Got to finally meet Kim, whom I've only known through phone conversations. She's even better in person. Today, she solved a dilemma I had. And she made it easy.
Kim has been great helping me make a payment from the Eastside!
This place really is just absolutely awesome. So today while loading up I managed to lose my phone, that's wonderful woman inside, Kim, went out of her way to repeatedly call it until I was able to find it. They will do anything they can to help.
Worked with Kim at the front office. Kind and easy going. Nice change of pace around here.
Kim has been super helpful
Kim was so quick to get us settled and the unit is super clean- thanks!
Kim has been super helpful and she's super easy to work with.
I’m looking for 12x42, but I’m worry how the door open, Kim solved my concern and door is slide to open, she also submitted work order right away after found out a issue from storage. I felt good about this place. Thanks Kim!
Kim has been excellent! 10/10
Kim has been absolutely wonderful!! Highly recommend the storage facility and Kim!!!
You won’t go wrong!!!!
Kim has been super helpful and informative.
Kim is the absolute best. She goes above and beyond what is expected. Not only does she help those of who rent space, but also calls us if they see anything out of the ordinary. She keeps a close eye on everything going on, to keep our property in units safe. Kim is also very knowledgeable and a big asset to the company. Public Storage is definitely the best option over others, especially because of her!
Kim was so helpful. Convenient location
The manager kim has such a bubbly and vivacious personality the whole process was such a breeze.
Kim has been really helpful
Kim has been super helpful with helping me set up autopay.
Kim has been a pleasure to work with.
Update: she's still great
Thank you Kim!
Kim help me out a lot, she is super friendly and solve all my concerns. I felt safe leave my stuff at this place.
Kim has been incredibly helpful. Thank you, Kim!
Kim has been such a blessing
Kim has been super helpful
Kim was great! Very personable and helpful!
I spoke with the property manager, Kim, regarding recent rent increases and insurance charges. She addressed my concerns and provided very useful information.
Kim has been extremely helpful and great
Kim was very helpful with helping me find the unit that I needed.
Kim has been so helpful!!
Kim was so helpful and knowledgeable. Truly the most helpful.
Kim was super friendly and helpful. She made the process easy and quick
Kim was very excellent in helping me with obtaining my storage unit.
Kim was very helpful thank you so much!
Kim has been super helpful with helping me access my space. Highly recommend.
Kim has been great and solved my storage problem. She’s convinced me to he a customer.
Kim has been wonderful and helped me out immediately! Thanks again Kim you're the best!!!!
Kim was super helpful getting our new unit set up! The unit seems clean and secure. Would recommend!
The KINDEST people in the world. I spoke with Kim today and she was so empathetic! I know it is just something small, but it means so much when the world has gone crazy. Thank you so much for everything that you do!
Kim has been helping me and she’s so helpful. I appreciate her.
Kim has been extremely helpful and amazing
Kim has been absolutely amazing to work with!
Marysville public storage has been a great experience. Life throws so much at you and they are very communicative and will work with you as much as possible. If you need storage, make sure to check them out. Kim specifically has been great to work with
Despite not renting here Kim has been super helpful.
Kim was so helpful with helping me with autopay and the app. Thanks Kim.
Kim has been incredibly helpful and patient with me while taking my payment
Kim was great. When I called to ask about my lock she showed up immediately to my unit
Kim is such a pleasure to work with. Made the whole process super easy.
Kim is very wonderful.. she took care of all my needs and was very patient with me.. I give her 5 outta 5 stars!
Kim has been wonderful to work with
Kim has been really helpful.
Kim has been a great help at this lot, made things easy to open a new account. Place is nicely kept and right in the middle of town.
Kim been so helpful she help out a lot
Kim is customer focused which is so refreshing! Thank you!
Kim at the Marysville property offers exemplary care and customer service. We are a nonprofit and she is always looking for out for our best interests!
Kim was AMAZING & very helpful. She rocks!!
Kim was incredible. She really helped me out. No one better or greater.
Kim was super helpful! Awesome gal
Kim is da best really helpful, insightful, and even shoveled I front of the unit
Kim is great!! Thanks again!!!
Kim is incredibly nice and so helpful. 100% recommend!
Kim has been very help! I called a couple of months ago about a storage unit. At that time there was nothing available, but she never forgot about me. When a unit came available she reached out, unfortunately I was not able to access the unit easily and had to decline. A couple weeks later she call to inform me that a unit can available in the area requested. Kim made the rental process easy and has a solution for all the challenges with connecting to sign the lease agreement.
Kim provided excellent support and customer service. Keep up the good work!
James
So clean and helpful!!! 100% recommended
Kim and the Public Arorage team have been great!
Kim has been incredibly helpful. Property is clean and secure.
I have dealt with Kim many times and, I must say, she always goes ABOVE AND BEYOND where customer service is concerned!!! She is truly EXCEPTIONAL. She always makes sure things are taken care of quickly and efficiently when there is a problem, returns phone calls quickly and always treats me with respect and with genuine CARE and CONCERN. Kim sets the platinum standard when it comes to customer care and is hands down the reason for my 5-star review. The facility is also very clean, well maintained and secure.
Kim has been great an super helpful!
My lock was froze and my key broke off. Kim was so awesome and helped me out immediately. Thank you so much!!
Kim gives excellent customer service. Property is well maintained.
Very nice person running the place. Always very clean and secure.
Kim was so helpful, we booked the wrong size unit and she quickly got us switched to a better size!
Very clean, secure, storage unit place. Excellent customer service. Kim is always so very helpful!!
Kim has been fabulous throughout this entire process
Kim has been fantastic in the help with my brother, and helping me wirh everythig in regards to taking over.
Kim has been super helpful. Highly recommend to see her if you need to rent a unit!
Kim has been very helpful and responsive. It’s nice to talk to an actual person!
Kim was extremely helpful.
Kim was super helpful and friendly.
The facility was clean, the customer service was excellent especially Kim, and they helped me with any questions or concerns I had at this property. Thank you
Kim has been so helpful!! Super nice!!
I spoke to Kim at Public Storage in Marysville a few times, from getting set up in an intial unit when I first moved to town, then into a bigger unit that became available, and also to ask some questions about my account with them during that transfer process. She has been wonderful to work with and is very knowledgeable; she went above and beyond in my search for a larger unit, keeping me in mind for what I was looking for, even called to ask about others that came available first until the right one did. I am so thankful for her efforts with me and will recommend to anyone who may be looking. Thank you, Kim!
Kim has been helpful and has made renting a space so easy.
Kim be helpful and wonderful
Kim's was very helpful and pleasant to deal with 10/10 looking forward to doing business again
I made a reservation online through the website. Not too long after I received a phone call from Kim letting me know that she only had one of the units in that size left. The whole process was smooth and easy.
My dad has been renting at this location forever, so I was distressed when reviewing his accounts to find out that since Public Storage bought it out, his price has been increased substantially above their current listed standard rate.
But talked with the property manager Kim and she was helpful. She locked us in to a 6 month rate for now (best she could do) that is still above standard rate, but is reaching out to management to see about reducing it further. Depending on that outcome, may have to modify this review.
Kim was great in helping with my needs, would recvomend the Marysville store.
Kim was extremely helpful and very nice! Definitely recommend coming here for any storage needs!
Kim is upbeat and very personable. She's made renting a breeze.
I had an issue with my lock and Kim was very helpful and understanding! Thank you Kim
I have had the experience at this location. Kim is amazing. She walked me through the rental agreement, and let me know that the office isn’t always open because their are days the she has to work multiple locations, and that she spends a lot of her time outside. If I needed anything to call and set up an appointment. I totally understand that She is there to make sure my items are safe and secure as well as others. Yea they raise the rent but it is a business and they need to make money and pay the wonderful Property Managers. They are so friendly but Kim takes the cake. The you Kim and public storage.
Had no problems at all w/Public Storage. The manager, Kim, was great….knowledgeable, helpful.
Kim has been very helpful with everything I have needed
Kim is great i reccomend coming here
Kim has been super helpful
Kim has been very helpful
The person that signed us up and did our contract with us was very helpful and friendly.
Kim was amazing getting my unit moved.. thanks!!
Kim has been great and was super helpful
Kim was super helpful, and a joy to work with. She was so sweet and nice.
Kim has been so helpful and great , the experience was fast and smooth ❤️
Came to look at a parking spot and met Kim. This is the cleanest storage facility I have been to.
Kim was super helpful and prompt with responding!
Kim was a great help! The whole process of getting a unit was very smooth. She walked me through every step and showed me where my unit was. Very affordable and clean facilities. I will definitely do business with public storage from now on for my storage needs.
Kim su atención es única muy agradable y hace que el Proceso sea muy bueno y confiable más personas como ella deberían tener en muchos sitios de trabajo 10/10 ✅
Kim has been super helpful, she went above and beyond to make sure I was taken care of!
Kim is a fantastic rep! Online setup and assist for our first contact and app set up and all payment and options, was incredible. Especially the call to explain that our "hold" could be upset by another party booking. Really appreciate her mgmt. Of this site and the courtesy to her customers. 5*
Kim and sophie app.We're very kind, generous in cooperative.Next, believe not a bit like they didn't have it together.This morning
Kim was great. She was extremely helpful and knowledgeable.
Kim has been very helpful
I had a very pleasant experience with the gal today on site, believe her name was Kim. She was very helpful and knowledgeable and I look forward to many more pleasant experiences!
He was very helpful and got me all set up for on my Auto pay. Highly recommend
Kim has been super helpful
Kim is awsome. Stacey and Sophie are awesome 😎😎
Kim super cool and helpful!
It was clean and tidy, the storage itself were cleaned and the customer service was great,
Kim’s help was superb.
Kim was great and super helpful with with transitioning to a new unit.
Kim is awesome! Very helpful and sign up was easy! Thank you
Kim was very helpful for setting up and a transfer of units. Very knowledgeable and quick to respond.
Kim was helpful as always
Thanks again Kim!
Kim is awesome! She is very personable, professional, and helpful!
Awesome thanks Kim! She is amazing
Kim was excellent at helping me fix an app error regarding my email address. Kudos for the quick fix!
Kim is extremely helpful. Goes above and beyond to make sure things are correct.
Kim was a pleasure to deal with. Knowledgeable, efficient and friendly. The whole process of renting a unit and checking out was accomplished quickly. Facility was clean and security was adequate. Thank You!
Kim has been very helpful!!!
The gentlemen were very helpful. Good experience all around
Ben helped us find our unit. He was so kind and patient. Great customer service from them.
Ben helped us out greatly today. Highly recommend.
Faster service ever!! Around 30 minutes, I finally got my space!! Best customer service!
I love coming here because i immediately get assistance and Kim is such a delight! I enjoy the service as always!
Kim has been super helpful
Kim is much helpful, thanks.
Kim has been so helpful!! 🩷🩷
I needed to resolve an issue with my storage unit that's located at a different Public Storage over 2000 miles away.
The young lady at the desk was very pleasant and handled it like a pro.
Kim has been amazing. Highly recommend renting here.
Kim was extremely helpful in helping us find the right storage unit for our needs.
Kimberly made my experience pleasant and less stressful. I wasn't sure how much storage space I needed. I was cleaning my shed and I needed extra room . I'm glad Kim made sure I wasn't paying for extra storage space and took the time to explain the storage sizes and rates . I didn't feel rushed or taken advantage of with any hidden fees or anything like that. Id recommend this place to anyone looking to store items for the first time or in general , but make sure to ask for Kim.
Kimberley was so helpful and friendly made my storage experience an enjoyable and easy one
Kim is absolutely fantastic!!! She has been by far the most helpful person I’ve experienced since the ownership changes!!
Nice size storage units and Kim was very helpful!
Kim is awesome. Super helpful.
Anne really helped me out! She is an amazing employee. She is the Best!! Thanks again Anne
Kim, was very helpful and informative with getting my rental unit. Thanks!
Kim is Wonderful!!!! She’s so sweet and helpful. I definitely recommend her!
Kim's been helpful and I gladly appreciate it
Kim was very helpful to me ,,,thank you very much
Kim has been so helpful appreciate her even during the horrible weather
Kim was super awesome and very helpful. She got all my paperwork done swiftly and made making payments a breeze. Keep Kim in line for management or promotions because that was the best interaction with a storage facility representative.
Kim was super helpful and friendly.
Kim was awesome at helping us do a lease.
Kim is so helpful in the office. Always pleasant and very helpful with anything needed.
Kim went above and beyond customer expectation was very helpful she did a great job
Kim is very helpful and accommodating.
Kim has been very helpful in everything we have needed.
Kim was very friendly and extremely helpful!
Kim has been a real help and very professional. This is especially helpful providing services on a sunday.
Kim has been very helpful much appreciated
Kim has been absolutely wonderful! She is extremely pleasant and very informative.
Came in and needed assistance and Kim helped me immediately and got me with the right storage unit I needed! She also helped save me some money with checking online with the right deals to assure me I would get a feasible monthly deal!
Speedy help, helped me set up my autopay and my app opens the gate. Highly recommend!!!
I really appreciate the professionalism. They helped me have a safe place for my belongings my entire stay. Highly recommended.
Shelley was absolutely amazing. Straight to the point and helped me find a good storage unit. Got me a good deal on boxes! I had a great experience and took less than 30 minutes to establish my storage unit.
Came in with a question while the changing ownership
Stephanie was in the office she was very helpful helping set everything up and very knowledgeable about the app
This place is great very helpful. Willing to take us through setting up the app. Love the new gate code on my phone totally rocks. They actually have office hours.
Shelley was amazing. Staff is very friendly! Helped me with all if my storage needs! Highly recommend!!!!
Safe, secure, gated storage facility. Open parking spots (trailers and campers), roomy garages.
Just finishing using the storage facility after many years because I no longer need it. I'm very happy with my experience at Complete Mini Storage. It was always clean and well cared for and I never had any problems with my unit, the facility or the service. If I need to use a storage unit in the future I'll definitely go back.