A good experience from start to finish units were very clean
Great experience from reservation to final payment! Clean property, you can tell they “care”. That says a lot for me and great customer service 😊
Today was to be a “box checked” day in prepping our elderly mom for a retirement community move. She needed a nearby storage unit as she will be downsizing her living space. With no appt we decided to just go to this PS facility and were we ever pleased. Arlene assisted us with every aspect of choosing the space needed, assuring our registration was done and all correct, volunteering to clean the unit (even though it was already pretty clean), and making sure that every aspect of the storage experience was flawless, and, importantly, understood by our mom. Arlene was just a saint. We so appreciated the whole experience (less than 30 minutes!) and left immensely pleased. I heartily recommend this property, and Arlene as your agent there. Thank you!
Larah was very helpful and made the whole process super easy. Highly recommend if you're looking for storage
I had a wonderful experience, Ms Larah worked to accommodate my needs and got me set up. My first time storing and she made it so easy.i am So glad I came here and will recommend to friends and family.
Editing review: Larah is still wonderful and very helpful. Ive rented 3 spaces now and will continue to rent at this location
Super easy to work with and great prices.
Great storage place! Especially Laura in the front desk!! Had a great experience here definitely recommend if you need a place to store your things!!
The manager Laura was super helpful, 100% recommend
Just got our storage unit today super clean and well lit. Whitney helped us out she was awesome and super sweet!!
I got excellent service from Whitney at the Holly Springs Public Storage office. She was efficient, kind, and informative--great employee!
I was so grateful to have had Whitney at the desk while I rented my space. Not only was she helpful in the office but equally helpful at the building my unit is in. She explained in detail how to get in and to my unit.
It's very clean and they have a bathroom for use. Important for a woman my age. ✌️
They are great very helpful
Larah is great, very sweet and personable and will do everything she can to make your experience great. I won't go any where else to store my items, unless she leaves
Amazing company, Larah is great and very helpful. Property is clean. Will recommend to friends and family
*updating because she is still great
I’ve rented quite a few storage units. This location has been one of the friendliest and cleanest I’ve had. Not to mention Nick and Laura are great to deal with.
This location is clean and well maintained. The best experience is dealing with Larah. I needed to change to a smaller unit and she helped me coordinate that and was so helpful. She is excellent!
Lori is the best. Great customer service
Very easy to move in. The building temperature is perfect and it was very clean interior.
Would recommend to any needing storage
Is it possible to have a very pleasant encounter while leasing storage space? Why yes it is when dealing with Larah at public Storage in Holly Springs NC. Efficient, friendly, and customer focused. I am kicking myself for not making this move from Security Storage on Tryon Road in Raleigh sooner.
Jennifer was very helpful we were able to rent a unit quickly and she was so friendly! I definitely recommend renting here.
I have been renting from Public Storage for a couple years. When the time came for a larger unit, I could not have asked for friendlier or more efficient in-person help from Laura! This is a highly convenient location and I have never had any issues or concerns about safety/security.
Highly recommend! Manager Laura is awesome. She was very helpful to my family. She is very professional and very knowledgeable about each storage unit available. She helped guide our decision-making and we were able to secure the perfect unit. Thank you Laura!!
I'm so blessed to have the opportunity for a safe space for my belongings during my living transition. They are in a safe location with exceptional service provided by Jennifer!!! She has gone above the call of duty to communicate my needs as well as her professionalism with senior management. Thank you for going the extra mile to ensure a smooth billing process. Truly grateful and amazed that positive people are taking care of your company and customers. Thank you Jennifer from my family to yours.
-Heather G.
Larah is the BEST of the BEST! 10 STARS I come to her just to pay the bill for another location because of her friendliness and professionalism. Public Storage is lucky to have her.
Very clean property and the manager sure knows her stuff! Great help with any and all of my needs! THANK YOU LARAH!!
Nice and clean facility, Thank you Dee for recommending this location.
Great location, helpful staff!
Always so nice in this office will to help me pay for my space that is at another location
Update review. STILL 5* 10 if I could! This place is great
Property is very clean and big and Larah is on top of her game. Love the amazing customer service that I received here everytime I need to go to the property.
I spoke with Larah, she was certainly helpful and I did not get a unit, I had questions, she helped me anyway.
Needed help finding parking for a box truck and Keasia knocked it out of the park! Great customer service making my day easier than ever. Thank you!
Logan and Jason provided amazing customer service and made the rental process seamless. Provided me additional information on how the app works and how to manage my account and gate access with my phone.
Whitney provided excellent customer service. Thank you so much!!!!
Larah helped me tremendously when selecting the right storage unit for my needs and budget! Public Storage is lucky to have her as an employee!!!
Sarah was great in helping me obtain a storage unit
Good deals awesome service friendly staff, highly recommend
Laura is the best! Very helpful, really cares about the customers! She deserves more than 5 stars!!
Great storage facility to work with. Manager is professional and answers all questions and makes the storage process super easy.
Everything was so easy an was able to do it online. The app is amazing as well. I especially enjoy being able to touch a button to open the gates with out having to remember a code.
Friendly staff. Great facility with temp controlled accomodations. Very clean and orderly.
Very friendly, very professional and courteous a pleasure to do business with you
Good clean facility. Great customer service, Ashley and Matt were great!
Update review. I've been at this locat6fir a few years now. Today I went in to move to a bigger storage unit and worked with Laura. She was awesome and provided great customer service. This place is still a great location. Clean and safe.
Amazing company, Larah is great and very helpful. Property is clean. Will recommend to friends and family
Nice and easy to make a reservation. The ladies in the office were knowledgeable and Jenel gave me a great tour of the property to show me what different sized units looked like.
Always a great experience, they go over and beyond to help the customer out!
I stopped in to take a look at this facility. It is super clean and Larah was awesome. I look forward to using public storage for my future needs.
Janell is amazing! So helpful ! She goes out of her way to make sure you have a great experience. She is super knowledgeable and does her job extremely well. I could say she would be an asset and i would hire her in a heartbeat if i had a business . Amazing !
Janell was amazing! She was so informative and helpful and made sure we left satisfied! It’s hard to find people who actually love their job especially in customer service! Great work Public storage, 100% recommended!
Stoped By Public Storage In Hollysprings Nc My Customer Service Was Incredible! Thanks To Julia she Was Awesome, Very Polite & Friendly To Me I Would Most Definitely Give Her 10 Stars Instead Of 5! Thanks Again Julia You’re The Best! >>Latonya Little!
The staff was very helpful and accommodating !
Great location and friendly staff! I came in to check the place out and was honestly very impressed!
The office staff was great, they made a stressful day not so stressful for me! Thank you Janell and Larah!
Great and Helpful Staff! Ms. Janell was knowledgeable and very helpful in meeting my needs!
I've had another great experience at this storage place thanks to janell miller
I love this storage facility and the staff is great Janell miller was amazing and kind I know my things will be taken care of there ty janell
Janelle was very kind and her attitude was amazing and great customer service
Seamless process. They had everything I needed and followed up to ensure everything went smooth
Very quick, easy and pleasant experience. Very reasonable rates too. The facility is clean, safe; I feel my belongings are secure.
Definitely one of the best facilities I've ever seen. Very clean. The staff is very friendly and accommodating. And the prices are pretty reasonable. I would definitely recommend above other places.
All done online, easy-peasy!
Clean facility and friendly staff
Helpful staff and very clean facilities. Would recommend to anyone.
Clean facility with a friendly staff. Great communication.
The property is clean and has a great staff.
Great staff, super easy to get in and out. Highly recommend
Love this place! I just moved into my second unit with this storage facility. The reservation and move in process for both were quick and accurate. My lock was in place and codes worked the first time. I’m so happy with my new unit and the access!
I would highly recommend this location. They’ve been great to me and always help me with any issues. Nice clean facility.
Have had a storage unit there two years
Almost sad to leave.
Clean safe location and Laura in the office was great always greeting with a smile.
Laura is excellent and always help
Staff was extremely helpful and kind
Lauren and Katherine gave very service.exceeded my expectations. Thank you
Kathrine was amazing. Quick and kind.
I went to the Holly Springs Public Storage to buy moving supplies I needed for my upcoming move. Larah in the office was so welcoming and pleasant to speak with and do business with. I 100% recommend public storage for moving supplies!
Great customer service from Lyndon.
Excellent customer service, friendly and very helpful in answering any and all questions! Highly recommend
I highly recommend public storage in Holly Springs. Laura Maxwell is very professional. She act with integrity and always provide a hight standard of service. Thank you!!😊
Great facility, Beyonce provided great customer service, she was very friendly, answered all of my questions clearly.
Great customer service .
Larah helped me out in a timely manner
I love the staff at this site they are always professional,helpful and kind.Thanks Ladies
Larah is absolutely amazing. Usually, if something involves a storage unit, it has the potential to be a nightmare. Whether it’s moving, pulling decorations from the way back for holidays, grabbing luggage or looking for a super obscure document you need. I’ve had several bad situations where I needed in my storage unit and needed something from the front office and Larah has been absolutely amazing every time. She goes out of her way to make a connection with you to relate in whatever you’re there for. She ACTUALLY does her best to help solve ANY issues you have. She’s always happy and kind, knowledgeable and very capable. She’s seems to do a large range of things and manage a lot at once. I’ve never been disappointed here and I’ve had a unit at this location for over a year. Larah is the BEST.
I just want to say, the staff here is amazing.
I thought I had lost my keys, and I was rushing to leaving work, to get there on time to buy a new set of keys, and they waited for me to get there to help.
I really want to say thank you, and I recommend this specific Public Storage location to everyone!
They really care about you, they are polite, and will helped you at all costs.
Staff very friendly and accommodating! The two ladies staffing the office (Laura and Christi?) were knowledgeable and friendly! Started moving in yesterday and facility appears clean and user friendly.
Laura is amazing! She knows everything and anything you need to know about storage. She is so friendly
Great customer service. Larah didn’t just help me once or twice, but three times. She took her time and never made me feel like a complete tool. Unit was clean and adequate (after the first two fails on my part).
Larah is an absolute joy to work with, we needed to stop by to ask questions about a unit we reserved and she was incredibly helpful and went above and beyond. We felt heard and taken care of. I can not recommend her more. 10/10 made our day.
Catherine Great service clean place wil
I had a great experience today in the office! When I first walked in I was greeted with a smile, the person at the front desk (Larah) was very friendly, answered all of my questions clearly.
Even when I called back twice she was still very kind!!
I definitely recommend anyone who has storage needs to use this facility!
Thank you Larah for all your help!
Christa and Larah are amazing girls! Both very helpful and knowledgeable.
Had a great experience and loved that they have air controlled units. Christa and Larah were both alot of help when moving in and out of units.
Christa was extremely helpful, friendly, and professional.
Christa was so helpful and nice. She discussed options with us, took us to see multiple units, and helped us get boxes for our TVs. This was our best experience renting a storage unit. Thank you Christa!!
Clean friendly folks. They have carts..ac...
They were quick and helpful. The storage unit was clean.
We got a storage unit from here last week and have had such an easy move. Larah was awesome! She really seemed to care and helped us with all questions we had. Another girl who
Worked there was very nice as well! So far so good!!!
Larah Maxwell was great to work with. Booked online, arrived on location with questions and she was extremely helpful and resolved everything for us.
Great facility, and super nice nice staff. Manager was very friendly. I would recommend using this facility
Had a little issue (my own fault) with my units. Thankfully, Chelsy was able to make it a non-issue. Absolutely awesome!
Christa is a super sweet person and very helpful when it came to me being a first time renter. 5/5 stars!
I Have been trying to find a good storage space for my grandma and came into office this morning and Larah and Chelsea were a great help!
I had a pleasant experience renting a storage unit here. The staff is very friendly and knowledgeable. Also this facility is one of the cleanest I've seen.