Love public storage feel my belongings are safe and secure
I had very professional service from Danielle, and took care of my transfer like pro. If you don’t get Danielle, you probably won’t get 5 star service 🙂
Melissa was a great help arranging the rental of our 2 storage units. She found the right sizes we needed and in a great location. Paperwork was quickly and efficiently taken care of. Couldn’t be happier!
Im a long time customer, and have always experienced great service at this location. Currently I needed to downsize my storage space quick, before the end of the month (2 days). Melissa helped me find a solution that worked great for me. Highly recommend.
Melissa was very helpful and helped with all of our storage needs, thank you!
Donnie was absolutely outstanding and deserves a promotion!! Made the process easy as can be
I had a good experience at Public Storage. Melissa was very helpful and knowledgeable. She transferred my account from another unit to a unit in Benbrook closer to my house. She made the process easy and pleasant, not stressful. Thank you Melissa for doing a great job!
Melissa was great with all my concerns I had. She was very patient and kind when I was stressed with my account.
Melissa was very helpful with setting our reservations and with the mobile app
Melissa had a great attitude and was very helpful
Melissa was fantastic and answered all my questions good experience
Danielle was so helpful during the rental process. We will continue renting from public storage!
Danielle is the best. She helped me throughout my process and went above and beyond to help me. I can’t put into words how much of a help she was. Thank you Danielle!
Danielle thanks for assisting us you are the sweetest person. Customer service was excellent. Thank you so much!!
Danielle was just amazing very customer service oriented. She’s a great employee. I would give her a raise if I were you.
Frank made the process easy and quick. Best storage ever.
Great place and Casandra makes it easy to move and get great deals.
Experience was smooth and informative. Casondra provided friendly service.
Danielle is perfect example of what good customer service should be . She is friendly professional and even greeted us at the door to open it for us! Property looks and smells clean all of the time, If I could give her more stars I would !!!, If you need a storage locker , this is the place to be!
Cassandra was great today
Danielle was very helpful and pleasant.
Danielle helped me with renting a unit. She made our experience very pleasant with great customer service. Danielle answered all my questions & showed me the way to my new unit. The environment appeared very clean & organized. The base rent & fees were very clearly laid out, so I knew exactly what I was paying for. I can confidently say I feel great about moving my things in soon.
Frank did an excellent job transferring our storage units
People are great! Extremely helpful!
Came in to ask about the entire process of renting a locker here. It is never fun when having to move and even worse when you don’t know where you want to take it . Danielle greeted us with a warm and friendly smile , And although we Arnt ready to rent today she was happy to answer all the many questions we had and even showed us around the property . She definitely gives the customer service experience 100%! Place was clean and felt safe and secure . They even have carts or Dollie’s to load our boxes onto . We will definitely be back next week and giving our business to this location !
Cassandra was extremely courteous with a friendly manner the entire time she interacted with me. She helped me rent a second unit. She also went with me to check the operation of the door on my current unit. She was amazing.
Danielle was such a huge help with getting questions answered and talking about existing rental.
Casandra was great! Very helpful, super friendly & covered everything quickly & efficiently for me (b/c she knew I was in a hurry!). I really appreciated her!
Casondra was a very big help to me.
Casandra was most helpful and easy to understand. We were so very pleased with her helpful information
Casandra did a great job getting me into a storage unit right next to one I already lease. She swept the unit and made sure my lock worked before I left. Thanks for the great service!
Casondra was so helpful. She went above and beyond. Thank you so much!
Casondra was great! A lot of information
Danielle is amazing!!! Loved coming here and having her set me up and showing the ropes.
Taryn, provided great quick and simple service. Great place and great service! Thank you 🙏
Casondra- she is the bomb.com 🤟🏼🤟🏼 SHE NEED A RAISE SHE IS THE BOMB DIGITY THANK YOU SO MUCH BEING OVERSEAS WAS HASSLE AND SCARY THINKING I CANT HANDLE MY ISSUE IN PERSON CASONDRA MADE IT A BREEZE.
Casandra w turley helped me out with my unit rate! Awesome service!
Danielle was great! Got all set up real quick.
Great customer service from Casondra!
Thank you Casandra for excellent customer service I appreciate your time today
Casondra is an angel and goes over and above to assist.
So incredibly impressed with the professionalism from this location. I’ve worked with Steven and Cassondra and they are both awesome and really seem dedicated to customer growth and retention!
Casondra was very professional, friendly, and efficient. Her customer service skills are awesome. I really appreciate her help. 👍🏼😊
Casandra was awesome very friendly and helpful
Danielle is awesome she is a very nice person. Extremely personable. She made my day. Moving your whole household into a storage can be a very hard and extremely depressing but she reassured me and comforted me. I love her and her personality and work ethic is extremely amazing.
Danielle was awesome & so helpful & professional in helping us through the process of renting a storage unit that would suit our needs.
Danielle is super helpful and fast to respond, thank you so much!
Danielle was very helpful and professional.
Greatness!!! Casondra was great!!!
Danielle was super helpful and friendly.
Thank you Cassandra W. for your excellent customer service.
Danielle was such a wonderful help! She is just a ray of sunshine! Thank you for helping me get through the payment process!
This location is great, working elevators, staff is up there and very helpful. I needed to change my units and Danielle was prompt to help my, called me back minutes after I left her a message and was very helpful, I couldn’t recommend this location more.
Stephen was outstanding in helping my sister get set up for a storage unit here. He explained everything in detail.
Danielle was great and very helpful.
This is my second time getting a unit. Danielle was super helpful and very knowledgeable.
The area is right around my home. The staff office girl is amazing. The climate and charges of storages are awsom. Over all I'm happy
Danielle was extremely friendly and helpful. She made the process so easy!!
Danielle was very very helpful and fun and they had reasonable prices for our unit would recommend 👍
Daniel was very nice and helpful
Danielle was very helpful!!
I needed a place to temporarily store some items from my home. Public Storage in my city is less than five minutes from where I live. The process of signing up for a storage unit was quick and the person who took care of me was pleasant and knowledgeable. His explanation of how the contract worked was understandable. Access to the unit is a breeze. I am very satisfied with where my items are being stored for the time being.
Danielle was absolutely wonderful and very professional and extremely helpful! Very pleasant experience!!
Araceli was very professional and really took her time to show us the units and explain the process to us. She also keeps the property very clean and checks everything twice!
Very well run complex, The property manager Stephen has always been very helpful even before it was public storage. He provides the best customer service out of every property I’ve ever rented from. That’s storage or residential. He deserves a huge raise from corporate before someone else comes in and steals him.
Very clean & safe location. The staff are very helpful!
Ms. Lawri was a big help and showed me all of my options for storages. Very friendly and welcoming.
We have been using this storage facility for a long time - over 6 years - it has been bought out by multiple companies over the course of the years. It's a solid location - easy to access and everything has been secure. I have no complaints about that. When Public Storage took over things went downhill; however, they seem to have cleaned up their problems. My main complaint is with the rent increases. They are unreasonable. The reason I am giving this review 5-stars is because of Bill, the manager who oversees this location and the Hulen location. He goes above and beyond to help. He is very friendly, knowledgable and caring. Five stars for Bill and about 2 stars for Public Storage in general. The location is a solid 4 stars, as well. Thanks, Bill!
Setting up a rental space here was super easy. The manager I spoke to, Steven, walked me to my unit to make sure I wouldn't get lost and had answers to everything I wanted to know.
Steven was incredibly helpful getting our new units setup. Very professional and knowledgeable!!
Just got my first rental today and Stephen did great! He walked me through and explained the whole process which made everything a smoother process. Had many questions but all well answered! Thank you to Stephen!
Lisa was so helpful getting a last minute storage unit! Thank you!!
Clean and great climate control
Stephen is amazing! He is so very helpful and always willing to help out with any issue or question I may have at the time!!
Clean place and professional staff
Stephen was amazing. He made the process simple, easy and convenient. He is very thorough and I felt like I understood the details of the rental completely.
Stephen was super helpful and kind to me when I was in looking for some items in my storage unit.
Stephen has been an absolute blessing for me. I’ve been a longtime storage customer & Stephen has exceptionally helped me with every need I’ve had!!!
Stephen was amazing!! Super helpful and informative! Definitely recommend renting a unit here
I really like Stephen, he's great. Concerned about rates, though.
Stephen at the Benbrook storage does a wonderful job.
Convenient, friendly and helpful service
Stephen O'Brien really helped me in a jamb this past Friday. I had set up a trip back to Benbrook to clear out our warehouse and had scheduled a U-Haul Truck and someone to help me load our stuff. However, the plane I booked out of Jacksonville, FL, with American Airlines kept getting rescheduled until late in the afternoon, when they cancelled it completely. I was unable to keep the truck or the help I was going to have to load it. However, Stephen made sure to cancel the move-out order and that we kept the warehouse until I could schedule another trip in to DFW. He is a pleasure to work with!!! Thank you Stephen for making sure my day did not turn into a total loss.
Clean. Very competent friendly staff.
David Warren and his crew were kind, helpful, and professional. Definitely recommend these gentlemen for any of your moving needs. Thank you for your help!
Good customer service(?)
Great price has become outrageous (more than tripled over a few years)
Very easy to deal with
Simply self has been the best! I would highly recommend to anyone who is looking for a storage unit. Stephen is also been so helpful through the whole way! (:
I can only share after being there to get another storage unit, but I'm already more impressed by this location's really helpful and friendly staff, the organization of the space, the cleanliness, the safety, and the ease of getting to my unit. I believe this is going to be a much more pleasant experience than my time with Public Storage.
Excellent customer service provided by Stephen! I worked with him throughout my entire time with simply self storage. He made the whole process effortless and simple. I enjoyed using this service and would highly recommend this facility/ location, especially due to Stephen and his team. Thank you.
Clean facility, easy rental process. I would recommend this place to everyone I know.
Staff very helpful and friendly. Very clean facility. I am more than impressed.
clean place, great customer service, and safe to leave your belongings in storage.
The facility was nice, clean and well lit. I am glad I decided to store my things at this location.
Friendly and very helpful.
Great storage! I love it and perfect gate hours!
Great experience. Hospitable, knowledgeable and efficient. Made returning a breeze.
Miss Jane was so sweet and helpful! She was very informative and got everything squared away for me super quickly! She’s the best (and she’s a hoot!)
Great place. Very clean, very easy to access. Stephen is extremely customer oriented, efficient, knowledgeable and pleasant. All of the facility- access keypad, doors, floors, elevator, carts and stairs are clean and functioning as they should.
This is an excellent Self-storage facility. The staff are courteous, professional, and easy to work with... Having had multiple units over the years, I would definitely recommend this particular Simply Self Storage.
Clean facility and office staff is always very knowledgeable
Friendly staff, would recommend
This place isn't awesome because it's so clean and easy to use, which it is. This place is awesome because of the people who work here. From the day I signed up to the day I moved out, every interaction with an employee was extremely pleasant. The price isn't bad either. If you need a storage room, this is the place to go!
I was helped by Jane who was very respectful, kind, and knowledgeable. I would recommend this storage facility to all friends and family.
Jane is a real asset! Helpful, friendly and I will definitely rent here when I’m ready to move!
Jane was awesome. Made the sign up process super easy.
This is the place to store your things! Secure, indoor and the manager is the person you would pray for to take care of your things! Steven was courteous, efficient, and super helpful. He runs a tight (and spotless) ship, so we're confident all the rules will be followed and we can sleep easy. This is the place you can trust.
Very clean and organized. Thank you Jane for excellent service.
Super helpful and friendly! Jane is awesome!!
Office staff pleasant and helpful.
Cody was so efficient and fast in getting a unit that was best for my needs and helped my movers to make the process even quicker! Defense the place to store your personal belongings if you to!
Staff is very helpful and friendly. Great location with easy access. Very clean and secure. Rented for two years and never had an issue. Would rent again.
I have been with this storage since it first opened and through the transition to Simply Storage. The site is well built. It has a padded elevator and rolling carts. The bathroom is always very clean. The office staff has been friendly and helpful whenever I have needed it. Renee and now Stephen are great at what they do, and super friendly. Stephen keeps the place clean and the doors locked, all while being friendly. I could not ask for more. I have had 5 units. I am down to one, but all have been clean with no rodent issues.
Great location. Very clean location, been a customer over 2 years now and staff is very helpful. Would recommend
Renee was amazing today! She made my checking in process very smooth and her conversations with me during my visit was awesome! She is very knowledgeable in her field! I can’t say enough about her service!!!!
Excellent facility. Secure. Very clean. Easy to access. I've been a customer of Reneé (Manager) for several years. She's an great communicator and quite customer friendly. Highly recommend!
Love this location, always clean and the manager Renee is friendly and helpful when I come in.
The team here is fantastic! Always friendly, very responsive, super easy to add additional units or make changes!
Formally know as Cube smart storage. The new Simply Self Storage, has really helped me out with any issue that I have encountered. I would recommend this storage facility to anyone, its kept very clean and the staff is always willing to help. They also have 24 hour help line to answer any questions. Thank yall so much
Great, clean place, with wonderful customer service. They have rolling carts which are super helpful !!! I highly recommend this place !! It’s also right by a Goodwill so you can clean out your storage unit and easily donate your stuff !
Great customer service, easy entry, safe and secure