My experience has always been a 5 Star visit. Always welcomed with a smile & hospitality.
Always friendly and helpful. Best Customer service. Both guys there are friendly and helpful.
I had an excellent experience at Public Storage! The two gentlemen who helped me were incredibly friendly, knowledgeable, and patient. They took the time to understand exactly what I needed, helped me determine the right size storage unit, and found me an exceptional price.
What could have been a stressful process was made incredibly easy because of their outstanding customer service. They were professional, helpful, and genuinely seemed interested in making sure I got the best option for my needs rather than simply trying to sell me something.
I truly appreciate the time and effort they put into helping me. Customer service like this is becoming harder to find, and these two gentlemen absolutely deserve five stars. I highly recommend this Public Storage location!
It was a quick in and out today!
the property is clean and the staff is always friendly and helpful. Shout out to Michelle Michelle! I like How much the property is safe and well maintained
Scott was so helpful after having a very difficult time finding a storage unit that had an actual person behind the desk. He was patient with me and I could tell he wanted to make sure I got the right sized space for my needs! 100/10 recommend if you are in Denton, find Scott!
It's always clean and easily accessible. I have never had any issues.
Great deals when you get a unit during a holiday offer - like, very good deals!! And the location off HWY 35 in Denton specifically is my favorite. It's easy to get to, it's clean, well lit, and the people are always very kind (the employees). And I love their app - being able to get entry via the app instead of typing the keypad is nice!! As a whole, you can't beat this location for Public Storage and for the size, climate control, etc - pricing can't be beat.
So much better now that the construction is nearing an end. Access through the app now works consistently. Having carts available is a big help.
Stephen at Public Storage is very attentive to his customers and goes above and beyond to make moving in easy.
Always courteous and helpful. Clean units.
Stephen was extremely helpful and ensured our visit was pleasant!
Great experience! Steven was extra helpful!
The gentlemen was very helpful and very respectful
Scott and Stephen are super helpful and did a wonderful job helping us through transition! Keep up the good work!
It’s a very good storage and employees are also very nice.
I believe his name was Steve or Steven but he was very helpful and knowledgeable about the storage options available at this location!
Great area and easy access to all my storage. I am in the process of relocating from GA to TX and I have 3 storage units holding my stuff. Plenty of room, quick access and reasonable cost.
Scott and Steven are absolutely incredible! They are kind, compassionate, professional, and always willing to help. From the moment I started storing my belongings here, they have gone above and beyond to make the experience easy and stress free. Their customer service is truly top notch, and they always treat people with respect and kindness.
I have nothing but great things to say about them and this Public Storage location. If you’re looking for a place to store your belongings, I highly recommend it. Scott you are truly the best and make all the difference!
3251 north interstate location has the most friendly and helpful associates!
Steven was so nice! He was helpful! For me, great customer service is everything! Thank you, Steven!
It was great. My dad died three years ago and we had several of his antique collections there while we figured out what we were going to do with them. It was purfict until we decided.
Scott is the best! Very helpful and professional. There’s a huge difference between caring about a paycheck and caring about the people you serve everyday and Scott is definitely one who cares about the people! Public Storage makes everything super convenient and easy. 24 Hour self access available, moving carts, heavy security and this location is temperature controlled! I highly recommend Public Storage and more specifically Scott to anyone looking to store and save.
José was great! Informative and helpful!
Michelle was extremely helpful all day. She made thing easy for us and made me very relieved. She is amazing.
Michelle and Reggie were awesome and so helpful with getting me into my new unit!
Renee was great she really helped me thru the whole process amazing person
Love the units and it being so clean. Big shoutout to Reggie on helping me out and assuring that he gave his best customer service to me. He’s the man!
Great and friendly staff, Elijah and Michelle, helpful and easy to work with, set my auto payments up and everything accommodated for my ground floor unit so I didn’t have to worry about going up and down elevators. Best place for clean and climate controlled storage units.
Great customer service and always so clean
Great customer service! Fast and simple! SCOTT was really polite! Went out of his way to help!!!
Very efficient and fast, lovely location.
Staff is extremely kind and helpful. Building is safe and efficient.
I had an exceptional experience with Scott at Public Storage in Denton! From the moment I arrived, he made the entire process smooth and stress free. What really stood out was the unique car drive through feature that allows you to access the main building directly from your vehicle very convienient, especially on hot busy days.
Scott went above and beyond to answer all my questions and made sure I found the perfect storage solution for my needs. His friendly attitude and genuine helpfulness made me feel valued as a customer. I appreciate his professionalism and the personalized attention he provided, which truly sets this location apart.
If you're looking for a storage facility with top notch service and innovative features, I highly recommend meeting Scott at Public Storage in Denton. His dedication and the facility’s convenience will definitely make your experience outstanding! The price is another great thing here, my stuff feels safe and so does my wallet.
This is the cleanest storage facility I have ever been to. I have not seen any bugs or signs of mice at this facility. The staff is amazing and very accommodating. I dont know the man's name who was there today but he is the best. I have worked with him a few times now and he is great.
Scott was incredibly helpful and helped me with get my stuff safe
I have been using public storage for a few months now and this facility has been my best experience with any storage company. The facility is always clean and the staff is great. Highly recommend!
Staff is super friendly and fast
Great customer Service! Very helpful!!
I never had a problem with setting up a storage space or moving out. The guys on site are nice to work with as well.
Scott was very helpful when I came in to inquire about the storage units . He showed me the facility and was very nice.
What a wonderful place to store your things!
I had a great experience here, Scott was very helpful in getting me the best price for a unit and gave exceptional customer service. Definitely rent from this public storage location
Very nice, clean, secure facility. Trust my stuff being here and great location. The gentleman in the office is very friendly. Computer have a few glitches after pricing and he quickly resolved it.
Have used many facilities nationwide wide and this is by far the best.
Michelle was really helpful and kind, I would most definitely come back again!
Absolutely wonderful customer service helped us when we really truly needed it would recommend to anyone
Thanks Michelle for your help, you are very kind and I appreciate your service.
I don’t have much to say about the corporate policies of public storage, but I can say that the staff at this location are great. In particular, Scott is always very helpful and friendly. There have been multiple times where he has assisted me in resolving issues.
Scott is awsome! Made the process super easy. Would recommend!
I was so very happy to get a storage for $30. The storage feels very safe and clean. I'm so glad that my things are stored here.
Fantastic customer service from the front desk! Clean, safe, convenient and affordable.
Scott was a huge help. We had a great experience renting a unit and moving in.
Customer service at the front desk was great! Detailed instructions, friendly, answered all the questions.
Scott and Jorge took care of me! Great storage spot for anyone needing a storage unit!!
Excellent location, very clean place and friendly staff.
Scott and Jose were very kind and helpful. I would definitely recommend this place to anyone who needs to a storage unit.
Jose was very informative and helpful.
Property manager Kent was so helpful showing us around! More parking is needed soooo much in these 1200+ units for 4 parking spots!
Scott is nice and the non climate controlled storage unit around the corner is WAY more expensive. This place is priced nicely.
Excellent service and fast to move stuff in. Quick and easy
Scott and his team at Public Storage Denton off of 35 have been beyond helpful. Thank you for taking care of me and showing what great service truly looks like.
I am extremely impressed with the level of service provided by the team at Public Storage. The staff consistently demonstrated professionalism, efficiency, and a genuine commitment to customer satisfaction. From the initial consultation to ongoing support, they have exceeded my expectations at every turn.
The facility is well-maintained, secure, and easily accessible. The team goes above and beyond to ensure that all my storage needs are met, and they are always ready to assist with any questions or concerns. Their dedication and hard work truly make a difference, and I highly recommend Public Storage to anyone in need of reliable storage solutions.
Thank you to the entire team for your outstanding service!
Larry C.
Great experience, helped out so much. The two gentlemen at the front desks were very helpful.
Wonderful experience with Scott.
Very smooth process Scott was very helpful and nice !!
Awesome Service!!! Thanks Scott!!
Jose was very helpful at move-in and took the time to show and explain everything to us!
It was well worth every penny.
Love renting here with Rachel she was very kind and helpful to my storage needs. Made sure I had what I needed called me to set up a time that worked for me and haven’t had any issues at all! Anything I needed she got it! Thanks Hun you rock!
The two people on staff made everything super easy and took the time to explain everything. The cart we were able to use was very handy and the facility was clean and in good condition. So glad we decided to store our things here!
Raven was extremely helpful! The facility is clean and well organized. The process of renting and moving our items in could not have been simpler.
I was assisted by Ms Rachel, she is very professional, and extremely helpful .. thank you so much for helping me out to pick the right unit for me ! She deserves 10 stars
I enjoyed storing here. Raven and Rachel are incredibly helpful when I needed it.
Both Rachel and Raven were a great help! They were kind and awesome when I had some issues. I'll be recommending this facility and these managers to anyone who needs storage!
I wasn't expecting a lot of attention or help going into discussing a potential unit in a very last-minute, tight-budget situation, but Raven was extremely helpful in letting me know what my best options were across multiple locations. Thanks to Raven, I'm looking at a massive savings, and my apartment-to-apartment move on an extremely tight budget and a two-day window is saved. To Raven - Thank you so much!! You were a delight to talk to and brightened my day immensely!
The management has been awesome and I could not ask for them to have gone overboard to try to make everything right for you there, please applaud the managers (Rachel and Raven) they are outstanding and it makes you want to stay there. I just rented another unit today because she's so kind of nice, and I've like, the size of your units. And thank you for hiring her. I think she deserves some sort of bonus. If it would be possible to offer both of these women a bonus they well deserve it. I have not recalled that I've been to a storage unit. Where the people have been so willing to help? Once you've already paid your rent so they're continuing to help people in. It makes you want to stay so I rented a second unit from you. Both of these women are so outstanding. I've asked that you please consider to give them some talk to phone and surveys, they will deserve it.
Great service from Ashlyn!
Very friendly and helpful
clean and organized! the staff were friendly too, had a nice experience overall:))
Nice staff. Very helpful!
Great customer service! Shoutout to Abby for the help!
Good location and good affordable price not too much like it to so clean good video security make sure I'm safe love it just got it yesterday My storage good deals
Very smooth move-in experience! Abby and Raven were very professional and ensure all my questions were answered. They gave me a great deal on space that works for my needs. Love the security features. Thanks!
Went in to get some boxes and the staff was so friendly and conversational! Real professional service, A+!
Great customer service! I didn't end up using them, but they answered all of my questions and were super nice. I was very impressed, thank you!
Sandy and Abby and Rachel is very professional very good. Customer service service they take good care there customer we will recommend this facility to all ours friends and family
Very friendly and helpful and fast rented my space today.
Very sweet and very helpful beautiful person!! Outstanding customers service!
Raven was so sweet and very Informative she answered every question I had and even let me see two different storage units before I signed anything! she had a very bubbly sweet personality and I really enjoyed her being the person that helped me out today