Thank you Bridget appreciate your help
Shout out to Bridget for her great work
⭐⭐⭐⭐⭐ Bridget was awesome! Thanks, Bridget, for the great customer service!
Bridget made everything quick, easy, and stress‑free. She was patient, clear, and genuinely helpful the whole time. Great customer service from start to finish.
Bridget was amazing. She was super helpful and answered all my inquiries when I was looking for a unit for my nephew.
Staff was absolutely amazing Was helped tremendously by Bridget!
Had a wonderful experience. Bridget answered all of my questions thoroughly and was extremely helpful. Would highly recommend this location.
Was having a bad day till I walked in and met miss Bridget. She was super helpful and kind. Although I walked away without renting a unit because of not having one to fit my needs I would still recommend others her way!
Bridget Hale is the nicest and friendliest employee you have.
I came to this storage facility and was mad with friendly and a well organized stuff. Highly recommend if you’re looking for a place. This is the one I would choose ask for Bridget. She was very helpful with all of my needs.
Bridget was amazing!! She helped walk us through every step and made it all so simple. Thank you for the wonderful customer service!
Shout out to Ms Bridget 🙌 for the awesome help and support... made my day alot better thank you so much
Excellent service, Bridget was very helpful and answered any questions we had.
Bridget was awesome! Definitely recommend renting a storage space from here
Solid storage solution. Bridget gave me excellent customer care.
Bridget was great, thank you so much!
Bridget is sooo sweet and extremely helpful. She made the transfer to another storage unit simple and easy.
Just would like to shout out to Miss Bridgett who helped me pick the right unit for me and my family . She made it such a pleasant experience and was most helpful :)
Thank you !
Thank you Bridget for they great customer service and friendliness
Thank you Bridget. Great customer service
Bridget made the experience simple and flawless. Thank you
Thank you Bridget for your assistance. She made it hassle less.
Bridget was incredibly helpful!
Thank you Bridget. Always clean and pristine
⭐⭐⭐⭐⭐
Bridget at Public Storage was amazing! She was friendly, professional, and made the entire process quick and easy. She answered all my questions and went above and beyond to help. Excellent customer service and a great experience overall. Highly recommend!
Bridget was very pleasant and knowledgeable helping me find the right size unit for my items.
Bridget was awesome. She was a step ahead of me during the process of getting the unit. Great experience.
Bridget helped me move in and rent out a new space! Super helpful staff and very convenient location!
My online rental experience and move-in were both super easy and seamless. It's really nice having onsite management, and the lady I spoke with was very helpful and showed me where to find my unit and where to park to access the closest door. The security is great, and everything was clean and well organized. I've rented multiple storage units in my life, and this experience was top notch!
Bridget is truly amazing! She was professional, helpful, and made renewing my daughter's storage unit quick and easy.
The grounds are always very clean and well maintained. Thank you so much, Public Storage and Bridget for the exceptional service!
Bridget was great and was very knowledgeable! The location is in a great area. Very clean and definitely friendly service. Thank you.
I accidentally got the wrong location. Went in and spoke to Bridget. Transferred my account within 5 Mins.
Bridget was amazing and was on it.
Bridget was fantastic and made the process super easy.
Thank you Bridget for the wonderful customer service!!!
Bridgette provided me with everything I needed to find my storage unit and get access to the building and the unit itself. Great location.
Bailey and Bridgette are absolutely wonderful! I have always been greeted with warm, caring and friendly responses from Bailey and Bridgette at this Lewisville Public Storage location! If you’re looking for a wonderful storage place, look no further this is your new place!
Stopped by to look for a unit place is clean, we'll organized. Bridget was very helpful.
Bridget was very professional and very knowledgeable of the facility helped me and my family protect generations of antique furniture. five stars from the Rodriguez family
Bridget great customer service thank you. 👍😊
Thank you Bridget for all the help and reassurance on how amazing public storage is.
I had a great experience with them and their employees Bridet was very helpful
Bridget, Cameron and Bailey were awesome! Love the help at this location.
This was my first time renting a storage unit and it was very easy! Bridget and Bailey were very kind and helpful.
Been using this Public Storage location for the last couple years and they have been awesome! Bridgette took my call today and was extremely helpful with getting my wife and I a third unit space to rent. Was quick and efficient over the Phone, and got us everything we needed! Highly recommend this location, the customer service is always great.
Bridget was very helpful, friendly
Bridget was very helpful and this facility is very clean. thank you
I had the best customer service from Bridgett and I know my family and I came to the perfect place to place our belongings.
Been using this storage unit for about 3 or 4 years now. We just cleaned it out so we could finish moving, and the building itself was still clean. No leaks, pests, or any other concerns. Their staff is very friendly. Unfortunately, I cannot remember the woman's name who helped us when we first moved into the unit, but she was amazing and very understanding. Overall, I would highly recommend this Public Storage.
Bridget was amazing...thank you do much for your help! Go get your storage ask fir Bridget!
Thank you Bridget for all your help
Thank you Bridget for great customer service
Bailey at public storage in Lewisville was wonderful. We accidentally secured a spot at the wrong location and she was so helpful in getting us relocated and set up with a unit at the right place. Took a phone call to customer service (also awesome) but Bailey made sure we were 100% secure before leaving her office. Saved us a lot of stress with her know how, thank you Bailey!
Bailey was very helpful. 100% recommend.
I reserved my unit online and the next day Iris from the office called to introduce herself and let me know next steps. I met her at the office and she was so kind and professional, showed me to my unit before signing any paperwork and helped find me the best unit within budget and size. She was thorough in all the information I needed and made the process very easy. If you’re in the Lewisville area this is the best storage place I have found, reasonable prices and the property manager Iris was excellent.
I’ve had multiple units at this Public Storage location for several years, and overall it’s been a great experience. While prices do adjust over time based on current rates, the property is consistently clean, well-maintained, and organized.
Communication has always been decent. If you leave a message, they typically return calls within a day or so. I recently spoke with Bridget while closing out one of my units, and she was incredibly helpful and pleasant throughout the process.
I’ve never really had any issues here, and I’d definitely recommend this location to anyone looking for reliable storage.
Iris is a superstar for Public storage. She has a sweet spirit and a helpful heart
I am happy with my experience I had here. Bailey was the name of the woman who helped me set up a storage unit for my mom's extra belongings after she had to move into a smaller home, and I could not have asked for a better experience. She is so kind, informative, and keeps it real with you. She made the process so easy for my mom and I. Her brand of kindness goes a long way in this world where nowadays, everyone is stressed and striving. Not only did she help us set everything up, she offered a few words of kindness at the end of our interaction that really boosted my mood and changed my perspective that day. I was clearly stressed and dealing with a lot. The other employee I dealt with another day was nice too, but I don't remember her name.
I called to get rates today and Bailey was very helpful with questions I had. Very informative.
Thank you, Jonathan for all your help. I appreciate you taking care of me and my mother. We have rented at this facility for a while and you have always been helpful.
Jonathan did great service, friendly and very helpful.. definitely I recommend this public storage..!
I had an excellent experience at Public Storage, and I especially want to recognize Pradeep for providing truly outstanding customer service during a very stressful moving day.
I was coming in from another city about an hour and a half away. After getting everything packed, loaded into the U-Haul, and finally arriving at the storage unit, I realized that all of the keys to my unit were accidentally left in my car at the U-Haul pickup location. Since Public Storage cannot legally keep a copy of your unit key, I was suddenly stuck in a difficult situation.
By that time, it was also getting close to rush hour traffic, and the thought of driving all the way back to retrieve my keys and then returning again felt overwhelming.
What meant so much to me was how understanding and helpful Pradeep was. He allowed me to safely leave my belongings at the facility while I went back to get my car and the keys. That small act of kindness made a huge difference, especially because driving the U-Haul back and forth would have cost extra money since U-Haul charges by the mile. Moving when you’re on a limited budget is already tough, and his flexibility truly helped relieve a lot of stress.
In addition, the facility was very clean and well-maintained, even though it was a busy day with several customers moving in and out. While carts were limited during that high-traffic moment, I’ve noticed that during normal visits there are usually carts available and the property stays organized.
Overall, this Public Storage location offers excellent customer service, a clean environment, and staff who genuinely care about helping customers. I highly recommend this facility, especially because of the exceptional support from Pradeep.
Great service ! Very helpful and informative
Jonathan did an awesome job with getting me set up. The facility seems new, secure, clean, and climate controlled.
I came in today to set up my storage unit and was initially disappointed with the space I was assigned. Jonathan went above and beyond to find me a closer, more convenient unit. Excellent customer service and very much appreciated!
Abby was very helpful and thoughtful! Was able to save me some $$ as well!
Pradeep was very helpful in my set up!!
Seamless experience, highly recommend!!
Great customer service, very friendly. Clean facilities
I am loving my move-in experience! Everyone is so friendly & helpful, and I'm super impressed by the facility. I'm sure I'll be very happy here.
Update: Two and 1/2 months later, and I definitely made the right choice! 😊
Jonathan was very helpful.
Super easy and simple to sign up with!
We had a great experience. Our rep was professional and very knowledgeable.
Bailey was very good and helpful. Thank you so much
Closes at 9. Inconvenient that i paid a toll to go to my closed unit.
Editing my review because outside of their closing time, the customer service is just one of a kind
Clean, affordable, friendly staff.
Bailey provided exceptional service and made the process of renting a storage unit incredibly smooth and stress-free for my daughter and me. She was not only professional and knowledgeable but also took the time to answer all of our questions thoroughly. We truly appreciated her friendly demeanor and helpful attitude—it made all the difference in our experience. Thank you so much Bailey and Public Storage!
Bailey was so helpful and thorough! Very happy with my experience and location cleanliness
Tivon was incredible!! Great customer service and extremely helpful!!!
Jonathan and Bailey were excellent.. They both have great customer service and are very pleasant to speak with..
Tivon has been a tremendous help in getting us setup with our storage unit. Outstanding service and support. It’s a pleasure doing business with him.
Hey Tavon was awesome. I just popped in for him to show me how to check in. I’m so excited to bring my items here to Store. Thank you so much Devon. Good job.
Tivon & Bailey offered excellent customer service today at The Public Storage office off Hwy 121.I would recommend them to everyone! Great job !
Great service from John! No issues with move in.
Jonathan was quick and polite and helpful. No extra nonsense and happy to help!
Came in on a reservation. Tivon set me up and got me the unit I needed in no time. Highly recommended.
I was having a problem completing my reservation and Tivon at the location helped me enormously. He made the process simple and we were finished in minutes. Thank you.
Tivon was extremely helpful. Thank you for getting all my needs met!!
We always have to wait for a cart.., other than thay it's great.
This property is amazing. Bridgete was so helpful and made the process so easy and answered all my questions
Very friendly and informative. Love this place! Super Secure, a/c, elevators, and clean!!
The staff is really helpful and nice.
Awesome customer service and very understanding. Jonathan at the front is helpful when I have issues.
Ms. Brandi was so amazing! She made the rental process super easy. I really appreciate her kindness and professionalism. Also, this Public Storage is super clean, climate controlled, and has a wonderful location.
Nothing but 5 stars the entire time
Staff polite and super helpful
Such a smooth experience! Jonathan was extremely helpful and understood our needs and found another space that was cheaper than the one we originally reserved! He answered all of our questions, showed us the different storage units, and the entire process was simple. Great onboarding experience and even saved more money along the way, thank you!
Jonathan gave me excellent service. Explained everything to me, was very patient with me. My 1st time renting a unit. Facility is very neat and clean. Feel very safe and comfortable coming and going here. Great sale too.
I have utilized this public storage multiple times and have no complaints. The staff is always helpful. This location is especially convenient as well.
Excellent, superb customer service. Very pleased
Great Prices and Jonathan was extremely helpful
Been using Public Storage for years now and have always had a great experience. Jonathan assisted in transferring from unit to the next and was a simple process. My go to for storage needs.
Worked with Bailey who answers all my questions and helped me pick the right unit
Johnathan was quick with helping me find the correct storage space I needed. 5 star service indeed. Very friendly and knowledgeable.
Johnathan was a great help 5 stars!
Awesome service. Johnathan helped me with an issue on my account and was super friendly. Highly recommend especially The Colony location 👍👍
Would recommend this Public Storage. Staff is always kind and helpful. I kept my belongings here for about a year and never had issues with anything. The building is always clean!!!!
Jasmine was incredible and absolutely deserves a raise or promotion! She went above and beyond to create a seamless move in for me, extremely accommodating, professional, kind, helpful and impeccable customer service! Thank you for such an incredible public storage and move in experience!!
Rates are reasonable, controlled climate, and very clean… Staff is helpful and professional especially Jasmine she made sure the whole transaction went smoothly…
Jasmin is the best! Very knowledgeable and helpful! Public Storage is lucky to have her. Will recommend to friends and family.
Jasmine was so nice and patient. Very knowledgeable and explained everything.
I stopped in to look at a renting large space. The facility was nice and clean. But the real shining gem here is Jasmine! She is amazingly friendly and very professional. Jasmine is the reason I will be renting space here!
Almost wasn’t goin to rent until I got assistance from Jasmin! Definitely an asset to the business, she is! Nice location also
Excellent service at this location! Jasmine was very Helpful!
Great service, very clean and neat. Bailey the manager is wonderful. Love the place!
Jasmin at the 4900 hwy-121 location was extremely helpful and knowledgeable of her job. She was and patient and explained all the advantages and disadvantages of each unit size.
Jasmine is amazing great service, great energy and definitely was helpful. The facility was cleaned and very well organized.
Thank you for the rent correction I have deleted my previous review
Jonathan was a real help ! Cool guy and nice attitude.
Jonathan provided great customer service, and helped me get a storage within minutes. The process was quick and efficient. Highly recommend!!
The lady who helped me out when I first rented a place over six months ago she was awesome. And the lady who helped me out in moving out was great as well. It seems all the ladies, and I want to emphasize only the ladies, who work at that location are all awesome and wonderful. Very professional, very helpful and they’re willing to listen and provide guidance and advice. Thank you ladies and I will be back one day.
Had a wonderful time working with Jasmine. Her first impression was very professional. She showed us options and informed us on what we needed to know. She got us the perfect unit in and out in a timely manner. THANK YOU JASMINE WITH HELPING MY LIFE BECOME A BREEZE! :)
Friendly staff and clean property.
Johnathn and Bailey was outstanding and explaining everything thoroughly.
Jonathan was really helpful
Jonathan is basically the Gandalf of storage unit personnel. Awesome experience.
I had to change my storage date and THEN had to upgrade to a larger space after changing the date.
My rep Jonathon was very patient, friendly, and pleasant in ega4ds to the 2 seperate changes I needed to make.
Facility was very clean and gave me security in knowing my property would be safe.
Johnathan was a huge help. Great service
Johnathon was awesome went over all the details and took very good care of us!!
Jonathan was great! Was able to make a reservation online and finalize without a problem. They now even have a QR code that allows you to get into your space without knowing your code!😃
Clean and was nice for the two years I had a unit there
Great rate, great customer service and was able to get everything handled really fast
No issues with this location.
Very best customer service, very knowledgeable about everything and made me feel welcome.
Bailey was extremely helpful and helped us get the best deal to store our stuff. First class storage!
Solid storage facility. Helpful people (especially Jasmine), and they have carts to help unload.
Jonathan was really helpful. He made our first experience easy. Recommended
Great and speedy service. Prices are the best in the area. Building is very clean!
The staff here is awesome 👏 Kelly made a bad day into a great one with her fast and courteous customer service!
Kelly was amazing. And she helped me with everything!
Jonathan was great help made it VERY easy!
Excellent customer service
Choosing this location was one of the best decisions I have ever made. The manager is welcoming and truly cares about her job. I opened my first unit here over 3 years ago. I have since closed that one and opened a smaller unit. The manager went above and beyond to help me keep the units as close to each other as possible while I prepped the larger one to be closed. My son and I have been through some rough times, but the staff here has been helpful and supportive through it all. <3