I want to recognize Jennifer, the manager at Public Storage, for her outstanding customer service and professionalism. From the moment I walked in, she was friendly, knowledgeable, and genuinely cared about helping me. She took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free.
Jennifer goes above and beyond to make sure customers are taken care of. Her positive attitude, attention to detail, and willingness to help truly set her apart. It's rare to find someone who takes so much pride in their work and treats customers with such respect and kindness.
If you're looking for excellent service and a great storage experience, Jennifer is the person to see. Public Storage is fortunate to have such a dedicated and hardworking manager. Thank you, Jennifer, for all your help!
Juanita is very professional, she was very helpful, she took her time to help with the whole process.
Katrina was a very helpful. She got my rent down for me and was very friendly. She was great.
Katrina has gone out of her way to help me with my issue today and made sure I felt well taken care of to my satisfaction! I'm staying here because of Katrina:)
Katrina was very helpful and great
Public storage at Hutto is a great place for storage. The customer service is excellent and the facility is clean and secure. Really like that there are many carts available on the busy days when many customers are accessing their units!
Jenn was perfect made it a fast and smooth process
Jenn is wonderful and provided me with excellent service.
Olga,Jenn,Antonette They were very helpfully and answered all my questions and got me everything I needed they were all great people and would definitely refer them to other people that need help with there storage
Antoinette and Jenn provided excellent service and made renting a unit extremely easy and smooth. They were both very informative and thorough. Customer service was top teir!!
My daughter and I recently visited Public Storage to cancel her contract due to some confusion. On our way out, we met Jen, the store manager, along with Chloe, whom she was training.
Jen kindly offered to assist us with the cancellation. After taking the time to discuss our needs, she realized that transferring my daughter to a larger storage unit would actually be a better solution—and it worked out perfectly.
Jen was outgoing, friendly, and extremely customer-focused. She made the entire process smooth and completely stress-free. Chloe, although in training, was professional and attentive—you would never have guessed she was new.
As a store manager myself, I truly appreciate exceptional customer service, and Jen demonstrated it flawlessly. Thank you both for turning what could have been a frustrating experience into such a positive one.
Chloe and Jenn were amazing they helped us and made everything easier I enjoyed working with them have never had anything bad to say about them!
Jenn & Chloe great job with helping me to switch to another unit. I originally had a small unit. Great customer service and wonderful smiles.
Jenn was very helpful. Transaction was easy and smooth!
Juanita si very profesional She is excelente and help me in al my Need answer al my quesito ni will recomend this location.
Jen is a wonderful addition to the public storage team and attentive to customer needs. Thanks for great service.
Great service from Chris and property manager Jenn, professional and so helpful through the process
This place is on point if you’re looking for a storage unit! Valerie in Hutto Texas was most especially helpful!!!
She help alot! She is awesome
Jenn is so helpful and friendly! She made our stay here very pleasant! She is super knowledgeable and was able to answer all our questions with accuracy and patients!!! This facility is the cleanest PS location I've ever seen and every time I come I always see an employee pushing a cleaning cart. Just making sure all our stuff is stored in the best possible environment. I know there's been some reviews online talking about price changes and whatnot. Just read your contracts people. Understand the terms of your promotion and pro-rated specials and you won't be surprised. Hats off to Jenn and everyone else in the PS family who contributed to our fantastic experience!!!
Ms Juanita and Mr Paul had superb service.
Good customer service and give good information
Juanita was very profectional and helme to find what i need she explained evrrything to me very well will a big smile she is very kind and profesional and she speake spanish as well.
Staff it on it. I was well taken care of.
I had an amazing experience with Jenn today! I had to add/change sizes of units and she was beyond helpful every step of the way! Couldn't be more appreciative of her customer service
Nice staff. Very helpful!
For the past several months of renting from public storage the servers will support in the future I'll do it again and recommend a few friends to go along with it
Jenn was very helpful! She provided excellent service! Thank you very much for making the transaction simple and easy for me!
Excellent service…
Juanita was super nice and happy to answer my million questions 😂.
Perfectly located
This location is awesome ! They helped me to get my storage and were so polite and ready to answer my questions with patience. Paul and Juanita know their location and so upbeat ! This was a total pleasure!
First time using any storage company and was very confused but Valerie made it so easy and walked me through every step, how everything works, and was extremely polite and helpful!
After searching the internet for the storage units that best fit my needs, I reserved units at the Public Storage Hutto. They had exactly what I needed and at a great sale price. I was promptly contacted by Jen who patiently walked me through the rental paperwork. Jen was courteous and professional, answered my questions, and made the whole process super quick and easy! Overall, this was an exceptional experience!
Juanita customer service was great. The facility is clean and easy to access. Great place if you need storage.
I rented a space online a couple of days ago.. I made an error in the process but it appeared to go through.. Mary called me a hour later and fixed everything over the phone.. Excellent service..
Then when I arrived at the facility the two employees in the office dialed me all in and headed me in the right direction.. They were very friendly and helpful. The facility is spotless and obviously very well secured.. Very impressive operation.. Everything you might need, carts for moving stuff, large elevators, a bathroom facility, climate controlled at a comfortable temp, good loading / unloading areas inside the security fence.
You absolutely must download the Public Storage App to make getting through all the doors/gates a breeze.. unless you want to be imputing your access code over and over..
Get the app... It is the way...
We had a great experience thanks to Katrina, who works at the storage facility. She was incredibly kind and patient throughout the whole process, even when we had unexpected delays. Her warm attitude and helpful guidance made a stressful moving day so much easier. We’re really grateful for her support and would highly recommend this place because of her exceptional service!
Public storage Hutto is the place to store your belongings. Management and front desk is awesome.Jenn helped me get access to my unit when I had trouble getting access through the gate.sooo if you need a place to store your belongings public storage Hutto is the place!!!!
Marry was absolutely wonderful and helping assist me with setting up my unit amazing customer service
Jenn and Tall Paul have always been super helpful when coming to my unit. Super clean property
Super easy to set up online! Reserved my unit and was all set in no time. Literally took less than 10 min. Also I had some questions so I called and Jen was amazing! 10/10!
Muy buena atención con el cliente from jenn
Valerie at the hutto tx 685& dessau location public storage was so pleasant and helpful
Great staff!!! Jenn, Paul and Robert are wonderful.
Great customer service and clean facility
If you have storage needs I highly recommend this particular location. This place is always clean and I can leave my belongings here with a peace of mind that they’re protected.
Nice staff, great service
Very nice staff!! They are the best and are absolutely wonderful.
Dealt with Jen and Valerie at public storage highly recommended great team perfect experience.
Wow! My sisters and I are closing down our parents' home and we needed a storage place. The folks at this facility are SO kind!!!! They took the time to call me and chat before we leased the space, and they answered a bunch of questions. We visited the site and asked a bunch more questions - all of them answered so kindly and patiently by the competent staff. The place is clean, safe, hi-tech, and genuinely nice inside!!! My sisters and I give them our highest rating and most sincere recommendation!
Miranda is the best. Thank you for all your helpfulness and getting me set up. You’re the best!
Very kind staff , great help
Easy clean friendly helpful
I was using the website to rent a unit, however I prefer going in office. I rushed to the office, since it was closing in 25 minutes. I was helped by Jen, who was amazing and answered all my questions! Super nice and personable. We finished my rental process, went to look at the unit which was even better than what I expected! All before they closed! I’d say a very fast and easy process! Highly recommend.
Great customer service Jen & Robert are the best! The place is super safe and always clean...
Jenn is the bestest in the world she helped me get a storage very smoothly and painless I definitely recommend this location!
Very easy process to sign up
Jenn and Dallas were super helpful when I was at the property.
I was initially frustrated and disappointed with my experience at Public Storage due to some issues with my move-in and billing. However, Rick completely turned things around! I am honestly shocked and delighted by how he handled the situation.
He went above and beyond to address my concerns and ensure everything was made right. His professionalism and dedication to customer satisfaction were truly refreshing. What started as a frustrating experience ended on a high note, thanks to Rick’s efforts.
If you’re looking for a storage company that values its customers and makes things right, I can now confidently recommend Public Storage. Thank you, Rick, for your exceptional service!
I love my storage unit..they call me anytime when I don't close properly my unit.
It's extremely secure for your stuff, don't hesitate in this space for your stuff.
Thank you Jenn she was very sweet and especially explaining everything thin and showing the storege
Great experience, didn't have to talk to anyone either if that's helpful to folks. Everything was done online/my phone and couldn't have gone smoother.
By far the cleanest public storage I’ve ever been to.
Jenn in the office was so helpful, she even helped me before the office was open.
Wow! I' am so satisfied with how quick and convient public storage reached out to me!! The price and added insurance to ensure I'm covered is also a plus plus plus I recommend public storage!! 👌
Made the reservation online, got a call back, easy to schedule and easy to pay, all over the phone! No need to come in! Great customer service!
Jenn is the BEST AND TOTALLY CUSTOMER ORIENTED.
GREAT SERVICE MS. JENN 🥰❤️
There sure is something about Mary.. and her attentiveness. Stay gold
Mary was very helpful with helping me change my storage unit to a bigger space! Very great customer service!!
PAUL is amazing! Nice staff overall. He saved us from the blazing Texas heat and helped us so much!
Great customer service, really smooth process and efficient. Paul wall did a great job
Nice staff and easy process!
Jenn at Public storage was very nice and helpful. We were able to rent the storage in a very quick time.
Jenn and Alex were super helpful and very nice. They did a great job!!! Thank you for your help.
Great staff, love this location. There was tall guy & Jen were so helpful.
Great staff. Easy process
Paul was great at helping us!!!
Jenn has been great to work with.
Mary is amazing. She has very good customer service and is willing to go the extra mile to help. This location is the best
Lucy, has done a great job assisting with my storage
Great and friendly staff! Super easy and quick process, the guys here are awesome!
My experience with Mr. Ron was more than 5-star service. He is in the Hutto location, he deserves recognition. Thank you for all your help.
I had a great experience with Pubic storage representative Ron. He was kind, helpful and all round had great customer service.
Ron and Lucy took care of our rentals need in a swift and serviceable manner!
Ron was magnificent, clear and kind. No doubts about anything, all kindly settled. Thanks, Ron!
Jenn and Paul are great with customer service. Also help with a refund lock I had with another storages unit in California.
Ron was amazing with helping us today with getting our unit it was a seamless process!!
Great location and the prices were significantly lower than my previous storage unit owned by a competitor.
Great staff! Very customer service friendly.
Nice staff! Clean facility Paul was very helpful 👍
Top of the line staff ! Really good group of guys
I’ve had my storage unit for about 6 months, every time I go inside the building is so clean. Very easy to rent a unit from Jenn. Amazing customer service!
Jenn was great with getting me into my unit!
Ron was fantastic and helped us out tremendously. He was able to show us an example unit and then helped us set up our rental quickly. Thanks, Ron!
Jenn was very patient, kind, and helpful. I was searching for the best deal on a new storage unit to transfer my belongings to. Public Storage’s promotions sometimes confuse me, and I like to understand everything about my money and the contracts I sign. Jenn answered all of my questions and took the time to understand the details of my specific concerns, even those that didn’t have an obvious and simple answer. She provided me with an understandable response and a solution that was right for me. She was very transparent and incredibly easy to converse with and get along with.
Ron was knowledgeable and very helpful!
Thanks so much!
Mary did great service......Thank you,
Maria is very nice and kind
Mary does a good job and very helpful
Jenn was Great and Very Helpful.
Very clean, great help! Staff are very nice.
In and out in not time. Jenn was great!
Jenn is the best there is period!!!
Easy process, clean facility.
I visited this location to rent a unit Ron & Jenn were great to work with. New facility and great location.
This facility is new and very nice. Lucy at the front desk is absolutely fabulous!!!!
Great facility. Very clean, well lit, seems secure. Jen is amazing, very knowledgeable and helpful.
Very easy, affordable and great service!!
Best staff! Superrrrr clean, super secure! Miranda is the best!!!
Safe, friendly, clean and professional
Really friendly and professional
Jenn she is very helpful and I consider her a 5
Hey guys, if you’re looking for a storage facility with outstanding associates who help out their customers you have to go here the place is nice brand new state of the art can’t get in without an access code and can’t get out without having an access code as well. Jennifer is super awesome. She helped us out. She went above and beyond and is super sweet. Also.
Brandy, I believe that’s her name. She’s the young lady that works the front counter also really sweet, super professional, and when we walked in, she was super generous helped us out five star rating.
Ms. Lucy is the sweetest women ever!
She walked and helped me to my storage, explained everything in great detail, and even helped me with my lock. She was patient and answered all my many questions I asked. This facility is brand spanking new and is clean! I had such a wonderful experience with Ms. Lucy that I will highly recommend this place to friends! ❤️
Great service, very nice staff, answered all my questions professionally. Come rent at public storage. 🥰
Facility is clean and easy to navigate. Everything is easy to use. Both entrances are easy to find. Needed to add wife to account and office staff (Jen and Blaire) were amazing and handled it quickly.
Ms Lucy and Mr Paul are the best storage facility staff we have ever worked with and we worked with them all!
Customer service and prompt comminicariok is exceptional
And they help me measure and select the EXACT size we needed for the least amount of money
Pat did a amazing customer service. Very informative and gave me tour. Showed me how to get in and out.
Jenn was so helpful and her customer service has been impeccable! The facility is so secure and clean plus the move in deals are spectacular!
Jenn has been very helpful and very kind.
Thanks to Mary, for getting me my storage unit with ease. Come on down place is nice and clean, shiny and new.