Andrew was helpful and offered quick and convenient service.
Andrew is a huge help, kind and an angel when it comes to customer service! Thx Andrew!! 😁
Great support from Andrew
Outstanding service. We were visiting our unit and the light wasn’t working. Without even asking, the attendant (Andrew) got a latter and came and replaced the string that was needed for it to work. It was so refreshing to have someone so helpful willing to help us.
Andrew is super helpful. He showed me multiple locations and answered all of my questions and made sure I got the best deal and had a good understanding of everything.
Had a great experience moving in. The app was easy to use to open the gate and the doors, and I had a few minor hiccups with the elevator and the lock, but there was someone cleaning on the first floor and they were easily able to help me. Staff were very friendly.
Andrew was so awesome. Super helpful.
Pretty good! Business was taken care of properly. I was in and out getting my unit very quickly.
Michael was really awesome and helpful to us today!
I’ve had storage units at other facilities but this one, is one of the best. It’s clean, convenient, climate controlled and most of all the property manager is always helpful and available to assist with any situation. In my previous experience at other locations, it was extremely difficult to get someone to help at all. Here, I don’t have that issue! If you’re looking for a clean storage space with peace of mind, I highly recommend Public Storage at 3732A Westheimer Road TX Houston.
Andrew is amazing, he was very helpful and easy to talk to. I will definitely be using this location in the future. I find that each location is very different from the others and this is my favorite so far.
This is my fav location! Kaitlin and Matthew are a dream team 🩷 they are seriously kind, professional, and always knowledgeable!
Super fast great price and the desk manager was so nice
Matthew was very helpful great customer service highly recommend renting at public storage.
Andrew was very helpful and provided a smooth booking experience.
Andrew is always friendly and welcoming whenever I come in. He’s easy to talk to and genuinely makes the experience pleasant and stress free.
Andrew was very helpful very courteous and
Andrew was extremely helpful yesterday! Highly recommend this location!
Great location and Andrew made everything easy.
This location is always clean and well maintained. The Property Manager Andrew is always available, providing excellent customer service and answers all questions that come up. There are carts available every time I come to the property and always kept in a neat and organized display. The location is convenient and secure. Your storage is in good hands with Andrew!
I’ve rented multiple storage units at this Public Storage location, and the experience has been excellent. Andrew, the onsite manager, is professional, knowledgeable, and always responsive. His customer service truly sets this location apart.
Communication has been clear and proactive, which makes managing multiple units easy and stress-free. Any questions or requests are handled quickly, and Andrew consistently goes above and beyond to make sure everything runs smoothly.
The facility is clean, secure, and well-maintained, and it’s obvious this Public Storage is well managed. If you’re looking for a reliable storage facility with great customer service and strong communication, I highly recommend this one.
Thank you to Andrew who was super helpful in helping me with my unit! He is very patient and very knowledgeable!
Andrew is awesome, very helping for my process. Greatly helped me with all of my equipment. Very patient and very kind. :)
I’ve had my storage unit here for a few months now the move in process was very easy and quick plus it’s climate controlled.
Andrew has been so nice and helpful!
Stupidity I lost my keys to my lock for my storage unit . As Panic Paul as I was , Andrew Little John at the office handled my situation quickly in a very personable way. Customer Satisfaction to it highest!
First of all this has been the best customer service I’ve had at any public storage! When you get here I recommend you ask for Andrew! He was patient, kind and understanding of my storage situation.
Andrew is an honest very respectful and helpful individual for this business
Chyneen was amazing with explaining the tradition to units!
Andrew is always accommodating and assistive! Always helpful.
The manager Andrew was awesome & patience 🙌🏾
Friendly Staff
Very clean !!!
Employee named Andrew provided good assistance. Overall, solid storage space option.
Andrew is super helpful. I've been a customer for years there, and I appreciate them helping me with my storage needs.
Very quick and straightforward check in! Andrew was stellar showing me how to access my unit
Andrew; helpful and friendly
Andrew was very professional, courteous. and a Friendly attitude.
Andrew was excellent and ensured my move in process went smooth!
Great experience Check in. Andrew was the attendant and answered all my questions.
Cat and Terrell were amazing! Very patient with us moving a huge truck load of furniture. I’m definitely renting there long term! They made our move perfect!
Latoya was great she made sure I knew where my unit was and she made sure my phone was set up with all the access that I needed.
Latoiya was a great help. I highly recommend her if you are needing to rent a storage unit. Thank again and have a prosperous day
Had a great experience thanks to Amrel! Super friendly and made the whole process really easy. She explained everything clearly and helped me find the right unit for what I needed. The place is clean and feels really secure, which is a big plus.
Amrel was incredibly helpful when I needed assistance with my storage unit at Public Storage. She was professional, courteous, and went out of his way to make sure everything was taken care of smoothly. From answering questions to helping me get set up, her support made a big difference. Really appreciate the service highly recommend!
Came in to look at a unit, Mya the property manager helped me out and answered every question I needed! I recommend anyone looking for a unit to come see her!
I had a pleasure of talking with Amrel today she answered all of my questions and give great customer service
I have rented space with this location for a long time. Mya, the property manager, has excellent customer service! It is because of Mya that I have stayed with Public Storage! She always answers my calls, or returns my call quickly if I miss her. This location is convenient, easy to access, and clean. I have had zero problems!
Mya gives great customer service, facility is very clean and she shows concern for her customers! Definitely recommend renting here
Mya is exceptional every time i go in and i have a problem mya doesn’t have a problem helping me it’s a great facility clean and well maintained.
i really love how quick and easy this process was , i was helped by an employee named mya she was super down to earth and friendly !!
Mya was very helpful and made my moving process very easy! Definitely recommend renting here
Mya is a doll and real pleasure to work with. Thank you..
Excellent Management (MYA) that understands the meaning of customer service! Management (MYA) returns calls within the hour and is always pleasant and accommodating. Very attentive to general maintenance and upkeep of facility.
I had to move out pretty quickly and this public storage did a fantastic job! I was able to move all my stuff here while I found a new place. The app was really convenient to use. Just be sure not be be there past closing cause then you’d have to call and have them let you out 😅
The facility is always secure , clean, well kept and their regional manager provides next level customer service.
I appreciate working with Mya with the security of our storage unit.
My mother and I have been renting storage units here for the better part of a decade. Mya has really gone above and beyond to keep our business, has been immediately responsive and extremely patient with both of us during a difficult time. We have had phone calls from them on the rare instance when one of us has inadvertently left one of our units unlocked. The service has always been impeccable and my belongings remain intact through climate control and good safety measures. Cannot recommend this place enough, and Mya specifically. Thank you SO MUCH Mya.
Super cheerful and helpful manager at this Location. Helped me so much in my downsizing storage spaces. PDT
Hiwot gave an excellent tour, and I was happy with my visit.
I came in person to complete a rental without a reservation and Mya was very resourceful and had no problem helping me figure out which unit size was best for me. She made this process quick and easy for me
Service was quick and easy. Mya was very helpful assisting me with choosing the right storage unit. Highly recommend if you need storage in the River Oaks area.
Hiwot helped me find my unit when it wasn’t on the floor I expected. Move in was smooth! My only complaint would be that the magnetic door holders are broken so you have to bring your own doorstop if you’re moving large furniture in.
Hiwot is a very sweet person she has very good customer service she helped me find the right size storage unit I really thank her
I’m not sure what my expectations were from the staff of a storage unit but it certainly was this. The customer service at this location is top tier! I have had dealings with Miya and Hiwot who was from another location and my encounters have been absolutely superb these ladies have not exhibit an ounce of laziness or disrespect or aloofness about their profession. I had an issue at my unit which required both of them to walk to my unit on separate occasions and they did so unhesitatingly and with a hint of attitude. Man I’m in awe of the level of professionalism and customer appreciation…keep up the good work guys well in this case ladies
Rebecca on Center Street was so great and helpful to me! She took her time because I am disabled. Please give her a big raise !!!
Mya was very helpful. I had to change units and she converted me to a large space with no problem very polite.
Maya’s professionalism is second to none! I appreciate the ease of service during my move that is otherwise stressful!
This property is very clean and the customer service is amazing I had a lady named Mya she was super helpful amazing place
Mya was very helpful, she made everything so easy for me. She was attentive to my needs and listen to me ! She definitely deserves a raise she really went above and beyond
I no longer needed the storage unit. Mya Flores, the new manager, made it so easy for me to check out. She immediately checked that the unit was cleared. I had an email before I got home that I was checked out and would no longer accrue charges. If I ever need more storage, I will certainly return there.
Fast service and they will go out there way to accommodate your needs.
Fast service , kind manager she insured me on everything I needed to know and I know I can be a difficult person
Excellent customer service & professionalism by Jamaica was very pleasant and easy to sign up for. Recommend for the customer to join if they need storage! Keep up the great work! 🙂
Jamaica is an incredible asset to this facility. She showed up early to meet my fiancé, William, and was both professional and personable.
They work with you and also amazing people
Absolutely fantastic place to Store!!! The Manager Jamaica is by far one of the best managers I’ve had the privilege of working with at a storage facility.
I like this location. It's clean and Jamaica is always nice. She helped me download and navigate the new app features for access too.
Jamaica is very sweet and helpful! She made our unit switch easy!
I rented a unit at a different location but I couldn’t stop by that particular location before leaving town, so I decided to stop in to this location to see if I could resolve a technical complication with my unit. I arrived first thing in the morning and was met by a staff member named Jamaica. Jamaica listened to me describe my problem and immediately jumped online to try to find a solution. She quickly came up with a path to resolving my problem and even made a few phone calls to make sure everything was in order at my unit location. I was so relieved to have a solution to my problem and I couldn’t have asked for better customer service. Jamaica was awesome and would trust her to help me with any problem!
I used this facility for two years and didn’t have any issues. Cleanly and secure. But the best part was the customer service by Tiara. She is absolutely amazing. I was told one thing about payment for vacating and then another happened. But she promptly fixed it! Thank you so much Tiara!
Jamaica is definitely one of the best customer service representatives I’ve experienced in a very long time. My moving experience was awful and public storage was closing a few minutes before me arriving. She was so sweet and understanding and waited for the moving company to finish unloading before leaving for her shift. She didn’t just stop there with the hospitality, today I arrived and my car battery died. I panicked and asked her if she by any chance had jumping cables. She did and opened my hood and put the cables on for me. I had no idea what to do and very grateful she was her. Jamaica deserves a promotion and raise. Thank you Public Storage for hiring such an amazing person. In the world we live in today acts of kindness are priceless.
Jamaica was a pleasure to work with. She was very informative and make each step easy. The customer service was exceptional and I recommend this location.
After a very frustrating day of moving, i had the pleasure of meeting a member of your staff Jamaica and made the rest of the process easy, simple, and pleasant. She is such a joy and a big help to the establishment.
Im from Beaumont Texas but have family in Houston Texas , and we needed help with a storage unit. I have to say this is the best customer service I’ve ever had 27 years of my life . This young lady was so helpful and has extraordinary customer service skills she was awesome I will definitely giver her a raise if I was her supervisor thank you guys so much for your service and for having her as an employee ❤️❤️
Very nice property manager helped me with all my concerns.
I have had several interactions with Jamaica during a difficult moving situation. She is so wonderful and helpful! She went above and beyond to help me, with a constant smile on her face! She is compassionate , hard working and a true blessing! Thank you!
A big Thank you to Jamaica for being so helpful with my son’s situation having to switch storage locations, while he’s in Chicago!
The facility here was SO clean and SO well kept, and very safe and secure! I would super super highly recommend this public storage for anyone who needs to keep their belongings dry, safe, & secure! Great management team! great experience!
I spoke to the property manager, Jamaica today, and she was very friendly and helpful with my questions on storing my belongings. In addition, she let me know what kind of lock to buy, which was again helpful! After I made my reservation online, Jamaica called me promptly to confirm my reservation. Moreover, I appreciated her relaying to me to have a "blessed day." Two thumbs up! :)