Manager najalie took her time and showed me 4 units with different sizes. Cater d to my needs. Thank you
Great customer service. Ms Najalie was professional, sweet, and knowledgeable. The process was smooth and easy as well. It’s so rare to find astonishing customer service with today’s attitude. Would recommend only because of her. The public storage definitely needs to do better with their landscaping.
Bìxū gěi lǎobǎn Najalie diǎn wǔxīng hǎopíng. Tā zǒng shì qīnlìqīnwèi zuò qīngjié gōngzuò ──jiùsuàn cǎo zhǎng dé hěn gāo, tā yě huì qù lǐmiàn qīnglǐ lè jī. Tā gōngzuò tàidù jí jiā, rén yě chāojí hǎo.
Natalie help me set up auto pay and unit
Miss Natalie was such a delight to work with today handle my process with ease on the energy was such a delight early in the morning thank you Natalie and keep up the good work👍
Oh my goodness, this amazing manager Najalie was hands down helpful, sweet, knowledgeable about the units, sizing, area and much more. We had to change the unit we booked online and was nervous and confused but as soon as we arrived she immediately helped with dollies and carts, changing our unit quick and efficiently, gave us ice cold water bottles on a HOT day in Houston. We were able to conversate, move our items in and everything went perfectly smooth. Will recommend this location especially when Najalie is working 💪 😁❤️
We had a really great experience here! The whole process of getting a storage unit was simple and went smoothly. Natalie was extremely friendly, knowledgeable, and helpful. She took the time to answer our questions and made sure we had everything we needed. It’s always nice to receive such great customer service. We would definitely recommend this place to anyone looking for a storage unit!
Great place for storage! Natalie provided excellent customer service and was so nice and helpful throughout the whole process. Everything went smoothly, and we’re very happy with our experience!
Natalie was amazing! She was very helpful, friendly, and answered all of our questions. Getting a storage unit was quick and easy. Great customer service!
Had a great experience getting my storage unit! Natalie was wonderful to work with—very kind, professional, and helpful. She made everything simple and stress-free. Highly recommend!
Great experience! The facility was clean, secure, and easy to access. Natalie was super friendly, helpful, and made the whole process quick and easy. Definitely recommend!
Great experience with the lady that was working there. I believe her name was Fallon. She was very knowledgeable about the units and gave me a tour and sign me up. Even though it was closing time, she was upbeat and ready to sign me up for unit. Thank you for a great experience.
I have been here 5 years, and the way Ms Najalie cares for this facility is shown in every detail.
Seen her outside today cleaning windows. I have 3 other storages with other facilities, the one at 9740 stroud is by far the upmost cleanest public storages with one of sweetest managers I have came across.
Absolutely would recommend to anyone!!!♡ Natalie is the sweetest soul!:) and such a great help!♡
Natalie is wonderful at her job! Highly recommend this place just because of her!
Fantastic experience from start to finish! Natalie was so kind, professional, and helpful. She went above and beyond to make sure everything was taken care of. I highly recommend this business and look forward to working with them again. Thank you, Natalie! 💕
An amazing place with an amazing employee, Natalie is always so sweet and helpful. She is very professional and kind. Definitely a place to give your business! Thank you Natalie for such a good experience!
Friendly and very patient customer service 👌
She is very helpful and thoughtful as well.
Good good service from Kisha
Natalie very friendly and knowledgeable. 1000 stars always a 1000 for her good!! services
Natalie was so kind and helpful today. She took her time to show me around and answer all my questions. I definitely recommend in renting here.thank you Natalie for all the help
Every single time that me or a family member comes in the store and pay, Najalie always treats us with such kindness and respect. We really appreciate all the help that she has given us since being a part of this store, God bless her 💞
I just want to say that I have rented at this location for almost 1 year and Natalie has been the absolute best. She is always available and has the property looking great! She always answers when I call and has always assisted in any questions or issues I have had! Great job Najalie, keep up the good work!
Natalie is so wonderful. I needed guidance on what size storage I needed. I thought it would be to small but Natalie was correct. Today, I have two units from her.
Natalie it's a very nice person. She it's always ready to help so I really appreciate that keep up the good work natalie
I recommend this location to anyone who need to have storage because they have good service they help a lot they got you what you want najalie she is so helpful 🙏
Shoutout to my girl Natalie for always taking care of business and getting the job done. If you need a storage unit with great customer service and great deals, get with my girl Natalie!!!
Natalie was Great she helped me out a lot throughout my payments.
Awesome service by Kisha, she was very patient and helpful and we loved her energy
Great experience here compared to many other experiences, all thanks to Natalie ! She went above and beyond to make sure I was taken care of. Amazing customer service !
Public storage on Stroud Dr. Natalie is so awesome. Very helpful and nice....
Natalie was a big help and super nice and customer service was 10/10
Good attention and good vibes Nataly
Natalie is very kind , fast ,efficient and conducts herself in a professional manner and most definitely recommend !
Super ayuda ella me dio muy buen servicio love it thank you Najalie.
Awesome location, awesome people especially Najalie she had great customer service I will be a Long term customer and I’m bringing referrals!!
Love this facility and Ms Natalie has amazing customer service will definitely recommend this location to friend's and family
Had a great experience with miss Lexus
Buen servicio muy amable excelente servicio. Señorita Natalie 😌😌☺️
Najalie help us to check different size of storage, and she is being kind and helpful, and I really appreciate she help us to complete the rental process!
Najalie was great for customer service very helpful !! And she let me use her brain 10/10 give this woman a raise ❤️ she’s amazing top , top tier A1 customer service!!!
Great Service and nice communication
such a nice person and great communication
Natalie she is a good person
Great customer service really recommend
Very friendly customer service.
Natalie is so patient and helpful
Gracias a na jalie que me atendio bien me adado buen servicio es bien profecional es su trabajo
I had an amazing experience at Public Storage location 9740 Stroud Dr. From the moment I walked in, Ms. Najalie was friendly and helpful. The customer service was top-notch, you should checkout and you won’t regret it.
She was great and very kind.
Natalie, was very attentive and helpful with all questions... thank u!!!
Natalee is an awesome manager. She is very friendly and the property always looks clean. Would highly recommend this property.
I recently came by public storage on shroud and must say Natalie really blew me away with the extra friendly customer service and very helpful demeanor. Would 10 out of 10 recommend this location just from the service!!!
Najalie was so helpful with my questions and helped me figure out my public storage app. Very patient and kind
I came in for pricing and information and the place was great. Natalie was so welcoming and informative. Great staff member
Najalie has been doing an amazing job as keeping our storage unit well maintenance While she was maintaining the grounds she noticed a smell coming from my unit. She was very polite and professional and called me to make sure I was aware of the smell. Thank you Najalie for
I came in for pricing and information and the place was great. Natalie was so welcoming and informative. Great staff member
Najalie was kind and took time to answer my questions while she showed me around the facility
Checked on this place and Natalie was a superstar. She was very helpful in everything we needed and all the questions we had asked
Chyneen is great with custome service! Very kind and helpful!
Overall Clean property, great people skills .Natalie is really great I had 0 questions after leaving this place.I highly recommend if u need a quick storage with no hassle go see her she will definitely get u in order.
Demi was a God sent. She remembered us and reminded us while we was at the other unit. She showed that she cared about my friend losing his unit.
The service from Najalie was touchingly impressive. Her knowledge and professionalism, made the rental process smooth and easy ! My questions were answered quickly and clearly with a friendly and helpful attitude. I highly recommend this location based on my positive experience with Najalie. 🤗
Ty Najalie for being such a courteous & willing individual. We need more people like you. Kudos Review for you
Spoke with Najalie, she was very informative and patient with my questions. She went above and beyond!
And leave 5 star I give 10 stars
Great service provided by Precious.. she is very helpful and answered all my questions
Nice customer service precious is good and very friendly and helpful
Good service, precious was very friendly and took her time to show me the spaces .great place
Thanks for your help Precious
This is a gratis storage and precios was very helpful
I loved precius customer service both times i visited the office great job very friendly i recommend
Reno has excllent service
Vary good service vary helpful Reno .
I went in today & Reno helped out a lot. He explained in full detail what I could do to pay & fix a small problem I had.
Reno did great job, vary helpful
Reno is Nice person, great help
Reno great job, vary help full
Excelente servicio !! De la señorita Rachel .. excelente decisión !!
Verónica Pennamon was great ando excelente
Wonderful service on feb.06 and Feb. 07, 2025... everything I came in she was ready to help and gave me all the information I needed on my unit and she had the office very clean on the inside and outside very perfessional
Bien trabajo excelente servicio Susie
My process was nice and smooth with Reno very knowledgeable. He explain the whole process very satisfied.
Reno did perfect, great customer service
Went in to get a storage unit and came out satisfied. Reno was very polite and made the process easy 10/10 customer service. The place looks nice, secured, and clean to make it better it's by the highway as well, so it's easy to get too and access.
I was helped by Mr Reno, today January 5th, changing my unit for a bigger one The service that I received from him was excellent and I am completely satisfied. Thanks Reno! Happy New Year!
As stated earlier the facility is well kept. However the service was awful. I want to say the manager whom I met yesterday was Professional. Friendly. Very easy to talk to. Answer all of my questions in a pleasant manner. Yes, I would definitely recommend Public Storage on Stroud. Just make sure you deal with Mr. Reno Delos Santos.
Excellent customer service, Reno did great job
Reno rocks. He helped me with my concerns
Rented a unit today from Ps and Reno was amazing! He showed me the unit, explain the sizes a dimensions and I displayed excellent customer service skills. He was very knowledgeable and took care of renting the unit out to me within 10mins. Also, komesi at W Airport Blvd location lead to this location which was in fact much closer to where I am moving from. Thanks PS had a wonderful experience today and your customer Representative in the office assisted me properly!!
Reno did excellent service
Reno vary good customer service
Vary honest and Great person Reno help me out a Lot.
Reno was very helpful with helping me find exactly what I needed with a great price! His service is definitely worth 5 stars!
Reno is super friendly always helping us with any problem we might have and always has a smile on would recommend this public storage
Reno was very polite, patient, and knowledgeable of what units were available . More importantly his communication skills were phenomenal.
His uniqueness almost doesn't exist in this world. He seems to be all about providing good customer service and did just that.
Reno was amazing in assisting me find the right storage unit for my needs. Highly recommend!
Very attentive and proffesional
Great service! Mr.Reno is very nice and patient.
Reno helped out alot with the proccess for getting my storage, happy to be in and out and shown exactly where i got to go to access my stuff, would recommend to stop by and chat with him
Great costumer service and great location. Service desk Reno was the best and explained everything good strongly recommend it A+++
Reno had excellent customer service and was a big help
Rino help us out. He is a great worker ask to speak to him.
Aisha was very professional and quick service also treated me with respect versus being ugly like people do when you owe money
Reno did wonderful job and answered all questions we had
Reno took care of me well was super helpful in helping me find my perfect unit.
Reno is awesome. The transition was easy and he always offers options that help for my budget and storage needs.
Reno is nice guy and vary helpful..we love him
Reno is doing a wonderful job
I have been in touch with reno for the last couple of weeks during 2 moves .....I was in New York he gave me some good information and instructions on how to handle this.......A BIG HELP!!!
THANKS........MIKE PERHAM
Miss Rachel listened to me as I explained my lights in my unit have been out for about 3 months. She put in a request to have it looked at by their personal to fix this issue. Thank you, Miss Rachel you was great to help me out.
Reno did best service ever
Reno is very kind and helpful
Reno is a wonderful worker and doing great
Reno is 都能够 vary great job
Reno did a wonderful job was a vary big help
Renee and Jamie are the best thank you girls for everything 💗
Reno vary nice, hardwork and vary helpful
Great and friendly service, thanks to Reno
Reno vary excellent and helpful and polite
Reno, great customer service. He is really nice.
Reno did a great job ando vary helpful
It was a good experience with Reno De Los Santos
I checked out this Security Self-Storage on Stroud due to good reviews and location convenience. This is the cleanest, best presented outdoor storage facility I have seen. John was very helpful in determining what type of storage was best for my needs and made the process easy. I highly recommend this storage facility.
Was Very nice and helpful with giving options
Great place, staff very nice and helpful, the property is always secure and clean, the 24/7 gate access is always available and convenient, I love that my unit is air conditioning so keep all my stuff out of damage. This is my 2nd time renting a unit. I will always recommend. Att:ReinaA
Nice management. Reno was very friendly and helpful!!
Great service we received. Very patient and gave us detailed information. Totally five stars.
El señor que atiende no es muy cordial, trata de ser profesional pero no tiene buenas relaciones con la gente. Pero por la organización le doy 5 estrellas.
Reno was the one that helped us rent a unit and he made the process a lot easier but answering all our questions. He was very patient and nice and showed us all the available units. Overall experience was exceptional.
Kathy's customer service is great. This was our first time getting a storage unit and she explained everything with great detail.
I've been to this place for the first time today, John was amazing with the services. I am very satisfied and highly recommend.👍👍👍😊😊😊
I came here after coming from a horrible storage place. John, was amazing! He has awesome customer service. This place was very clean and kept up. Maybe one suggestion is, have carts available for customers to haul large items.
Wonderful customer service, Kathi was very friendly, resourceful, and patient. Made me feel comfortable as soon as I walked in the door!
John gave me an excellent service , he showed me the units and I found the one I was looking for .best manager !! Thank you John
About to give up on finding the right sized/priced storage unit, I dragged in to Security Self-Storage expecting another dismal experience. Instead, John took it on to himself to solve my problematic situation and, after above-and-beyond diligence and research was able to do so. Relieved and grateful, I was able to redirect my energy to a more enjoyable pursuit. Thank you!
We haven't moved in yet, but I can tell you that signing up was very easy. The value is great ($ for units), and the facilities are clean. The people who work there are happy and helpful. That's always a good sign of a good company.
This is the place to store your belongings if you want a clean, quiet, and secure environment for them. I've yet to find anything I don't like about the facility. Definitely sets the bar real high. Thanks.
John was amazing and helped get me set up right away. He always is looking out for the customer and cares for them immensely. 5 stars for John
John is amazing! He knows his work and gets the job done in a timely manner. Thank you John for a great experience👍 I'd recommend this facility to anyone. Nice and clean too!
Amazing storage facility. John has over 18 years of experience in storage . These units are equipped with multiple measures of security. He made everything super easy . Thanks you
Mr. John made my storage move - in quick and successful. He was very polite and provided helpful storage tips to help me find the right size unit. I feel that my belongs will be in safe hands! Thank you Mr. John and Self storage
John was very knowledgeable and helpful.
Easy access from home to storage, clean grounds and John(phone) and S. Alston(in person) were courteous and made sure I chose what was best for me. Continuous great service.
The staff member that I worked with was great help. He explained all types of storages they have and gave us detailed pricing. I would go back to this place and recommend it to everyone!
John is the best manager ever! He will go the extra mile to help you with whatever you need. Thank you, John!
The facility is very well kept. Fresh paint, clean, well lit, well maintained. Really good team at this location!