Easy account setup and efficient. Thanks Nathan and Jesse
Very professional establishment for a great price.
Renting a storage unit here is a delight.
I am especially thankful for calm patience that manager Jesse shared while imparting all the necessary details for the rental, as he made all of my concerns feel welcome, and highlighted my alternatives with ease.
While I first experienced some confusion and uncertainty about online unit prices sizes and reservations; I then felt confident relief after Jesse walked me through the process with clarity and grace. I feel glad and lucky to conveniently store my abundance of household items here as I sort, donate and downsize for health and happiness.
A late Summer update~ the exemplary support and attention to detail here inspires my gratitude to be able to continue renting, even as my storage needs change and pass into another season. Thank you again to Jesse for calm communication and effective action throughout the recent months!
Jessie took great care, I would definitely rate 5 stars for value and services
Jesse was an exceptional help , very patient and attitude was on point .
Storage maintenance and responsiveness has been great. Extremely affordable and love the Bluetooth gates.
The storage is clean and nice and staff are friendly.
Jesse thank you for your great customer service!
I just moved into a large storage unit and came over from over 5 years at Uhaul. There is a little room for improvement via their application for accessing the site and handling account matters. Their management has been very helpful in addressing my concerns being a new customer again. (I had a smaller unit about 14 years ago.) I will keep my review updated and I am grateful for their assistance.
Facility was clean, and rates were reasonable.
The staff was incredible, especially the onsite caretaker and staff member Jesse, who was, without a doubt, AMAZING! Personable and willing to work with you.
You don't get great service when you call the 800 number, so I suggest stopping in, to be treated like family.
Great experience overall. Good communication and Jessie was particularly helpful in all my encounters with him.
Even tho rent at this place is absolutely absurd, Jesse makes my trip here so much better! He is a kind soul that cares about his customers and his community. I appreciate him to the fullest!!
Fantastic customer service!
Storage unit served my purposed, my complaint was the rate increases. Would have loved an option to prepay for a longer stay to lock in a rate.
I would recommend this unit to anyone. The staff is so friendly and they are always are so helpful. I’ve had a unit here for years and don’t plan to change.
Great experience! Jesse, the onsite manager, is helpful, communicates well, and is available when you need him.
Good place to store your belongings. Jesse is always nice
Good place and good hours.
It was great. Jesse was great. We appreciate him.
Very nice and very understanding for people going thru hard times the young man at the front desk helped me a lot thanks
Very pleasant and easy access.Very clean
Great experience with Public Storage on Lombard! Staff was friendly and helpful, and my items remained completely secure and undamaged (I stored from December to the following August). The storage unit was very clean.
Jesse was very nice and helpful and the process was quick and easy.
Jesse is an awesome dude he's very courteous and kind. He should try standup comedy!!
Great customer service! 100% recommend to storage your belongings!
Jesse was extremely helpful and went above and beyond to help me find the perfect locker and make all arrangements. Thanks again! Recommend to all. S
Jesse was super helpful in getting our trailer sorted out for parking. TY for your help 😃.
Clean, great service, Jesse is awesome. Very secure
Super easy! I’ve never rented a storage unit before, but Jesse told us everything we needed to know, was super kind and helpful, and found us the perfect space for our needs. Great experience! Would rent here again.
Jesse is the most patient customer service person you will ever meet!
Jesse is the best! Customer service is top notch here, can’t recommend anywhere better!!!!
Jessie is awesome and very helpful . Always a pleasure talking to him
Jesse was very helpful and sat through our nonsense :) 5/5 stars
Excellent experience. Friendly staff always willing to help
Jesse was such a help on a very stressful day!! Wonderful service!
There is a reason why this public storage’s review rating far exceeds others - Jesse the manager! What a professional, kind, and warm person! The storage facilities are all you can ask for, and Jesse takes pride in his work and in his facility. We can all learn a lesson of professionalism and professional pride from Jesse!
Jesse was a great help and even offered to stay later to help me set up an account before closing. He gave clear instructions on how to access the unit and where to find it. There’s reasonable rates and charges along with great customer service here.
Jesse was fantastic and very helpful.
Would rent again if I have the need.
Jesse is very good person in word👍🏻👍🏻👍🏻
Everyone who works here is super helpful
Jesse was great in helping me find everything I needed. He was patient with all my questions and concerns. A pleasure to work with. I got the unit I was looking for.
Very convenient units and helpful service!
Jesse was amazing! Thanks for helping me walk through all these steps! He deserves a raise. He was patient with me and kind and understanding!
Have been using this place with a few different units for a few years now and love it. The manager Jesse is amazing and very helpful.
Extremely important update: the cats name is jumper and he's still a very good boi 😻
Five stars for the bestest boi guard shack cat, whose name we don't know but we call him VIK (short for Very Important Kitty).
Storage unit was perfect! Moved here from Colorado and it worked out perfectly while I found a place. Oh, and the guy at the front desk was BEYOND friendly!
amazing experience!! people working there are extremely sweet and made the process super smooth. extremely friendly and overall amazing experience
Jesse was a pleasure to speak with. He got our rental handled professionally and completely on the same day we called to inquire about a unit.
Unit looks clean and good for storage!
Jesse is the man! Super helpful. Great communicator. Highly recommend!
Just moved to the area and walked on to reserve a small room. Jesse the manager was very friendly and knowledgeable and I was moving my things in within 30 minutes.
So I rented a unit and when I went to see it and put the lock on it, I opened the door and there is rat feces all over the floor. I cannot store my stuff with rats. So I went down to the office the next day and returned the lock and told them why and the guy says "well, I cleaned it out!". So you cleaned up all the rat poo but expect me to just put my stuff in there anyway. I rented it on the first returned the lock on the third and he says, "you realize there is no refund". Well, whatever I am not storing my stuff with rats chewing, pooing and peeing on everything. So I am just out over $200. Don't use this place.
OK, so I got a phone call this morning from Public Storage apologizing for my experience and informing me that I will be receiving a complete refund. I really do appreciate this, I was not expecting it. It's unfortunate because I loved everything about the experience except for the rats and they will still be getting my business, just not this location. I love all the automation they just need to work on this location.
Thank you
Jesse was absolutely incredible! He went above and beyond to help us with our storage needs. We were downgrading to a smaller unit, and he made the process extremely easy and enjoyable. I would absolutely recommend this facility to my friends and family.
Jesse was a pleasure to work with getting us set up to store our camper!
Super awesome customer service! The property manager was extremely kind and helpful!
Fine facility, Jesse is friendly and helpful, good news to see.
Jeremy was very nice and knowledgeable. He could see that I was having trouble navigating the maze of units and he made sure to personally show me where mine was so I wouldn’t get lost.
Jesse is such a professional and kind person. He stayed after hours on a Sunday to set us up. Big thank you!
Great service, fair price
Very good customer service and good prices 👍
The manager, Jesse, is great to work with - always respectful and kind to everyone. I've rented units at a lot of places and he made this my favorite of them all.
Jesse was pleasant and informative. He was a delight to work with.
Great easy secure location.
Convenient location right on Lombard, superior customer care setting up my business storage unit.
Jesse was most helpful. Very kind.
Went the extra mile for me.
Thanks Jesse
Jesse was wonderful! I had an appointment for 4:30 and I showed up at 3:30 because I had a time crunch with work and he handled it beautifully including my 10 year old that is made of questions and never sat still. He was very sweet and helpful. 10 out of 10 would recommend!
The property manager Jesse is a great guy.
Swift and friendly same day service!
The gentleman who helped me get all set up was awesome! He went over everything thoroughly and was funny and kind, to boot!
Jesse was amazing!!!!! Such a friendly dude and answered all of our questions. I highly recommend this location, seems very safe and the customer service is top notch.
Jesse was kind and provided great service!
Jesse is lovely to work with! Kind and attentive.
Very good experience with public storage in north Portland,st.johns, looking forward to a great relationship, very good customer service.
Excellent service! Jesse was great!
helpful + friendly staff!
Update: been storing here for the past 6 months - so far so good, no issues that weren't immediately addressed. Thanks Jesse!
Thumbs up! Clean and convenient. I think the whole place is on one story so all the spaces are easily accessible. And Jesse, the manager, is really helpful, friendly and cool.
Jesse is one of the kindest gentleman I have worked with. Storage was great!
Great service very convenient
Jesse is an outstanding manager! The facility is clean and well lit and always feels very safe and secure when I’m there. If you need storage in North Portland, I highly recommend you go see Jesse at Public Storage!
Jesse was very informative polite respectful and helpful great customer service
Thank you Jesse for the great friendly service!
Fast, friendly service good prices
Quick access, good experience and excellent customer service.
Jesse was so polite and helped us find exactly what we needed for a great deal.
Jesse is so kind and helpful!
Good experience all around, no issues at all.
Jesse in the office was both professional and down to earth. Super easy to set up an outdoor storage spot and really reasonably priced too.
Jesse was very friendly! Reasonably priced! Thanks for the help Jesse!
Jesse is amazing! Would come back again and again.
Jesse was informative and helpful. Reminded me of my vacate date.
Great place to sore stuff.
Clean, safe, good customer service.
Super great experience. This was our first time and everything was made east thanks to Jesse!! So hilarious and gave us an extremely informative run down of how everything works. Honestly turned our whole day around for the better.
Storage unit was nice and my belongings were safe
Jesse was absolutely amazing. Great property manager - kind, friendly, and prompt. The unit didn’t have an escalator and was on the second floor but the unit was clean and the place was quiet
Jessy was very informative and great to work with
Jesse was great very friendly and helpful
Jeremy made a stressful chore like getting a storage unit super easy and friendly. Thanks!
Jeremy was very helpful in finding us the right unit!
Very friendly service, easy to communicate with. It was nice that we moved our stuff out before they started pressure washing the outside as they said our stuff might get wet. They gave us about a month of notice tho so as long as you’re in the area it was great! Overall woukd store stuff here again
This place is good, people at the desk are professional. Had a good experience using them.
Great experience getting rental set up, and professional, friendly staff.
I live in a studio so having this extra space really helped. I definitely recommend them for your storage needs.
Had to have a friend move my stuff while I was out of state. It just took a phonecall to get everything sorted out. Great customer service.
Jesse saved the day! I had a mix up with my movers and had to change reservations, and Jesse was able to get everything figured out in just a few minutes. Very, very thankful.
Jesse was considerate and helpful. Unit was perfect and the gates and facilities were in good condition.
Excellent service all around! Easy in, easy out, and secure in between!
Thanks!
Excellent customer service. Great service I’ll definitely use again. Thanks PS
Jesse was extremely helpful and made this abetter experience than I thought it'd be!!
The space was convenient and clean. The staff was extremely helpful.
Jesse was super helpful thank u!
Jesse was very helpful and very professional.
Incredibly helpful! Clean and easy to access. Jesse at the desk was incredibly friendly and accommodating for all of my needs. Thank you!
Jesse was very friendly while still remaining professional.
Great service, great rates. Jesse is a national treasure.