which is important to me since I have lost things in the past at other businesses. A+
Super easy process for renting and move in! Jade was extremely helpful and kind and helped make the moving process as smooth as possible! She helped us find our unit, figure out the best way to unload, and made sure we were completely set and good to go before she left.
Quick and easy and Triana was great help!
We used the facility on Taylor Station Rd in Columbus. Jade was working at the time, and she was extremely helpful and friendly. I was so thankful that she was there to help. With so many businesses doing everything electronically which is so frustrating to customers, it was great to have someone present to help and answer questions.
I had an amazing worker at Public Service named Jade assist me today. She was sincere and took the time to help me when my storage door was stuck. Literally driving to the Blacklick location to come help me. I appreciate her so much and if I could give more than 5 stars, I would.
Thank you Jade!!
Jay was awesome great help.
The facilities were clean and well managed. I had issues cancelling online, but Jennifer was very friendly and helped me out tremendously well. She was able to find me in the system and assure me that I was properly removed from the storage unit. Overall fantastic experience with no stress or issues.
Jade was very helpful in assisting me.
Jade is awesome I give her 5 stars she really helped my daughter in law with thr situation that happened today.. it's not your fault what happened.. your awesome thank u so much for your help
I would recommend this place for auctions Jade is so helpful and very nice.. a+ Jade your awesome and thank you for helping my wife today..
Even tho my auction was wrong anf I got the wrong unit and someone else got mine but I appreciate Jade for helping me and being awesome and helping me with this problem and coming up with a solution to fix it even tho I wasent happy about the situation Jade made it right so thanks Jade yout awesome..
Been at this storage unit going on a month and a half. I've met some wonderful people Kaley included and Danielle phenomenal employees. They go out of their way to make you feel comfortable to make you feel safe to make you feel as if your service is valued and much appreciated as tenant few times I had a few concerns. Danielle has went out of way above and beyond to assist and any of my concerns so has Kaley phenomenal representatives. Great customer service, the morale, the aura all of the above. I have nothing but great things to say. Danielle. Keep doing what you're doing kaley has a phenomenal team at this location. They all go hand in hand. Great communication. Very comprehensive and easy to express what I feel can be challenging but as always shined and resolved any one of my issues or concerns, thank you all so much. This is at least the best I can do
Thank you so much Jade!!!! Super sweet and nice!!! Thank you for all your help you went above and beyond!! Stayed later to make sure we was good to go!!! Thank you for your patience and kindness!!!
Jennifer the manager is amazing helped with a billing issue
The young lady who helped me on 03/30/2025 was very professional, clear, and helpful.
We keep our grandma’s belongings here when she moved out. We have had nothing but a great experience here. Jay is always very helpful and friendly whenever we have questions!
Jay was awesome! Very helpful and kind!
Jennifer was amazing she helped with everything on my account.. very friendly
Definitely helpful and painless!! Very glad I came and had wonderful!! He rocked it!!!!
Jennifer is amazing! So friendly, helpful, and made our rental experience a great one! Thanks Jennifer!
I'm a new customer at Public Storage. My property mgr James was superb. From the first conversation, he guided me and gave me the practical tips for using the reservation system, he was the calm helpful person I needed. My deepest thanks.
I had a great deal for my first month on a huge unit that I only need temporarily! My second unit was available immediately in an emergency and I love the app which makes it easy to check into the gate. Staff are very helpful!
Simple process, easy to access.
Friendly and efficient and knowledgeable staff. Good experience
The place was clean and process was super easy, thankyou james for helping an older person who isn't tech savvy! Will definitely recommend.
Great experience. James did a wonderful job!
James is very helpful, especially important for old folks. He even got me a space close to my old one.
Place was clean and James was super polite and answered all my questions! Definitely would recommend this storage facility!
Paul was super accommodating and made my day.
I called to get info about storage space and the gentleman I spoke with James was extremely thorough with his explaining on how everything works. I will most definitely be doing business with this storage facility. Thank you again James!!
James was so helpful! I love this place! I really recommend you come here for your storage needs.
We used it for a few days to secure our vehicle while on a family trip. We were pleased with the security and ease of access for clients.
Had a good experience touring and getting into the unit. James was very helpful and answered all questions I had!
I just finished getting storage space from Simply Storage in Gahana and met Tammy!! She is by far one of the BEST PEOPLE I HAVE MET IN 2023. Her customer service is text book with human compassion. She is TOP NOTCH!!!
Tammy was very helpful in getting us a great storage space. Thanks for all your help!
Quick and easy to get it setup, also the auto pay option is awesome to have! Tammy was very polite and even showed us the unit before committing.
Tammy is total professional!!! Amazing price!!!! FIVE STARS
Moving my elderly mom from Florida back to Ohio. The staff at this facility were extremely helpful, especially Tammy. Thank you so much!!
Tammy was very helpful , friendly and informative.
Tammy was amazing! She was very helpful, super nice and very thorough! Such a friendly staff.
Tammy was great with the tour and showing us our best options
Initial set up was smooth and easy. Staff was polite and helpful
James is Phenomenal! The customer service is great! I'm so glad that I came across Simply Self Storage! You cannot go wrong!
Tammy was wonderful!!! :)
Just got our unit and it has been amazing. Tammy was wonderful, very attentive and James also has been wonderful. Definitely my place...
Tammy was really helpful and fun in helping my boyfriend and I find a storage unit. 😁
Tammy was a great help. Friendly, knowledgeable. Made it easy. Seems like a quiet, safe location.
James was really helpful explained everything perfectly and the unit was clean nicely!
Tammy was great, took care of me
Danielle was very helpful and knowledgeable! She answered all our questions easily and made the process quick and easy! The units are very clean and in a great area. Happy with the choice we made to store our belongings here.
Highly professional and awesome customer service experience, the representative who assisted me, she was very welcoming and made sure I was taken care of, good customer service is hard to come by, but she was absolutely amazing and provided me the best deal!
Tammy was very nice and made the process fun and easy.
The service I received from Tammy today made me feel welcomed. I ended up renting a climate controlled storage unit today. I’m hoping my experience in using the unit goes well. I feel my items will be safe there.
Service was fast and the people were very nice. Prices we also fair
Super easy to rent a unit! :) Tammy and James were super helpful
Tammy and James great to work with! Customer friendly and courteous. Helpful picking out the appropriate unit size for me. Both great golf cart drivers!
If you're looking for a place to store your stuff, this is it. Staff is amazing. They always have things up to date. Everything's clean.
Signing up for my storage unit was quick and easy and the staff was very professional and did a great job!
James was a great! He helped us find the perfect sized storage for our needs.
James was very helpful, and professional. Made the process of renting a unit very quick and easy!
Customer service is amazing! Feels like you left your things at a relative's ❤ times are tough these days so nice to feel that your belongings are safe ❤ so fast so easy ❤
Amazing service and simple easy process. Clean environment and storage area.
Thank you, James!
Fantastic storage place! Staff was great!!!
Location is very supportive, staff is always friendly, access in and out is very convenient. I highly recommend for anyone looking for storage space.
James was very helpful and professional. All my items were still in good condition and move out was easy!
The staff .was so amazing and helpful. The storage unit very clean
Great place, prices are good and the facility is clean and secure. James and Nikki were friendly and made the renting process so easy and a breeze! Definitely would recommend to friends and family!
This facility is very clean. The staff at this location is an amazing team. They truly went above and beyond to help me get the storage unit I needed. I’d recommend anyone looking for a storage place to go there. Thank you both for all your help and a seamless experience at your location.
This is a great storage facility, property is always maintained & tidy. James is always a joy to have interactions with he’s always so polite!
Staff is friendly, knowledgeable, and very helpful with the move-in process. Would recommend this place time and again!
Great prices(relatively) and good people... We were paying 30% more, for smaller units(one outside and one climate controlled) just 2 miles away... Highly recommend!
Management was incredible helpful when I had issues trying to reserve a unit online!
Friendly, clean and helpful!
We have been customers for several years now. We upgraded our camper and needed a bigger space. James was all over it and helped us find what we needed and went the extra mile. I would definitely recommend this place for storage.
Customer service is great and the price is good.
Sylvia was Amazing! I just got a rental not more then 30 min ago and I had to stop everything to send this review. Never had I ever encountered anyone who instantly made me feel like family. Sylvia answered all questions I may of had before I had a chance to ask! Her energy was Infectious and just her alone I would recommend simply self storage for all your storage needs. Sylvia took me to my unit so when I come in I’m not forced to look for it now I can go directly to it. Thank you so much Sylvia for all your help and thank you simply self storage for employing such outstanding people.
The store manager Lisa Mason was friendly and very helpful. The facility is clean, and secure with cameras throughout the grounds, which offers added peace of mind.
Safe and secure storage. Helpful staff. Would use again.
Kaitlyn and Eve were the 2 best female to talk to and made my visit the best experience ever. I will recommend them to all my friends.
Great experience here and clean facility hands down would store items here again, office staff was super accommodating
Fantastic storage experience at Simply Self Storage In Gahanna! The units are nice, easy access. And the staff are very helpful and friendly. I recommend this storage facility - great place and people!
Kaitlyn is great! Great service, very friendly, extremely knowledgeable.